The place was really nice. The rooms were very clean, the staff were professional and friendly, the room amenities were top of the line. The food that they cooked us for breakfast was very good and the waiters were very attentive. I am very glad our trip planner for the school chose this hotel.

My latest visit to Williamsburg was not pleasure but a visit to a sick friend in the local hospital. When I found out my schedule would leave me with several hours between the posted checkout time of noon and my return Amtrak, I called the front desk and requested a late departure of 4pm and associated charge.She said it is... More

Now, im no expert on hotels, but I did stay at a Holiday Inn Express last night....It was awesome. We were given a suite, which was friggin great! The bed was comfortable. Each pillow case had embroidered on it whether it was soft or firm. The cabinets came stocked with plates, silverware (plastic), paper towels, and a pot holder. The... More

I have not been disappointed with the Holiday Inn group of hotels. This one is at the top and would highly recommend it. Rough start when at the reception desk we found out that the central reservation desk lost (cancelled) part of our reservation. The staff was friendly, kind and very helpful. Even with the hotel being full they were... More

We stayed here for one night while visiting Williamsburg. Check in was super quick & easy, staff was friendly. Great location, room was clean, comfy & quiet. There was a large teenage choir group staying there, but we didn't hear a sound! Breakfast area was crowded, but there was plenty of food, that actually was quite good. We would stay... More

We stayed here as an overnight trip for my Wifes birthday. The hotel had everthing we needed and our stay was quite comfortable. The location is great. It's close to lots of dining and shopping. The free breakfast is decent as well. We'd come back.

I was very disappointed in The Holiday Inn Express. It was very dirty and the smell was so bad that when we put the air on high, mold blew all over the white sheets and made a mess of the bed. I finally called down the third day to get our room changed. When we moved to our new room... More

We stayed here for two nights, and found the hotel to be very comfortable, clean and well maintained. Check-in was quick and they allowed us to go up to our room well before 3pm. The room was standard and comfortable, but there was no clock, which seems like a basic amenity. The bed was a bit firm, but they kindly... More

Whar a bad experience, they couldn't handle the breakfast rush, need more than 1 lady wroking, and the lady that was working really mean too the kids. Also had a clogged drainb in the shower, when they c;leaned it, they left the hair in the commode. I notified the hotel of my poor service, never heard back from anyone, I... More