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All 42 Norfolk hotels »

Quality Inn Norfolk Naval Base

2.0 of 5
8051 Hampton Blvd., Norfolk, VA 23505 (Formerly Comfort Inn Norfolk Naval Station)
Hotel amenities
Ranked #13 of 42 hotels in Norfolk
4.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    6
    3
    4
    3
    3
Date Rating
armida g
nyc
1 review
5 of 5 stars Reviewed 29 December 2011

This place has all it takes to make your trip comfortable and a pleasant experience.It is so clean that i did not have to use my sheets that i usually carry with me when i travel.The customer service was another positive feature of this place.The workers at the desk esp the manager,JOHN, were so accommodating and nice,they went out of... More

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1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review
10 January 2012

Thank you very much, we try very hard to provide the very best accommodations for all of our guests. Thank you Armida, I hope all worked out for the best. More

TampaTraveler42
Tampa FL
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed 29 October 2011

I was surprised to see some really negative reviews and then I noticed that most were two or three years old. I have a feeling that this hotel has been recently renovated because it was a lovely experience for us. We were driving around the mideastern states and had a lot of bad luck with the hotels we stayed in.... More

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Ariel D
Christiansburg, Virginia
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 7 October 2011

I had a list of hotels recommended by the school and went down it until I found one close to my meeting room in my price range. Danielle, who took my reservation, was very professional and helpful. When I got into the city (for the first time), I took a wrong turn and called the hotel in a panic. Danielle... More

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dgrevillius
Round Lake, Illinois
Senior Contributor
24 reviews
12 helpful votes
2 of 5 stars Reviewed 7 August 2011

Our first room about gagged you with the smell of mold and/or mildew. I think if we had stayed in that room, we would end up sick. I went to the office to request a different room and the guy quickly gave me a new one. The second room was on the other side of the building and when we... More

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1QualityGM, Manager at Quality Inn Norfolk Naval Base, responded to this review
19 August 2011

I would like to thank you for sharing your concerns with us. We take these issues very seriously, a mold issue could cause alot of harm and expense to a property and its guests. I will point out the room on the other side was hit by a car ( no one was hurt ). I expect the repairs to... More

ramonjimenez
Norfolk, Virginia
1 review
5 of 5 stars Reviewed 20 July 2011

thanks you for all the great assistance and service More

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cruisentravel
Kerrville, Texas
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 12 July 2010

We reserved a king/no smoking. Apparently the room had been previously a smoking room as it definitely had the distinct odor of smoke. The carpet was pretty stained. So much so, that I didn't want to walk around with my shoes off. The staff (both front desk and the lady who took care of the breakfast area) were rather sullen.... More

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enyalid
Salt Lake City, Utah
2 reviews
2 of 5 stars Reviewed 19 November 2009

Overall, the rooms were so-so and ok., but next time I come to town, I will stay somewhere else because: The Internet didn't work, Hotel staff was rude and wouldn't properly process our tax-exempt invoice for government employees. The advertised continental breakfast lacked juices, yogurts and fruit so I had to eat breakfast elsewhere. The staff couldn't care less. More

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1QualityGM, John H GM at Quality Inn Norfolk Naval Base, responded to this review
29 January 2010

I am sorry to hear your stay was not 100% satifactory and I apologize for that. Unfortunately the state and federal governments have strict guidelines as to whom may be considered tax exempt and certain criteria must be met. Our staff is always here to assist our guests withany and all issues immediately as soon as they are brought to... More

JsopE
Waterloo
Reviewer
3 reviews
4 helpful votes
3 of 5 stars Reviewed 9 September 2009

I booked this place a few days prior to family road trip on a Labour day weekend to Virginia Beach. Due to high cost in Virginia Beach, I opted to go a bit further to save on accommodations. Prior to calling the hotel for a price quote, I was getting higher prices on places such as Expedia. I am glad... More

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vacaMaryland
Maryland
1 review
2 helpful votes
1 of 5 stars Reviewed 18 January 2009
2
people found this review helpful

Our extended family stayed in three rooms for two nights. All of us were very unhappy. The beds were extremely uncomfortable, bathroom light was burned out, the floors were dirty (old toothpicks on the floor) and stained, and SOMEONE HAD LEFT THEIR DIRTY CLOTHES IN THE ROOM. The front desk check in took forever. The manager sat in his office... More

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1QualityGM, John H GM at Quality Inn Norfolk Naval Base, responded to this review
29 January 2010

I am sorry to see you were still not satisfied. After we had spoken and I had discounted an extra room that was not reseved I had felt you were satisfied. More

buffalotravelerdc
buffalo
Reviewer
3 reviews
5 helpful votes
1 of 5 stars Reviewed 1 April 2008
2
people found this review helpful

the room was not clean, the clerk at hte desk couldnt find our reservation and we had to pay again even though we had paid expedia. The manager never returned my calls More

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1QualityGM, John H GM at Quality Inn Norfolk Naval Base, responded to this review
29 January 2010

I apologize for any inconvenience, unfortunately your reservation was not in our system. We did call expedia and have the issue corrected and made sure you did not pay for the room twice. More

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Quality Inn Norfolk Naval Base Also Known As

  • Quality Inn Norfolk
  • Norfolk Quality Inn
Address: 8051 Hampton Blvd., Norfolk, VA 23505 (Formerly Comfort Inn Norfolk Naval Station)

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Quality Inn Norfolk Naval Base
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