My Husband and I have just got back from Hotel Luz Marina. And we cannot find any faults at all with this Hotel. The Staff were all so friendly and helpful nothing was too much trouble for them. The Hotel was spotlessly clean and the food was delicious and so much variety they catered for everyone. We cannot wait to... More

On arrival after booking in, was then told there was no room available, fortunately I had read this was a problem so was not surprised. Not to say I was not annoyed ,and even more annoyed that this is not made clear that it's happening on a regular basis by Thomas cook who must know by now this is the... More

We went there April last year as a week-long holiday. The hotel is very close to the airport so the transfer only took us 15min. Being so close to the airport meant that you did hear planes flying over the hotel every now and then. Nonetheless the hotel was worth it. We had a sea-view and the view was to... More

This hotel routinely overbooks. It takes large bookings from the German tour operators and then dumps unfortunate holidaymakers into substandard accommodation. It appears to be pure greed. The hotel is fine when you get there but be warned... they overbook a large number of people. On the bright side, great location, pleasant staff, lovely pool. Rooms are not 4*, they... More

Just returned from a weeks stay at the Marina Luz. This is our first stay in C'an Pastilla. The hotel is first class. Spotless. Rooms very comfortable and clean. Free wi-fi in rooms. Sometimes sun beds at a premium , which can be expected at most hotels at peak times. Pool area again very clean, towels available every day from... More

I love this hotel and have stayed here a couple of times now. Our first visit was during the winter months when the weather was not the best but the hotel certainly made up for it. During our stay in May all again was as previously experienced with the hotel staff giving us a warm welcome, all be if at... More

The problem with this hotel is that while the public areas of the hotel are all very good, the rooms are not good at all. The biggest problem is the bed (or beds as my boyfriend and I were given two beds pressed together). These beds are the hardest, most uncomfortable beds I've ever slept in and almost opted to... More

My wife and I chose this hotel for our honeymoon based on the reviews. The location and the view are awesome. But, the staff are really rude. They assigned us a room with two single beds!!! Imagine you go for your honeymoon and instead of an upgrade they give you two single beds! Anyways, we requested a wake up call... More

My dissabled friend and I had booked this hotel in Nov 2010 for a holiday in Sept 2011, we have to book early as dissabled friendly rooms are less than 1% of the rooms available. As we had encountered a problem on our June holiday we decided to check that we were booked into the proper room and were very... More