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Courtyard by Marriott Richmond Airport

3.0 of 5
5400 Williamsburg Road, Sandston, VA 23150
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Courtyard by Marriott Richmond Airport
Ranked #1 of 15 hotels in Sandston
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238 reviews from our community

Traveller rating
    145
    69
    18
    4
    2
See reviews for
Families
51
 
Couples
31
 
Solo
38
 
Business
106
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Philadelphia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Arrived late after a long drive. Check in was easy. We went to our assigned room and there were folks already in the room. Back to reception to start over, Front desk staff apologetic, sent us to a new "upgraded" room for our trouble. Gave us coupons for free breakfast. Decent night sleep however room had a strong smell of... More

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North Carolina
Top Contributor
109 reviews 109 reviews
12 hotel reviews
Reviews in 44 cities Reviews in 44 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

A basic Marriott with very friendly staff. Limited good restaurants nearby but a good selection of bistro food was available in the lounge. Airport noise was not a factor however doors could easily be heard slamming but this was attributed to rude guests and not faulty hotel construction.

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Fort Lauderdale, FL
1 review
5 of 5 stars Reviewed 14 May 2013

Our first stay at this location was chosen for the nearness to the airport and the shuttle service there. Having a very early flight out, we were able to return the rental car the evening before, shuttle back to the hotel and then shuttle to the airport early the next morning, Shuttle service was instant with no waiting and took... More

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Boston, MA
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 May 2013

Nothing special about this hotel. It's a modernized Courtyard brand that has the bistro and updated interior. Clean and comfortable rooms on a street opposite the airport with a lot of dingy motels and run down properties. This is clearly the best of the properties adjacent to the airport. Walls are a little thin, but the room was functional and... More

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McGaheysville, Virginia
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

The hotel is within 1 mile of the Richmond Airport and shuttle service is provided. The rooms were spacious, clean, and comfortable and staff was friendly at check-in. Breakfast was available for purchase in the Bistro. If you wish to eat elsewhere, there are other restaurants in the vicinity. Overall, this was another pleasant stay at Courtyard!

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Yllwjckt1
1 review
3 of 5 stars Reviewed 29 April 2013

I have stayed at this hotel a lot, both for business and personal. The hotel has undergone the same "facelift" as other Courtyards. whereas I hate the contemporary style, it seems to have brought with it a more customer focus on service. The location of this hotel is very convenient to the airport. Whereas it is not on the airport... More

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San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 April 2013

This is a wonderful place to stay when I come to our Richmond facility. Everyone here is friendly and accomodating. Also very convenient to grab a bite to eat in the bistro. I will definitely continue to stay at the Courtyard every time I am in Richmond for my company. The room is large enough to do my work in... More

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Weston, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 April 2013

The staff makes you feel right at home. I visit once every quarter and the staff really makes my stay so awesome. The rooms are clean which is very important to me. The staff aways makes sure they know who I am and what my needs are. I would highly recommend this Hotel if you are in need of visiting... More

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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 17 April 2013

This was a perfectly 'fair' hotel. Not as nice as other Courtyard Marriott's I have stayed at, but nothing wrong with it. Just a good place to stop off at on the way somewhere better. The toilet made a scary sound when flushing but worked fine. The hallways and entrance area could be a little nicer.

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Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 14 April 2013

We booked this Courtyard as a last minute alternative to another hotel. Upon arrival, we noticed just how lousy the area was. Right by the Richmond Airport, there are some convenience stores, dilapidated hotels, Waffle Houses, and...well that's about it. The Courtyard is right there, too. Checkin was okay, although one of the employees seemed a little bit lost. Upon... More

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CYRichmondGM, General Manager at Courtyard by Marriott Richmond Airport, responded to this review
16 April 2013

Thank you for your comments. I understand how frustrating it is to find anything that does not meet your cleanliness expectations. I apologize for any inconvenience this caused. Since your stay with us we have thoroughly cleaned the carpet (we found a coffee stain on your floor) and replaced the shower curtain. Your comments allow us to continue to improve... More

 
 
 
 
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4.5 of 5 stars 114 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Very nice(15)
  • Friendly and helpful(3)
  • Fitness center(3)

Additional Information about Courtyard by Marriott Richmond Airport

Address: 5400 Williamsburg Road, Sandston, VA 23150
Phone Number:
Region: United States > Virginia > Sandston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Sandston
#2 Family Hotels in Sandston
Price Range: $$
Hotel Class:3 star (3*)
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Also Known As:
Courtyard By Marriott Richmond Airport Hotel
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Marriott
Sandston Courtyard
Courtyard Hotel Sandston

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