I stayed here around 2009/10 i think it was a first gf/bf holiday together it was a cheap online booking holiday half board, but from the minute we arrived i knew it was gonna be a lock your suitcase thing all the time, our room was direct on the main road infront of a busy (very noisy) roundabout especially for... More

My husband, son and I stayed here in July 2012 for 11 nights. We booked bed and breakfast so didn't experience the lunch or dinners but did listen to many guests complaining and having to find money to buy food, an outlay that they hadn't budgeted for. Our nightmare started 2 days before the end of the holiday when my... More

Myself and my fiancé spent 7 days here and weren't entirely shocked by the hotel. Lovely from the outside. Arrived mid morning and was very hot! Got shown to our rooms, the door didn't lock properly so got that sorted ASAP! Unfortunately we didn't have air conditioning either. Rooms were clean and tidy overall though the sheets could have done... More

My partner and i stayed here for 5 nights in September and it was 5 nights too long. Some comments say the hotel is value for money, only if you got it free would it be of any value. The room was dirty, we had no fresh bedding or towels during our stay. I even contracted Scabies from this hotel,... More

when we arrived we were told that they were in the process of closing down the hotel for the season. the hotel has 6 floors and they were fitting the guests on the first couple of floors, so as the week continued there wasn't a large influx of new guests arriving nor hot water nor also a variety of buffet... More

well after our 2 week holiday i think it was the worst as over sixties the truth is as follows:- food is ediable no toast or cereal or milk at breakfast but they do keep some behind bar only green tea so i had coffee i got a bigger cup and press the middle coffee twice and then one milk.... More

Clean hotel, polite and helpful staff, food is nice, everything works - Internet, telephone etc. They seem to neglect english guests' tastes - not enough chips but wait 6 days and you will get plenty at home!

i have just arrived back from a week at this hotel with my 2 daughters and i need another trip to get over this one. I booked through "onthebeach" and they need to take it off their site. it is disgusting and dirty. We arrived at 11am and was abruptly told by possibly the rudest man on the planet that... More

We booked through 'onthebeach,com' and the hotel we booked was Santa Maria, however it seems this hotel has joined with the Monteverde Hotel next door. I booked a 5 day trip away with my Mum for a relaxing break but I've come back so stressed I wish we had never bothered. The hotel was taken over by a small family,... More