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All 11 Cayo Coco hotels »

Hotel La Laguna

4.5 of 5
Avda de los Hoteles, 69400, Cuba (Formerly Krystal Laguna)
Hotel amenities
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1,620 reviews from our community

What travellers say about this hotel
  • Very good(34)
  • Lobby bar(30)
  • Great time(26)
  • Cigar lounge(19)
  • Toilet paper(16)
  • Adult pool(15)
  • HOT WATER(15)
  • Friendly and helpful(6)
  • Main pool(6)
  • White sand(5)
Traveller rating
    385
    584
    276
    223
    152
Only show reviews for Family (329) | Couples (545) | Business (5)
Date Rating
happygirl072
Ottawa, Canada
1 review
5 of 5 stars Reviewed 9 March 2011

A friend and I spent a week at Emperador from late Feb - early March 2011 and had a great time. The staff were all awesome especially Roberto at the Bar Emperador, Acxiel and the other guys at the lobby bar, and Alfredo at the gym. We were in building 10 and it was very peaceful when we were ready... More

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jess7431
London, Canada
1 review
5 of 5 stars Reviewed 8 March 2011

We just got back from our stay at the Nh Krystal Laguna Resort. My boyfriend, myself, and another couple booked this trip during our spring break hoping for something fun, but not to much in the party scene. We booked with a 'selloffvacations' rep and she was able to get us an amazing deal. We flew with Sunwing. Their staff... More

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alligatorcanada
Canada
Reviewer
3 reviews
13 helpful votes
4 of 5 stars Reviewed 7 March 2011

Booked this trip in October 2010. Was excited to go back to the Emperador section of NH. Stayed there October 2009. Had a blast. found out early January the ownership changed. Was very uncertain seeing all the poor reviews. We know when things change hands it's not always the same. We arrived early Saturday night. The lobby was quite busy... More

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momrulez
Niagara Falls, Canada
1 review
4 of 5 stars Reviewed 7 March 2011

We traveled with a group there were 13 of us, ages 7-40+, from Feb 27-Mar 6. Airport Arrival: Very small airport, coming off the plane on the tarmack was cool. Going through customs is fast and painless as long as you have the paper work filled out properly....I didn't fill out both sides of the visitors visa and the agent... More

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ballharper1962
Pincourt, Canada
1 review
4 of 5 stars Reviewed 6 March 2011

we were on vacation the week of februay 26th for spring break with our 2 teenagers and friends with their 2 teenagers and had a great time. we flew sunwing and the service was excellent. the check in was great and it is important to go and reserve your a la carte restaurant as soon as you can to avoid... More

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bobandmarlene
Burford Ontario Canada
1 review
5 of 5 stars Reviewed 5 March 2011

We just got back from Cayo Coco Empadour Laguna Villas.Feb 23-Mar2 We had a Great time Nightly entertainment, Activities on the beach and pool side lots to eat and drink. We stayed in building 19 and it was great we had a view of the lagoon a pool beside us and not far from the Lobby and entertainment. it was... More

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HamiltonPhoenix
Hamilton
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 5 March 2011

This was our 4th trip to Cuba in as many years. This was truly the best experience we have had yet. We made new great friends and enjoyed many aspects of the resort. The weather was perfect for the entire week. The buffett was plentiful with a large variety of food. I must say that you don't go to Cuba... More

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cassidme
Belleville, Canada
1 review
5 of 5 stars Reviewed 5 March 2011

We stayed here from Feb 24th until March 3rd. We had an amazing time. The staff are all very friendly and go out of their way to help make the vacation terrific. The gym is not a good life, but it has everything you need to get a work out. Alfredo the trainer is AMAZING!! He is friendly, funny, and... More

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Foxy_Lady042590
Kingston, Canada
1 review
4 of 5 stars Reviewed 5 March 2011

Summary: If you are 18-30 (or any age really) and looking for a fun vacation with friends, absolutely a great place to stay. If you have a family with younger children, or are older and looking for quiet and relaxation, perhaps not your best pick, though you can definitely still make the best of it. I travelled here with my... More

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nicknaknik
Windsor, Canada
1 review
2 of 5 stars Reviewed 4 March 2011

We arrived at 10am, were told that our rooms would be ready at noon, and were assured that we had a suite. The we had to put our luggage in a room (which they did not show us and had to ask 4 different people where it was) that was supposed to be locked but never was. Finally at 4pm... More

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Hotel La Laguna Also Known As

  • Nh Krystal Laguna Resort
  • Nh Krystal Laguna Hotel
  • Krystal Laguna Cuba
  • Krystal Laguna
  • Nh Krystal Laguna Cayo Coco
  • Nh Krystal Laguna Villas Resort
  • Nh Krystal Cuba
  • Nh Krystal Laguna Villas
  • Krystal Laguna Cayo Coco
  • Nh Krystal Laguna Cuba
Address: Avda de los Hoteles, 69400, Cuba (Formerly Krystal Laguna)

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3.5 of 5 stars 1620 reviews
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