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BEST WESTERN PLUS Peppertree Liberty Lake Inn

3.5 of 5
1816 North Pepper Lane, Liberty Lake, WA 99019
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BEST WESTERN PLUS Peppertree Liberty Lake Inn
Ranked #1 of 2 hotels in Liberty Lake
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122 reviews from our community

    Trip type
Traveller rating
    60
    40
    9
    5
    8
Date Rating
Trail, Canada
1 review
5 of 5 stars Reviewed 11 May 2013

I was treated kindly from the the time I made my reservations. Customer service met my expectations. I must say I am not very easy to please and usually within the first ten minutes of any hotel stay have a list of 10 or more complaints. When I arrived I was checked in quickly. There was another person being checked... More

Was this review helpful? Yes
Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
16 May 2013

Dear Christy, Thank you very much for choosing to stay with us and for the fabulous review. We are so excited to hear that we completely exceeded your normal expectations and took it a step further. Also, thank you for the reminder that the rooms do get a little stuffy. It is always a tough time of year for us... More

Chimacum, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

The room was very comfortable and clean, but there was no hand soap at the sink, just shower gel in the shower, which is in a separate room. When I asked for soap, I was told that they were out! I had to go to a store and buy a bar of soap. I found coffee stains on my hand... More

Was this review helpful? Yes
Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
16 May 2013

Dear BridesMom2012, Thank you for your feedback and more importantly for choosing to stay with our Best Western. We are delighted to read that you had an excellent stay and you found our rooms outstandingly clean. I couldn't agree with you more that something as simple as a bar of soap on the sink should just be there when you... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 April 2013 via mobile

Called six hours late cancel my stay due to being in ER. Told the manager what happened, and offered to send him evidence I was at er. He said he would love to help me but there was physically no way He could cancel it as Best Western international controls that and I would need to call them in the... More

Was this review helpful? Yes 1
Jason F, General Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
30 April 2013

I apologize for you thinking we have an inflexible cancellation policy. But fortunately here at the Best Western in Liberty Lake, our cancellation policy is only 24 hours. Most other hotels have either a 72 hours or up to 7 days. We will evaluate it and see we can be even more flexible. Thank you for very much for your... More

Lewiston, Idaho, Usa
1 review
4 of 5 stars Reviewed 11 April 2013

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Review collected in partnership with Best Western

Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
12 April 2013

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Hillsboro, Oregon, Usa
1 review
5 of 5 stars Reviewed 6 April 2013

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Review collected in partnership with Best Western

Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
8 April 2013

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Madison, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 February 2013

I had a pleasant stay at the Best Western Peppertree in Liberty Lake. Pros: Polite, courteous staff Clean, well-maintained rooms & building Affordable rate Decent breakfast Internet access was included, with quick, user-friendly login Cons: Would have preferred a larger, better-equipped exercise room.

Was this review helpful? Yes 1
Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
1 March 2013

Dear Arikui999, Thank you so much for choosing to stay with us in February. We are absolutely delighted to hear that your stay was exceptional. Also, thank you for sharing your praise with the Trip Advisor community, because it helps people feel confident booking with us, when they haven't stayed here before. We look forward to your next stay with... More

Pasco, Washington, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 January 2013

The front desk was very helpful with helping us find our keys when we dropped them through a grate by the elevator. The breakfast was good. The hotel was clean. The beds were comfortable. The hotel was quiet on a Friday night. The front desk was honest and helpful when I inquired about checking out late. I appreciated their willingness... More

Was this review helpful? Yes 2

Review collected in partnership with Best Western

Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
24 January 2013

Dear Christina, It was my absolute pleasure to get your keys out of that elevator crawl space and we thank you for your patience while we got the elevator overridden and accessed the service bay to get those. We also appreciate your choice to stay with us and the great feedback on the beds and breakfast. I am pleased to... More

British Columbia
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 January 2013

We stayed here for a Friday to Sunday to shop in Spokane. Our check in was friendly and quick. We really enjoyed the nice touch of the cold lemon water at the front desk. The pool and hot tub were great for the kids. The room was large, clean, and well appointed. We never heard a voice or footsteps from... More

Was this review helpful? Yes 1
Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
14 January 2013

Dear Tango 7, Thank you so much for choosing our Best Western PLUS Peppertree, Liberty Lake location. We were very excited to read your fantastic review about us and thank you very much for telling the whole Trip Advisor community about how great your stay was. We especially appreciated the feedback on our breakfast! Next time you are here, we... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 November 2012

Thanks we had fun. The kids got to swimm in the pool for a long time and kids + pool = SLEEP!! Mom and dad enjoyed the hot tub. and my oldes realy liked the exersize room. We had 4th floor with a view of town, got some great pic's. Thanks much, we will be back.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
30 November 2012

Dear Michelle, Thank you for sharing what a wonderful stay you had with us! We absolutely love hearing that the pool and spa are well enjoyed and that our guests have a fantastic overall stay. We are also glad that you enjoyed your view enough that you even got some great pictures from the room. Feel free to add those... More

Lewiston, ID
1 review
4 of 5 stars Reviewed 22 November 2012

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Was this review helpful? Yes

Review collected in partnership with Best Western

Jason F, Manager at BEST WESTERN PLUS Peppertree Liberty Lake Inn, responded to this review
23 November 2012

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Days Inn Coeur d'Alene
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Additional Information about BEST WESTERN PLUS Peppertree Liberty Lake Inn

Also Known As:
Best Western Liberty Lake
Liberty Lake Best Western
Address: 1816 North Pepper Lane, Liberty Lake, WA 99019
Phone Number:
Region: United States > Washington > Liberty Lake
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Liberty Lake
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The BEST WESTERN PLUS Peppertree Liberty Lake Inn is centrally located between downtown Spokane and Coeur d'Alene, Idaho. Discover the BEST WESTERN PLUS Peppertree Liberty Lake Inn, a 100% non-smoking hotel and experience our superior customer service and convenient location with easy access right off the interstate.You will be delighted with our premium amenities as well as being minutes away from shopping at the Spokane Valley Mall. ... more   less 
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BEST WESTERN PLUS Peppertree Liberty Lake Inn
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