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All 15 Staunton hotels

BEST WESTERN Staunton Inn

92 Rowe Rd, Staunton, VA 24401
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Ranked #6 of 15 hotels in Staunton
Most recent review
4 of 5 stars Reviewed 17 June 2013
Andrea G Charlotte, North Carolina
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130 reviews from our community

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Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 17 June 2013 NEW

Review collected in partnership with Best Western

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vermont
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We've been here before and were very happy to find that the Best Western continues to upgrade and maintain older properties like this one. Our room was large, very comfortable, and very clean. The location right off I81 is very convenient to the old town of Staunton as well as the several wine vineyards that we visited during our stay.... More

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West Newton, Pennsylvania
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 31 May 2013

I'm writing this review from my room in this hotel. The bed was pretty comfy, the air conditioner worked great and there is plenty of room. Would stay here again if we're in the area and will recommend to others!

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
4 June 2013

Thank you for for comments about the comfort of our rooms. It is very nice to know that our efforts are appreciated. I hope we will see you again on your next visit to Virginia. More

Ajax, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 26 May 2013

Reservation was for a King bedroom. However, due to the carpet being fixed the room was not useable. We were given another room which had 2 double beds with no bar fridge or microwave or ice bucket. However, the price was the same. The train shakes the room but that is the least problem. The carpet was dirty, the air... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
31 May 2013

We were doing some minor repair of hall carpets and guest did not like smell of glue so asked to be moved down the hall. Guest was on the front of hotel and train goes to rear of building and does not effect front side rooms. This hotel does not now nor has ever had cockroaches. What the guest found... More

1 review
5 of 5 stars Reviewed 18 May 2013

We stayed here last night. This morning when I was putting on my locket it slipped off the chain and went down the sink. I thought it was gone forever and I was heartbroken. We told the staff and the maintenance man immediately opened up the sink and got it for me. We offered to pay him several times, but... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
20 May 2013

I was very happy to hear that our maintenance person was able to retreive your jewelry. I know it would have been a sad loss. I hope you will visit us in the furture. Thank you for your business. More

Montreal, Canada
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 11 May 2013

Typical Best Western and near an exit on the 81. Small but well kept and staff polite and helpful at the reception. For a budget hotel, rooms are a good size, clean and comfortable which is the important factor for an overnight on the road. Very limited and cramped breakfast are and food adequate but the lady taking care of... More

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review
15 May 2013

Thanks for your kind words concerning your recent visit to our hotel. I am pleased your room was clean and comfortable and the staff was helpful and polite. We are in the process of enlarging our breakfast room so in the future the small space will not be an issue. We are excited about the new addition and look forward... More

Westport, Connecticut
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 10 May 2013

We stayed here on a long trip and were just looking for a place to sleep. The rooms were clean and comfortable. They had warned us about the train when we checked in but we were tired and took the room anyway. The train went by twice and it is fairly loud and shakes the room but there is no... More

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review
15 May 2013

Thanks for your review of our hotel. I am pleased you found your room both clean and comfortable. We do have a train track that is beside our hotel and the amount of train traffic varies each day. On your next visit, please call ahead and request a room on the opposite side away from the tracks. We look forward... More

Mechanicsville, Virginia
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 25 April 2013

If you can find no other lodging in the area (I'd rather sleep in my car), you can take your chances with this very poorly managed hotel. The employees are local residents so they are quite pleasant, but unresponsive to a problem. We stayed 2 nights and never had the use of the toilet, despite a Susan from the front... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
26 April 2013

This comment is exaggerated and not necessary to blast all over Trip Advisor as this situation was resolved at the hotel and by Best Western. Best Western issued them 7000pts and the hotel issued them a total refund for both nights stay. The issue was repaired by Maint on Sat but there was still an issue and unfortunate for the... More

A TripAdvisor Member
5 of 5 stars Reviewed 23 April 2013

Review collected in partnership with Best Western

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review
15 May 2013

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A TripAdvisor Member
5 of 5 stars Reviewed 19 April 2013

Review collected in partnership with Best Western

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
14 May 2013

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Additional Information about BEST WESTERN Staunton Inn

Also Known As:
Best Western Staunton Hotel Staunton
Best Western Staunton Hotel
Best Western Staunton
Staunton Best Western
Address: 92 Rowe Rd, Staunton, VA 24401
Phone Number:
Region: United States > Virginia > Staunton
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Staunton
#3 Family Hotels in Staunton
Price Range: $
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