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Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

2.5 of 5
395 Old Franklin Tpke, Rocky Mount, VA 24151
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Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
Ranked #1 of 3 hotels in Rocky Mount
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33 reviews from our community

    Trip type
Traveller rating
    11
    9
    8
    3
    2
Date Rating
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed at the Holiday Inn Express May 3rd, 2013. This was our first stay at a Holiday Inn. We were down to see my brother graduate from Ferrum College, about 15 minutes away from this hotel. We had no peoblems with parking and it was free. The hotel staff was happy, pleasant, and helpful our whole trip. Our room... More

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
9 May 2013

I don’t know what to say but thank you for the wonderful words about our hotel. We take great pride in our hotel and staff and are strive to make everyone’s stay a pleasant one and I can see we met all those goals with you. Thank you for recommending our hotel to others that are visiting the Rocky Mount... More

Harrisonburg, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 5 May 2013

Stayed here a couple of times while at Smith Mountain Lake. Very easy to get to and close to 220 and great prices (king bed non smoking $100). Rooms have always been clean and beds comfortable. Close to a few places to eat, has an indoor pool that was nice. Breakfast in the morning has many choices. Will be staying... More

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
9 May 2013

Thank you for the great comments you posted regarding our Holiday Inn Express & Suites in Rocky Mount/Smith Mountain Lake, Virginia. As an experienced traveler, you understand how important a clean, comfortable room and friendly staff are. We take great pride in our hotel and are happy to hear that your stay was pleasant and that we met your expectations.... More

VA
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 27 March 2013

Stayed one night during a recent power outage at our nearby home. Staff was friendly, room was VERY spacious, CLEAN and LARGE bathroom, 32" LCD tv, microwave, fridge and wet bar in room. COMFY beds/pillows - even the sleeper sofa slept comfortably. Stayed in one of the "big rooms" that has two queens and a sleeper sofa - plenty of... More

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See 5 more reviews by 6sandytoes0 for Rocky Mount
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
29 March 2013

Thank you for the wonderful comments regarding your stay at the Holiday Express Hotel & Suites in Rocky Mount, Virginia. We take pride in our hotel, and I can see we met your needs. We strive to provide a clean, comfortable room with friendly service. I am glad that you enjoyed your room, and yes, we are located in a... More

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 March 2013

Had a very nice room with 2 queen beds, sofa, micro/fridge, coffemaker. It could not have been any nicer. The staff was great, the room spacious and clean, the pool sparkling! The breakfast had more options that most breakfast bars, and was well stocked by a friendly employee. We really enjoyed the pool. The location was convenient to restaurants, stores... More

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
20 March 2013

Thank you for the comments you posted regarding our Holiday Inn Express & Suites in Rocky Mount, VA. We take great pride in our hotel and are happy to hear that your stay was pleasant and that we met your expectations. The Holiday Inn Express breakfast program gives everyone many options to choose from. You can enjoy the hot breakfast... More

Elkins, West Virginia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 19 October 2012

This was a very nice newer hotel with easy access to highway 220 and the normal range of strip mall services. The room was comfortable with a large flat screen TV. We were in a $100/night room, Queen non smoking, with a pretty decent breakfast in the morning with a variety of options. However, there was no refrigerator in our... More

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
22 October 2012

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Rocky Mount, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff. Our standard king and queen double rooms do not have refrigerators and microwaves. I am truly sorry... More

Roanoke, Virginia
Top Contributor
58 reviews 58 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 15 October 2012

I have stayed here twice, the location has been great for my travels. Both times I have noticed there is a stale/ musky odor at this property (cigerate smoke?) Once you get into a non smoking room, the odor is less noticable. I have found both rooms larger than most HIE, and the HVAC has worked well. The front desk... More

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
18 October 2012

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Rocky Mount, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff. I can see that we did not meet the friendly staff on your second visit. We are... More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 September 2012

lovely, clean, friendly---would make this a 'must' stop if we go this way again. breakfast was fantastic, quite a variety of foods to choose from, a good nights sleep, terrific value for the money, again could not find anything wrong with this hotel

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
7 September 2012

Thank you for the wonderful comments regarding our Holiday Inn Express & Suites located in Rocky Mount, Virginia. We take pride in our hotel and I can see we met your needs from a clean comfortable room to friendly staff. The Holiday Inn Express breakfast program gives everyone many options to choose from. You can enjoy the hot breakfast which... More

virginia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 September 2012 via mobile

We stay at HIE all over the place. Yes, we have come to expect that some properties are better or worse than others. This location is one of the low to middle HIEs. Mattress was okay but the sheets/duvet were quite worn. The pillows were nothing more than a case filled with torn up foam (big yuck). The worst was... More

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
4 September 2012

Thank you for your suggestions and comments regarding your most recent stay at the Holiday Inn Express in Rocky Mount, Virginia. After reviewing your comments regarding the cleanliness of the pillow and towel condition. These two areas will be the main topic for our housekeeping meeting this week. We do continue to purchase new sheets and duvets on a routine... More

Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 30 August 2012 via mobile

I stayed here a couple of nights ago, my previous stay was a few years before. The place shows a bit of age but still retains a typical HIE feel. The beds are very comfortable with a nice choice of pillows to use. It's located directly across the street from Wendys and Applebees. The AAA rate seems a tad high... More

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Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
2 September 2012

Thank you for your most recent return visit and comments regarding our Holiday Inn Express & Suites in Rocky Mount, Virginia. The hotel is only 6 years old and we feel it is a little too early to start a renovation program.\ You are so correct that the beds are comfortable. We get many positive comments regarding our bedding selection... More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 22 August 2012

For $85 a night, it wasn't bad. The rooms do need some upgrading but the hotel staff was very nice and took care of any questions or concerns we had. The beds were a little hard and took some getting used to. If I were in the area again, I would stay here.

Was this review helpful? Yes
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review
26 August 2012

Thank you for your comments you posted regarding our Holiday Inn Express & Suites in Rocky Mount, Virginia. Yes, I would have to say we have a very good value at the room rate you received. Our hotel is only 6 years old and we feel it is a little too early to start a renovation program. Regarding the comfort... More

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Additional Information about Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

Also Known As:
Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
Address: 395 Old Franklin Tpke, Rocky Mount, VA 24151
Phone Number:
Region: United States > Virginia > Rocky Mount
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Rocky Mount
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Come enjoy the beautiful new Rocky Mount Holiday Inn Express Hotel & Suites located right off US 220 and Route 40. A 20 minute scenic drive will take you to the beautiful Smith Mountain Lake. We are located minutes from MW Windows, Carilion Franklin Memorial Hospital, and other area businesses. A short 30 minute drive down 220S will lead you to Martinsville and for the race fans the Martinsville Speedway. A 20 minute drive on 220N will lead you to Roanoke Virginia. Ferrum College is about 10 minutes away making us a perfect place to stay for a parents weekend or a visit to the college. Offering both standard rooms with a king or 2 queen beds and suites we are sure to have a room to please every traveler All rooms have hairdryers, iron/board, coffee makers, speakerphones w/voice mail and free high speed Internet access. Relax and unwind in our indoor pool, whirlpool or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Rocky Mount Virginia, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 
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Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
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