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All 15 Sandston hotels

Holiday Inn Express Richmond Airport

3.0 of 5
491 International Centre Dr, Sandston, VA 23150 (Formerly Wingate Inn - Richmond - Airport)
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Holiday Inn Express Richmond Airport
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Ranked #5 of 15 hotels in Sandston
Most recent review
5 of 5 stars Reviewed 24 April 2013
William H Springfield, Virginia
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40 reviews from our community

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Springfield, Virginia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 April 2013

Found this hotel while internet searching for pet-friendly hotels in the Richmond, Virginia area. The online reservation process did not provide a means to identify travel with pets (some hotels only book a specific number of predesignated rooms for those traveling with pets) so I called the hotel's reservation number and booked through them. Price for two double beds was... More

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BadalPTL, Guest Experience Champion at Holiday Inn Express Richmond Airport, responded to this review
1 May 2013

We would like to thank you for all the kind words you said about our property. We strive to accommodate everyone’s needs to the best of our abilities, including those with pets. We understand you were here for a sporting event and didn’t get a chance to experience everything we had to offer (ex: pool, fitness center, business center etc.).... More

Springfield, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 April 2013

Very nice staff with fast and easy checkin and checkout. The room was very nice and clean, more space than expected. We had 2 full beds, a microwave and mini fridge, a desk with chair, as well as an upholstered chair and footstool. The pool looked very nice but we did not have a chance to use it. The continental... More

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BadalPTL, Guest Experience Champion at Holiday Inn Express Richmond Airport, responded to this review
1 May 2013

Thank You for choosing to stay with us here, at the Holiday Inn Express Richmond Airport! Your thoughts are always important to us, and we strive to give our guests’ the best possible experience! We are glad we were able to accommodate your traveling needs! Again Thank you, and we hope to see you in the near future! More

Trenton, Michigan
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 31 March 2013 via mobile

Newer hotel, modern conveniences, complimentary breakfast, friendly staff. The beds are so plush and comfortable. The rooms are tastefully decorated. Convenient location to the airport. Will stay again!

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BadalPTL, Guest Experience Champion at Holiday Inn Express Richmond Airport, responded to this review
1 May 2013

Thank you for your kind words. Your feedback is always appreciated! We strive as much as possible to keep up with today’s modern world. We look forward to seeing you back here at the Holiday Inn Express Richmond Airport! More

Peterborough
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 25 March 2013

My wife and I stayed here February 7, 2013 on our way to Florida for a holiday. We had a 13 hour drive from Toronto so i booked online to ensure a spot for us. Booking process was fast, easy and convenient. Melissa at the front desk should be praised for her pleasant atitude and helpful advice. We needed direction... More

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BadalPTL, Guest Experience Champion at Holiday Inn Express Richmond Airport, responded to this review
1 May 2013

Mr. and Mrs. Britton we truly appreciate everything you had to say about our staff and hotel. We will be sure to pass this great feedback along to Melissa as well as the other staff. We strive to know our area and to help our guests find their way around. If you are ever in the Richmond Airport area, please... More

Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 March 2013 via mobile

Stayed for 3 nights doing an antique show. Staff pleasant and accommodating- switched our room as first room next to smoking and had the smoking odor. Room clean, but hallways, elevators and dining area very dirty. Unfortunately there were several soccer teams who took over the dining area, were not respectful of others.

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BadalPTL, Guest Experience Champion at Holiday Inn Express Richmond Airport, responded to this review
1 May 2013

We appreciate your thoughts and wanted to apologize for any inconvenience you had with us during your recent stay. Please know that our guests' comfort is of utmost importance. We always urge everyone to let us know what we can do to make their stay a more enjoyable experience. Thank you for your feedback. We hope you will consider staying... More

Milwaukee, Wisconsin
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 January 2013

It was very easy to find, lots of lit parking, and the front desk people were very helpful. The lobby and my room were very clean. I loved that there was a microwave and a refrigerator in the room. If I were traveling to the Richmond area again, I would stay here.

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BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review
24 January 2013

Thank you for all of your kind words. We strive to have the most helpful staff for all of our guests each and every day. We look forward to having you visit us in Sandston, VA very soon!! Have a great day :) More

Charleston, South Carolina
Top Contributor
82 reviews 82 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 27 November 2012

Travelling with dog which is limiting (excuse me but Residence Inn and Candlewood have a $75 pet fee--definitely NOT dog "friendly.") I called the HI Express directly; they were kind and welcoming, still $25 pet fee but good by comparison. Front desk staff very nice, recommended a restaurant that delivers, gave us the first floor room we wanted near the... More

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BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review
29 November 2012

Thank you for all of your kind words, and we truely appreciate your stay with us. It is very important to us that we provide accommodations to families with pets. We hope that you come stay with us again the next time you stop by in Sandston, Va. More

Atlanta, Georgia, USA
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 October 2012

This hotel was comfortable and most of the staff were eager to assist in any way possible. I spent a good deal of time in their board room conducting meetings and the refreshments they supplied were an unexpected surprise. Many hotels do not take the time to treat you this well unless you're renting one of their 40 person rooms.... More

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BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review
20 October 2012

We appreciate your kind words and look forward to assisting you with future meetings! Service from our staff is our number 1 priority, and we will continue to create a wonder environment for all of our guests to enjoy. More

ellicott city
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 September 2012

First, the good stuff...the hotel was easy to get to, check in was super fast and easy, staff was friendly, the bed was very comfortable. Now the bad stuff...the halls and room smelled like a sewer, my room had two phones but no clock, the shower had the previous resident's hair in it (yes, the short, curly ones) and was... More

Was this review helpful? Yes 1
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review
17 October 2012

We truly appreciate the feedback from your previous stay with us. Our goal is to continue to provide excellent service to all of our guests, and rest assured that these issues will be looked into. More

Columbus, Ohio
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 August 2012

We stayed in the Holiday Inn Express in Sandston, VA on June 30, 2012, the night after the big storms came through Ohio-WV-Virginia knocking out power for hundreds of miles. We live in Columbus, Ohio and left our house with no power... thinking it was just Ohio affected. We had reserved the room at the HI a couple of months... More

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BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review
7 September 2012

We appreciate all the kind words you had for us. We try very hard to make the best of any situation that is put in front of us. The storms that came across the east coast left many people without power for several days, but we tried our best in accommodating as many families as possible. We look forward to... More

 
 
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Holiday Inn Richmond Airport
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4 of 5 stars 41 Reviews
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Additional Information about Holiday Inn Express Richmond Airport

Also Known As:
Holiday Inn Express Richmond Airport Hotel Sandston
Holiday Inn Express Richmond Airport Hotel
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Sandston
Address: 491 International Centre Dr, Sandston, VA 23150 (Formerly Wingate Inn - Richmond - Airport)
Phone Number:
Region: United States > Virginia > Sandston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Sandston
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Express Hotel in Richmond, VA near Richmond International Airport Come and relax with us at our prime Richmond, Virginia hotel near the Richmond International Airport. Our Richmond hotel is just one mile from the airport and offers easy access to major Richmond attractions and businesses alike. Your family will love staying at our comfortable Richmond hotel. Our hotel near the Richmond International Airport is located on Audubon Drive and offers convenient access to many Richmond attractions. The Edgar Allen Poe Museum, the Virginia State Capitol and the Science Museum of Virginia are within close proximity of our accommodations in Richmond, Virginia. Other nearby sights include the American Civil War Center and the Virginia Holocaust Museum. Business travelers can appreciate our convenient accommodations near the Richmond Airport. Our Richmond, VA hotel offers close proximity to area businesses such as Hewlett-Packard, Southern Graphics, Smurfit-Stone and Qimonda. In addition, we provide meeting space for up to 45 people, as well as business services with an available computer, fax machine, copier, printer and free high-speed, wired and wireless Internet access. While staying in Richmond, you can enjoy our amenities, which include a heated, indoor swimming pool, fitness center and a complimentary hot breakfast bar. Book your reservations now to take advantage of our great Richmond VA hotel rates. ... more   less 
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