We have been staying here for nearly ten years on our way to vacation and we would never change! The staff is friendly and helpful, the rooms are roomy and comfortable (we do always book the suite) and the morning breakfast has a lot of variety as well as a custom order from the kitchen. They even make it convenient... More

This is a nice Hotel. Staff is very helpful with local information. My family enjoyed our stay here.We had no problems. Beds were comfortable and everything was nice and clean. I really liked the small kitchenette with fridge, microwave and coffee maker.

we enjoyed the inn &the fact it was very convenient to good restaurants but really enjoyed the breakfasts the inn served. As well as your buffet choices they had a chef to cook anything you pleased. It was nice to be greeted in the morning by a smiling hostess &pleasant wait staff. The homemade cookies in the afternoon were a... More

The good: Beds were comfy. Hotel was clean. Room was spacious - had room for a queen sized bed and a little sitting area. Complimentary wifi. Lobby is pretty. Good breakfast - omelets/pancakes/french toast to order, fresh fruits, cereal, yogurt The not so good: no vent in bathroom. Noticed some paint chipping on bathroom ceiling and a chip in the... More

From the time we entered the front door until our departure, the hotel staff was warm, welcoming, and very helpful. Common areas were very clean and fresh as was our room including its bath (Thank you Housekeeping!). The beds were very comfortable and provided a restful night’s sleep. One item to note that might be just unique to our room:... More

Wish our stay were longer than a single night as it was such a welcoming experience. The reception staff were efficient and friendly, answered questions about the area and offered advice on travel to our next stop. Breakfast was delicious and the chef and ladies who served it were eager to please.

I spent 2 days in the Hilton Garden Inn Hotel for a business meeting and everything was pleasent and fine. I liked to find the bill below the door in the morning to save time at check-out. I only regret for having no time to visit the historical site.

Our son was married in Williamsburg this week (May 2013) and most of our guests stayed at the Hilton Garden Inn on Richmond Road. We could not have been happier! The property is new, very conveniently located and easy to find. During our stay we hosted 2 events catered by the hotel. A "Meet and Greet" on Friday evening and... More

Very clean and well updated lobby. Nice to have a 24hr pool. Breakfast had good options. I would like to see parking in a little better location as you have to walk around hedges if you don't get the first few spots in front.