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Crowne Plaza Hotel Williamsburg

3.5 of 5
6945 Pocahontas Trail, Williamsburg, VA 23185
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Ranked #54 of 91 hotels in Williamsburg
3.0 of 5 stars 261 Reviews
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261 reviews from our community

What travellers say about this hotel
  • Indoor pool(10)
  • Very nice(7)
  • Air conditioning(4)
  • Balcony door(3)
  • Priority Club(3)
  • Rooms are clean(3)
  • Musty smell(3)
Traveller rating
    44
    78
    45
    51
    43
Only show reviews for Family (96) | Couples (52) | Business (34)
Date Rating
Bari K
Cllifton, VA
Reviewer
3 reviews
4 of 5 stars Reviewed 5 January 2012

I recently brought my husband to the CP, Wmsbrg for a weekend getaway....for New Years weekend. He had never been to Williamsburg, nor had he stayed in a CP. I have been to the area twice and stayed at different hotels recommended by different people and would never go back to either. CP was fantastic, beautifully decorated for the holiday... More

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jbaumgardner, General Manager at Crowne Plaza Hotel Williamsburg, responded to this review
10 January 2012

I wanted to thank you for your response that was posted on TripAdvisor regarding your recent stay with us at the Crowne Plaza Williamsburg. I’m glad to hear that you enjoyed your stay with us over New Years weekend. We hope that you find your Priority Club membership beneficial for any upcoming travel plans and we appreciate you taking the... More

ATriece
New York City, New York
2 reviews
2 of 5 stars Reviewed 2 January 2012

My next day in Williamsburg was ruined by the lack of sleep. The beds were small, the mattresses hard as rock (why is it that other hotels of this calibre put feather beds or cushions on their inexpensive mattresses?) and the sheets didn't even fit. The pillows were flat as a board and about as cheap as possible. Bad, bad... More

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jbaumgardner, General Manager at Crowne Plaza Hotel Williamsburg, responded to this review
10 January 2012

I wanted to thank you for your response that was posted on TripAdvisor regarding your stay with us in December 2011 at the Crowne Plaza Williamsburg. We appreciate your comments regarding the comfort of the mattress and the condition of the linen and pillows. I apologize for any inconvenience these issues caused during your visit but can assure you that... More

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big0315
Durham, North Carolina
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 22 December 2011

My wife and I stayed there for a weekend this December and we were very impressed. Our room was large and it was located in a "quiet zone". The restaurant food was kind of pricey but good tasting. The hotel is located a few miles from Busch Gardens and close to everything else. I will stay here the next time... More

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jbaumgardner, General Manager at Crowne Plaza Hotel Williamsburg, responded to this review
10 January 2012

Thank you for your kind remarks regarding your recent stay with us in December 2011 at Crowne Plaza Williamsburg. We appreciate your business and look forward to your return to the Williamsburg area so that we may once again be your host hotel. If I may be of any assistance with future reservations please contact at 757.221.6901 or via email... More

Howie28904
Hayesville, North Carolina
Senior Contributor
28 reviews
11 helpful votes
3 of 5 stars Reviewed 9 December 2011

This hotel is definitely showing its age. It does not live up to the expectations one has for Crowne Plazas. Our bathroom was tiny, and the maid only gave us one towel per person each day. The heating was either too hot or too cold, you could not get it to balance out. When we checked in, they gave cookies... More

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Bedlace
Halifax, NS
Senior Reviewer
10 reviews
14 helpful votes
5 of 5 stars Reviewed 7 December 2011

I recently spent 4 nights here, attending a conference. The room was 4*, the service was excellent (front desk, housekeeping, restaurant) and any requests were followed up to ensure that they were fulfllled. The food was great - both the banquet, dinner in the restaurant, and coffee breaks. I would certainly stay here again. More

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LukesDad
Raleigh, NC
Senior Contributor
28 reviews
24 helpful votes
2 of 5 stars Reviewed 2 December 2011

I stayed at the Crowne Plaza Hotel in Williamsburg with my family for a conference. The room had the smallest bathroom I have ever seen in a hotel - I had to step into the tub to be able to shut the bathroom door. The decor was dated, but clean. The front desk and workers were very friendly and helpful... More

Was this review helpful? Yes
jbaumgardner, General Manager at Crowne Plaza Hotel Williamsburg, responded to this review
6 December 2011

Thank you for your TripAdvisor response regarding your recent stay at the Crowne Plaza Williamsburg. We appreciate your positive comments regarding the friendly and helpful staff; they are working very hard to ensure our guests enjoy their visit to the area. I would like to speak with you regarding your other comments in order to obtain additional information. If you... More

suethem
cresskill, NJ
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 28 November 2011

very close to the Colonial Williamsburg Inn. If you play golf, Golden Horseshoe courses are 5 mins away. BTW, Don't play Spotwoods (9 hole course). Room is little too small and ceiling was low especially restroom but noise proofing was very good. The front desk was under staffed all the time and concierge service does not exist. Breakfast is not... More

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Alabamatransplant
Alabama
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 18 November 2011

Nice location for touring Williamsburg but a little dated. Breakfast buffet was good and the rooms were large and comfortable. I was on business so not looking for a vacation quality hotel so this Crown Plaza was just fine for me. I chose to stay in Williamsburg even though my business was at Ft. Eustis am am glad I did... More

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SingingOT
Roanoke, Virginia
Senior Contributor
27 reviews
8 helpful votes
3 of 5 stars Reviewed 4 November 2011

Trip Advisor needs a 3+ option! My wife recently stayed 3 nights for a conference and overall, we were pleased. This is the first place where my "priority club" (free rewards card) resulted in more than points! When we checked in, we received discount breakfast vouchers and some great chocolate chip cookies! Room: Room itself was a nice size w/... More

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RoadWarrior61323
Havre de Grace, Maryland, USA
Contributor
18 reviews
9 helpful votes
3 of 5 stars Reviewed 3 November 2011

I'm a frequent business traveler and have found that hotels in Williamsburg, VA are very overpriced in season, and great values off season. Busch Gardens, a water park, and historic Williamsburg make this city very busy in the summer and a near ghost town in the winter. The Crowne Plaza is an older property that is showing a few dings... More

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Crowne Plaza Hotel Williamsburg Also Known As

  • Williamsburg Crowne Plaza
  • Crowne Plaza Williamsburg
Address: 6945 Pocahontas Trail, Williamsburg, VA 23185

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Crowne Plaza Hotel Williamsburg
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