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Melia Cayo Coco

4.5 of 5
Jardines del Rey | Ciego de Ávila, 22300, Cuba
Hotel amenities
Melia Cayo Coco
 
 
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2,031 reviews from our community

Traveller rating
    1,207
    535
    168
    76
    45
See reviews for
Families
125
 
Couples
1331
 
Solo
40
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Just arrived home after our third visit and planning our return in Sept however we were upset to hear that the on site diving centre is under threat of closure Letting Marlin close Blue Diving would mean many would not return to this wonderful place and that goes for many returning guests to the Melia I hope the hotel can... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

I first visited the Melia back in 2005 and returned again on 19th April 2013 for 2 weeks with my husband and parents, who couldn't wait to see what all the fuss was about! I am glad to say that it was just as I remembered (even better with the on-going improvements) and all four of us had an amazing... More

Was this review helpful? Yes 1
Oshawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

My husband and I went with open minds about our expectations on our very first trip to Cuba and the Melia Cayo Cocco All Inclusive Resort. We stayed April 18th-25th. We chose this resort because it is small and adult only. However on day 3 of our stay we both started not to feel well. I started with a very... More

Was this review helpful? Yes 4
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
16 May 2013

Dear Customers, We are truly sorry because due to illness you were not able to fully enjoy your holiday. I would like to let you know that there are not reported cases of diarrhea during your stay with us. We will be constantly moving forward on health and safety right practices in order to offer our customers a very safe... More

Lancashire,England
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

My wife and I have just returned from a 14 night stay at the Malia Cayo coco and despite a couple of little problems had a very good holiday.It is our fourth holiday in Cuba,and the second on the Cayos,having previously had an excellent holiday at the sister hotel Melia Cayo Guillarmo.We had booked a lagoon room and were a... More

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
17 May 2013

Dear Customers, Very glad to know you had an enjoyable holiday with us. Our apologies for not having your room ready on arrival. Although we do our very best to check all our customers in upon arrival, this may get complicated when the hotel is fully booked. You are right, room 5222 has not been modernized yet, but the good... More

Niagara Falls
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

The Melia Cayo Coco is a lovely resort in a beautiful setting. My husband and I had the pleasure of spending a week here at the end of April, (April 25th - May 2nd). This was our 17th trip to Cuba but the first time to this area having previously vacationed in Varadero, (Sandals Royal Hicacos concierge suites, Paradisus Princesa... More

Was this review helpful? Yes 2
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
17 May 2013

Dear Customers, Thank you so much for reviewing your most recent stay in Cuba. It is very encouraging for us reading such positive comments especially when you have enjoyed recent stays in luxury properties in Cuba. Yes, our Suites have been renovated and are located in a magnificent setting, but we have still not provided them with the new furniture... More

dumfriesshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

I have just returned from 2 week stay here . 26th April - 11th May . I was there with my sister to get away for my Non Birthday ( as I called it) The staff at this hotel are second to none. They are such hard workers but very cheery and extremely helpful . On the actual date of... More

Was this review helpful? Yes 2
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
17 May 2013

Dear Customers, Thank you very much for your review and all the comments made on it. As we have stated on previous answers, we are taking action on sorting out lack of shade at both beach and pool area, but thank you for your suggestion. Your compliments will certainly be passed onto our team, I fully agree with you: they... More

Hamilton, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

This is my third trip to Cuba second to Cayo Coco and first at the Melia . Me and my wife went the week of May 4th-11th. First of the weather was almost perfect the whole week minus the high humidity . Also we had one day that a storm moved in but it was only windy and got a... More

Was this review helpful? Yes 3
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
13 May 2013

Dear Customers, So glad to read you had a great vacation in our hotel! Thank you very much for your detailed review, your compliments and your suggestions. In fact, we have noticed some new ecological fridges we have bought lately do not keep beverages as cold as regular ones. We have taken your room number to check wether this is... More

Halifax, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013 NEW

This was my 4th time at your beautiful resort and once again I felt like part of a large family. It was great seeing everyone again - Jenny, Yannis, Ameil, Heny, Yosami, Peter, Rafael, Joel, Tamara, Gipsy, & Violetta. Changes that you have made around the resort are lovely. The food as usual was very good and lots of variety.... More

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
13 May 2013

Dear Loyal Customers, The title you have given to your review fully describes your most recent stay with us! Thank you so much for your lovely words, especially for taking your time to mention specific names. I would kindly like to invite you to take some of our shows next time, we have made and will be making some changes... More

Goole, United Kingdom
1 review
5 of 5 stars Reviewed 12 May 2013 NEW

i would like to start by saying a big thankyou to all the staff at the melia for been so welcoming and very friendly and making our honeymoon special.Ignore the bad reviews as you will notice they are nearly all canadians if its that bad stay at home so there is more room for us brits who enjoy and appriciate... More

Was this review helpful? Yes
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
14 May 2013

Dear Customers, Thank you very much for your review. We are quite glad to know you had a wonderful honeymoon among us and have truly enjoyed your holiday vacation in Meliá Cayo Coco. Have passed your compliments to Maylen and Pepe, thank you very much for mentioning them. We hope to be your choice when celebrate your anniversaries. If so,... More

Sevenoaks, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013 NEW

We have recently returned to the UK having had a wonderful holiday at Melia Cayo Coco from 8th – 22nd April. We were so fortunate in that the weather couldn’t have been any better - there were a couple of heavy downpours but they were during the night, and on another occasion during lunch. There was a pleasant breeze on... More

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
13 May 2013

Dear Loyal Customers, What a wonderful review! Thank you so much for detailing all our services, thank you for your compliments on all our staff. You can rest assure we are proud of them, and everyday thank them for their extra efforts in making your holidays a wonderful experience. It was our pleasure serving you, and so wil be next... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(86)
  • Lagoon room(85)
  • Buffet restaurant(48)
  • Lobby bar(38)
  • Pool bar(33)
  • Animation Team(31)
  • Thomas Cook(29)
  • Pool area(22)
  • Entertainment staff(20)
  • Friendly and helpful(19)

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 22300, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Cayo Coco
Amenities:
Bar/Lounge Beach Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Cayo Coco
#1 Top resorts Hotels in Cayo Coco
#1 Luxury Hotels in Cayo Coco
#1 On the Beach Hotels in Cayo Coco
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons.Guest Rooms250 rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe LagoonDining4 Restaurants (A la Carta, Buffet, Barbeque), 5 Bars ... more   less 
Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Melia Cayo Coco Hotel
Cayo Coco Melia

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