We requested by e-mail a room on the highest floor, a reply came saying the hotel would try to comply with our request for our stay at the end of April. On arrival we were allocated a room on the ground floor, directly next to the bar and entertainment area! We finally got a room on the second floor, no... More

Just got back from a week in the hotel, We paid for an upgrade room to a superior with a sea view, prior to our holiday. when we arrived we were allocated a room with only a pool view, not to our satisfaction, we requested to view a room with a sea view in the llevante area, which we accepted... More

Came here on our Honeymoon, we were told we would have a nice room instead we got a room over looking brick walls. No facility in room for tea or coffee. Tiny room. Not that clean. No shop that you can buy snacks like choc or crisps ect. Very much an older persons holiday. Laura and Kelly were brilliant events... More

Just got back from a week in Mallorca. Cannot rate the staff highly enough although we didn't get off to a great start. Early morning flight meant rooms were not ready on arrival so had drinks at the bar. In spite of being told they would tell us when our rooms were ready nobody came so after an hour we... More

This hotel is advertised as 4 star but only just makes a three.The rooms require a complete update as does the public rooms.The restaurant is just acceptable but the bar is dingy and requires a complete face lift.

This is billed on through Thompson website as adults only. However, 2 weeks before we were due to depart, they emailed us to say that there would be children there after all! We complained, which they did not deal with to our satisfaction. We will never travel with Thompson again. That said, the hotel itself is lovely. The rooms are... More

Beautiful hotel based outside of two towns, regular shuttle bus available to Paguera but actually only a 15 minute walk down an excellently maintained path. We opted not to take the superior rooms and were very happy with our stay in the main building on the second floor - first niggle, the air conditioning was not on and our room... More

The sun shone and we had a fantastic week. If it had not been good weather then we may not felt the same. The hotel is remote and although advertised as having entertainment every night but we had none. There was also an advertised shuttle bus but this not running as early in season. However thanks to the Thomsons rep... More

We stayed here for 7 nights and the hotel was great for us! Clean room, good breakfast and nice gardens. The pool is always clean and we spent most days by the pool. I am booking this hotel for another stay as we were very happy with the accomodation.