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Quality Inn

2.0 of 5
179 Sheraton Dr., Salem, VA 24153
Hotel amenities
Quality Inn
Ranked #14 of 14 hotels in Salem
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40 reviews from our community

    Trip type
Traveller rating
    2
    3
    7
    17
    11
Date Rating
michigan
Top Contributor
59 reviews 59 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 15 May 2013

Very disappointed with this place. Checked in, the staff was very friendly. We were given a room at the back of the hotel. Upon opening the door the smell of moth balls ( I didn't know they were still used) over took me. I opened up the door wall to get air in and got a solid air freshener for... More

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Christopher F, Manager at Quality Inn, responded to this review
18 May 2013

Sandy, I do apologize for the experience you had with us here at the Quality Inn. My executive housekeeper and I have looked into the issues that you've encountered with during your stay and I'm very pleased to say that all issues have be reconciled. I do hope that we get the opportunity in making things right with you for... More

Selkirk, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 23 April 2013

We had been traveling all day & found a coupon to stay at this motel. It was the oldest, most run down Quality Inn we have ever stayed in. But we needed a place to sleep & the price was right. We were one the the first to check in, but our room was on the back side of the... More

Was this review helpful? Yes 1
Christopher F, Manager at Quality Inn, responded to this review
24 April 2013

Barb K - I am sorry to hear that your stay with us was everything but enjoyable. I do wish that these issue were brought to our attention during your stay with us. I pulled your information up in our system so I could personally look into the issues that you've brought up in the review. In regards to having... More

Travellers are raving about these Salem hotels

Shelby, Montana
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 19 December 2012

This motel is somewhat worn and in need of remodeling. The hallway carpet is stained, tattered and worn but the carpet in our room looked clean. The room was ok and was clean..the toilet was no securely fastened to the floor. There was a small amount of mold in the shower but it had obviously been scrubbed. The breakfast was... More

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Christopher F, Manager at Quality Inn, responded to this review
3 January 2013

Randy Clements, Thank You for your review in regards to your stay at our Quality Inn in Salem, VA. I am sorry that you encountered some issues with your stay. I have looked into the stated issues and I'm glad to say that they were a easy fix. We strive here at Quality Inn of Salem/Roanoke Va to give all... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 7 June 2012 via mobile

Old furniture dated bathroom. Thin towels. It was clean but old. Needs updating

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Christopher F, Manager at Quality Inn, responded to this review
20 September 2012

Thank you for your Review, We are glad to say that we are in the process of making alot of changes and we would love for you to come back sometime to see for yourself. More

Atlanta
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 27 May 2012

This is by far the most disgusting choice hotel I have ever stayed in. First, there was a pill on the bathroom floor. The corners of the bathroom were full of dirt, the bathtub had large amounts of mildew in the corners, and the drain was very slow and left you standing in a puddle of water. The frames around... More

Was this review helpful? Yes 1
Rosendale, New York
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 12 May 2012

From spiders to their eggs, to dirty tub and toilet, doors on the ground floor with faulty locks, sheets with cigarette ashes, this inn is quality not. Also this particular exit is prone to price gouging so expect to pay top dollar for this travesty of a motel. Fitness room is a broken treadmill and cycle, pool was closed. Surprisingly... More

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Nashville, Tn
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 16 April 2012

This is our second stay and it was so much worse than the first time (which was barely passable) that even though we come through this area once or twice a year, not staying there even if it was free. Lobby is nice and breakfast room also. But, once in the hallway there are multiple stained & sagging ceiling tiles.... More

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Pulteney
1 review
1 of 5 stars Reviewed 15 April 2012

Where do we begin...called and got the reservation while on the road late night so never got a chance to see a review or probably never would have booked it. Here goes: 1) Had a room on the 2nd floor, the stairwell was disusting- sticky stairs, peeling wallpaper w/ mold growing behind it, cigarette buts, can't even describe the smell.... More

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Warren, Michigan, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 3 April 2012

The room was not very clean. There was a TON of dirt and garbage (including plastic bags) behind the dresser. The plug in the bathroom was melted. Every seam on the wallpaper was peeling. In the main hallways, the carpet had many bare spots. There were ceiling tiles missing. While one reviewer said they were remodeling, I saw no evidence... More

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Gainesville, Virginia
1 review
4 of 5 stars Reviewed 17 March 2012

My husband and I stay here frequently. Yes, it is older but they're remodeling. Sliding door sticks. Get over it! But the beds were new & really comfortable. Micro-fridge is a new addition and appreciated! Our dogs travel with us and they accommodate us by giving us a room on the back at our request. Easy access to dog-walk area.... More

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Additional Information about Quality Inn

Also Known As:
Salem Quality Inn
Quality Inn Salem
Address: 179 Sheraton Dr., Salem, VA 24153
Region: United States > Virginia > Salem
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 14 hotels in Salem
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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