This hotel and it's manager are a complete disgrace to their industry. My particular room was cold, dusty, had a shower that was fitted way too low and only suitable for a midget and had a bed with insufficient blankets and shredded bedspread. There was also the last occupants hotel questionnaire still in the desk and dated a fortnight previous.... More

We chose this hotel as we were going to the cup final at Wembley and we wanted somewhere not too many tube stops away. This was perfect as Harrow had some good pubs for dinner and on cup final day we had a really easy return to the hotel unlike many unfortunates who struggled to leave amongst all the criowds.... More

Stayed on business for one night. Arrived at night and noticed in a skip on the car park that there were two old matresses dirty, stained so not a welcome sight. I was "upgraded" to a family room, this appeared to be a simple exercise in how many beds you could fit into a room. Main bedroom door frame was... More

I have stayed about 4 times at this hotel over the last 3 months for business reasons, for a few days on each occasion. Each room I've stayed in has been a revelation. The first was a suite and was the foundation of a good hotel experience. The other stays were in variously sized double-bed rooms which left me somewhat... More

I stayed here a couple of weeks ago after travelling from Sheffield. Reception team were great, welcoming and friendly even though I was checking in after 10pm. The room (i was in an annex) was a good standard, clean and tidy, no traffic noise, no noise through the wall. The breakfast, full english, was superb - much better to be... More

Having stayed here four times before I was hoping and thinking I would have a great stay as before. Disappointing though either the extra custom of the olympics or olympic style bed trampolining seems to have struck. The mattress on our bed was on its last legs and the heating we were told would only be on at 4pm..... come... More

i paid £80 to stay in a twin room with very dated furniture and even worse a bathroom that stank of damp,with no shower curtain and the bath panel hanging off ! in desperate need of updating. poor value for money as this didnt include breakfast.

I paid £63 for my room ....what a total rip off ...it was not worth £40. The annex rooms in this hotel are basically not a hotel, its closer to a doss house ...located 100 yards from the main hotel you access your room through very narrow corridors with dirty carpets. The rooms have 1970's furniture ...rubbish...The room I was... More

I stayed at this hotel for 1 night, and it was more than enough the room was very worn and in need of a total refurbishment Asked for room service for breakfast and advised they were very busy, why could I not get to the restaurant (somewhat defeats the object of room service)! Staff were indifferent and food was only... More