We really enjoyed Williamsburg and the Best Western made it a great stay. We stayed right after Christmas and the hotel was almost booked to capacity. That did not affect anything about our stay other than my internet service. When we got there I could not get it up and the gentlemen at the desk did something that made the...
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Good Morning!
I would first like to say " Thank You" for choosing the Best Western Plus Historic Area for your trip to Williamsburg, Va. we really appreciate it. I also would like to "Thank You" for letting us know about your recent stay here. I was very pleased to know that we were able to make your stay as...
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We (my two adults daughters and myself) stayed for 5 nights at this hotel while visiting Busch Gardens Christmas Town. The location was great . . . close to shopping, restaurants, colonial events and Busch Gardens. In other words it was a short drive anywhere we wanted to go. The king sized bed was very comortable. However, my daughter was...
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Good Morning Valued Guest,
Thank you for your response, as we love to here feedback from our guest to know what we can improve on. I am very happy to know that the staff was very friendly, and I will let them know about the compliment they received. I also would like to apologize on behalf of the pullout sofa...
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The service was excellent, efficient and friendly. We enjoyed the amenities like the indoor heated pool and spa pool. The location was excellent for our needs-- we were at both Busch Gardens and Colonial Williamsburg. It was also convenient to many excellent restaurants. The only complaint is the poor quality of the breakfast. The coffee was so bad by the...
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Good Morning!
I would first like to say "Thank You" for choosing the Best Western Plus Historic Area as a choice here in Williamsburg, Va. I know that there are many hotelsto choose from in the area, and we are happy to know that you put trust in us to make your experience worth while. I am very pleased to...
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I was really impressed with the cleanliness and service of this hotel considering the reasonable price. The free breakfast was more than continental with french toast and eggs. The staff was very friendly and location was perfect. I will definitely stay there again.
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Good Morning!
I first would like to say "Thank You" for choosing the Best Western Plus Historic Area on your trip to Williamsburg, Va we really appreciate it. I am very pleased to know that you had a wonderful stay here, as well as our breakfast. We just changed our breakfast, so I was very happy to know that you...
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My wife and I spent four nights here--the price was very good with a great discount for booking three or more nights. The best thing about the motel is the location--it's convenient to both Busch Gardens and Colonial Williamsburg. The rooms were also very clean--just in need of a remodel. When we arrived at 11:10 pm (I had called to...
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Good Morning,
I would like to apologize for the hotel not being to your liking. As our goal is to insure that our guest are 100% satisfied. We try to maintain 100% saftey for our guest which is why the front door is locked at 11, and both side doors are needed entry with a key. I would also like...
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Good, convenient hotel. Clean and really reasonable price. Close to Visitor's Center. Only room problem - water took a long time to get hot (4 to 5 minutes of full out running - really - no kidding). But, once it got hot it was very hot. Breakfast OK, not great - but who expects a free breakfast to be great?...
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Good Morning,
Thank you for choosing the Best Western Plus Historic Area in Williamsburg, Va. We appreciate you taking the time to post comments about your stay. We are glad to hear that you enjoyed your stay with us. I would like to personally apologize for the issues that you encountered here during your stay. I have spoken to the...
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this was a nice hotel plus, the staff was friendly and helpful, plus it has a massive indoor pool, plus it is in the best location. we were here with friends and the staff made our time together the best. we will return.
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Good Morning,
Thank you for taking the time to review our hotel. We appreciate all of your comments. We strive as a hotel to provide all of our guests with a great place to stay. Thank you for allowing us to accommodate you.
We appreciate your time. We hope that you will stay with us again, on future visits to...
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had a great stay, everyone was nice the room was clean. the breakfast was a little overcrowded but ok. heated pool when it was cool outside was awesome!
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Hello!
I first want to take the time out to thank you for taking the time to review our hotel. We reallyd do appreciate all of your comments as it helps us strive to become an even better hotel! I am glad to know that you enjoed your stay as well as the hot tub too. Thank you for allowing...
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This hotel is on the decline. Front desk staff do not appear to be professional. Room lacked hot water. Lighting is poor (nothing brighter than a 60W bulb and some of these were burned out). Bathroom floor had long hairs from a prior occupant. Breakfast lacked choices and was poorly presented.
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Good Morning,
A part of Best Western, it is always dissapoining to read that we could not make ones stay excellent; I apologize for not giving you the experience that you were looking forward I have brought this to the attention of our houskeeping team, maintence, and front desk staff as your comments have helped us improve. I am verry...
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Great position but nothing else to recommend it. Breakfast terrible. Stale bread that looked as if it had been there since the Revolution. Our room and all the public areas need a good clean.
TV ancient and picture dreadful.
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Hello,
On behalf of the Best Western Plus Historic Area I would to thank you for taking the time to share your experiences today. We would also like to thank you for sharing your concern about your stay, but you also made us aware of our weaknesses and areas we may improve.
I do apologize that your stay with us...
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148 Reviews
204 Reviews
