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Hotel HSM Maria Luisa

3.0 of 5
Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
Hotel amenities
Hotel HSM Maria Luisa
Ranked #3 of 9 hotels in Portals Nous
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228 reviews from our community

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Traveller rating
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Date Rating
Baltics
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Back from vacation in Maria lUisa with mixed feelings... Portals Nous itself is very quiet place, residential area with only few hotels. Hotel Maria Luisa is dated, but kept clean and still cosy.Walls are thin, so the quality of your nightsleep depends on your neighbors or earplugs. As this is an French hotel chain, the most guests are French families... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review
20 May 2013

Dear Guest, Thank you for your comments. For the circumstances you mentioned, we would like to apologize and let you know that we have informed our quality department to improve our service. We would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. Regards from Mallorca, HSM Customer Service More

Chicago, IL
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 13 May 2013

My wife and I started our vacation here and the hotel was a good price. The rooms are large but basic and the walls are rather thin--we could hear the conversations in the room next door. So if you are light sleeper, this may not be the place for you. The wifi is rather spotty but it is free. The... More

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4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review
14 May 2013

Dear Guests, Thank you for your nice comments. Our hotel staff will be delighted to read it, we know they are doing their best to make our clients´ holidays really special and it is always great to know the clients appreciate their hard work. We will inform our quality department about all your suggestions and would be happy to welcome... More

Oldham, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 May 2013

Just returned having spent a family holiday at the Maria Luisa.The staff were excellent in all areas from the reception to the bar and dinning room. The food was good and plenty of choice. Bar service and quality of drinks were very good. The hotel was older but well maintained. It was spotless and the rooms were cleaned daily. The... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review
7 May 2013

Dear guest, Thank you for your nice comments. We are happy to know, that you have had a superb stay and that you could really enjoy your holiday. Our animation team will be delighted to read it, we know they are doing their best to make our clients´ holidays really special and it is always great to know the clients... More

Minsk, Belarus
1 review
4 of 5 stars Reviewed 10 October 2012

"+" a quiet place, very clean rooms, good food and drinks, staff is very kind (but only few people speak english). "-" TV chanels were only in German, French and Spanish=( The beach near hotel was very dirty.

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4409, Leiter Gästebetreuung at Hotel HSM Maria Luisa, responded to this review
16 November 2012

Dear Guests, Thank you for your nice comments and the nice photos you uploaded. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 October 2012

We arrived at the hotel to be greeted by very friendly staff. The hotel is not ultra modern but has a lovely character especially round the pool areas sort of quirky. The rooms were clean but could do with an update, the air conditioning was adequate but considering it was a blistering Summer it was having to work overtime. The... More

Was this review helpful? Yes 2
4409, Leiter Gästebetreuung at Hotel HSM Maria Luisa, responded to this review
16 November 2012

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

Ryd, sverige
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 September 2012

The hotel is a bit outside the city of Palma in a quiet and peaceful environment, but not longer than that you can easily visit Palma with local bus services or a fairly cheap taxi ride, if you share a taxi for four, it costs no more than a bus ride. At first glance, when we got to the hotel... More

Was this review helpful? Yes 2
4409, Leiter Gästebetreuung at Hotel HSM Maria Luisa, responded to this review
16 November 2012

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

Moscow
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 September 2012

We stayed in the Hotel a whole month long since middle of July 2012 with a child 2,5 years old. The Hotel is not luxurious but rather charming with convenient location in a nice quiet place. There are a lot of villas around. No mess, noise and other Hotels are located nearby. The closest beach is 2 minutes walking from... More

Was this review helpful? Yes 2
4409, Public Relations Manager at Hotel HSM Maria Luisa, responded to this review
17 September 2012

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

Thurmaston
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 31 August 2012

We have just returned from a lovely holiday in Portal Nous. The Hotel has a good location with a short 2 min walk to a very safe lovely coved beach. The hotel itself was OK, the rooms were clean and the staff friendly. On the downside the restuarant caters very much for non british customers, I am an adventerous eater... More

Was this review helpful? Yes 1
4409, Public Relations Manager at Hotel HSM Maria Luisa, responded to this review
12 September 2012

Dear Guests, Thank you for your nice comments. We are glad to know that you spent lovely holidays at HSM. This summer was one of the hottest summer ever and with a high humidity in the air. We forwarded your suggestions in particular about the food to the person in charge. Hope to see you again in Hotels Saint Michel.... More

Timisoara
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 August 2012

If your expectations are not too high this is a perfect location for the expensive and nice Mallorca. The proximity to the beach is the main atu of this hotel, if you choose - as we did, to not go for the "all inclusive" services. With HB we have enjoyed the good breakfast and dinners in the good-looking hotel restaurant.... More

Was this review helpful? Yes
4409, Customer Service at Hotel HSM Maria Luisa, responded to this review
10 August 2012

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our restaurant. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 August 2012

I have never been to Mallorca before, but I knew I wanted to go to a quiet place, from where I can escape whenever I wanted. My entire holiday was brilliant and the staff did everything they could to offer me a good time. Entertainment was offered both for kids and adults. The joy on the children’s face, especially when... More

Was this review helpful? Yes 1
4409, Customer Service at Hotel HSM Maria Luisa, responded to this review
9 August 2012

Dear Guests, Thank you very much for your comment. Our hotel staff will be delighted to read it, we know they are doing their best to make our clients´ holidays really special and it is always great to know the clients appreciate their hard work. Thank you. See you next time in Hoteles Saint Michel! With kind regards, HSM Customer... More

 
 
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Additional Information about Hotel HSM Maria Luisa

Also Known As:
Hsm Maria Luisa Hotel
Hsm Maria Luisa Portals Nous
Hotel HSM Maria Luisa Portals Nous, Spain - Majorca
Address: Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Portals Nous
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 9 hotels in Portals Nous
Price Range: $
Hotel Class:3 star (3*)
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Hotel HSM Maria Luisa
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