This may be an older property, but it feels brand-new inside, in the lobby and in the room. We'd stayed at the adjacent Comfort Inn before, but tried the Quality this time since it was cheaper and we were there only one night. Outstanding value for the money. Will definitely do it again when we're in town.

Nothing fancy but the Quality Inn in Kennewick represents good value. For under $100/night, you get a clean hotel with a decent breakfast and free parking/internet. It's not the Four Seasons but what do you expect for this price? Good job Quality Inn Kennewick. I would definitely stay there again.

Booked for 4 people one night we were given a king room with sofa sleeper. Inquired about 2 queens told there were none. The rm we were given had a broken fridge, seal falling off and door bent. Back to the front desk were given another rm. No top sheet for the pulll out back to the front desk given... More

The front desk person was great. Our room was ok. The pool was dirty and no clean towels. I badly needed to print out one page on the "business computer" but some woman was allowed to surf facebook for over 1/2 hour and I had to bolt. The breakfast is poor.

I stayed one night to visit friends in the Tri-Cities. This hotel is located right across the street from the Columbia Center Mall. It's easily accessed from the Interstate. I arrived and was greeted by friendly staff. My room was spacious, very clean, smelled great, and the hotel was really quiet. It was a great place to stay and I... More

It was clean but I had to remake the bed so the sheet would stay on the mattress. TV was awful--not a flat screen and very blurry picture. Bath towels were postage stamp size. The internet was very slow. The staff was friendly. Breakfast was marginal. Location was close to the mall. I've stayed in much nicer hotels for the... More

Wonderful location. Perfectly decorated with big clean comfortable beds and rooms. Staff was low attention, loud and in attentive but I'm a low maintenance type person. The challenge in the beautiful property was the squeaky floors. If you can imagine staying in a 200 year old house, with the very loud squeaky wooden floors, this is what the hotel sounds... More

This hotel was not very clean and wasn't really dirty. It was worn and a bit tired looking. I would say it was a little below average but not poor. When returning to Kennewick we will stay somewhere else. It is in a good location the mall and restaurant are very close. The staff was friendly and helpful.

Nice pool areas outside and inside after just freshly cleaned. Nice staff, usually Good other guests Cool view on top floor Loved breakfasts there The only reasons for Average score: It was Standard when we moved to a bottom floor room... Computer use Desk was limited by time and supper slow internet... even on phone. Hot tub was fealty dirty... More