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Monroe

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GuestHouse Inn & Suites


Hotel class 2.5 of 5
19103 Highway 2, Monroe, WA 98272
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Reviews you can trust

55% Recommend
3.0 of 5 stars 9 reviews
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By trip type
All (9)
[ Date ] [ Rating ]
Never Again!
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1 of 5 stars
Dunes111   2 contributions
Florida
6 Jan 2010 | Trip type: Family

I've stayed at this hotel twice now and will never stay there again. I decided to give it a second chance as there are few hotels in Monroe so you have few options. Next time I'll stay in a neighboring town. Where do I begin...let's start with the management or lack thereof. I had some problems with our rooms and... more

Management response from
Brandon Shelton, Manager

We apologize our supervisor who did assist you during your stay was insufficient for you. A manager would have been happy to speak with you. When we talked to you weeks in advance of your stay, it was requested that you have an ADA compliant room. As we informed you then, all we had was standard rooms available, but we...

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2 of 5 stars
OandL   13 contributions
Florida
28 Sep 2009 | Trip type: Couples

My husband and I are retired and we travel about three months a year. We stayed one night here on our way to Leavenworth. We arrived at around 4 PM and waited for 10 minutes with another customer for the front desk clerk to show up. I went around and called “hello, anyone there?” Finally he showed up and said... more

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4 of 5 stars
TylerJohnson   1 contribution
Wisconsin
1 Jul 2009 | Trip type: Friends getaway

I came to Washington to visit a friend, and because her residence didn't have adequate space, I got a hotel room and we stayed together so I wasn't hopelessly stranded. The stay I had was relatively simple, but not bad. The rooms seemed a bit tiny, but everything else, from the Wi-Fi seemed fine. I'd stay here again, likely. Pros:... more

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4 of 5 stars
SunnyinAK   20 contributions
Juneau, Alaska
8 May 2009 | Trip type: Business
1
person found this review helpful

We stayed one night in Monroe, the hotel staff was extremely friendly and helpful. There was good parking and the hotel was within easy walking distance to numerous restaurants, a movie theater and shopping. The breakfast in the morning was one of the most complete hotel breakfasts that I have ever had. The walls are kind of thin and we... more

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3 of 5 stars
WhippersnapperCC   1 contribution
Bellingham, WA
16 Apr 2009 | Trip type: Business, Solo travel
1
person found this review helpful

The rooms were clean. The front desk was fine. It is perfectly adequate for basic lodging. The internet SUCKED. Sporadically froze for several minutes at a time. TV service SUCKED. Nice flat panel TV's but very few channels and crappy signal and picture. Breakfast was typical fare. Better than nothing. I had to stay here for two weeks for work.... more

Never Again!
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1 of 5 stars
VisitorWashington   1 contribution
Washington
6 Oct 2008 | Trip type: Family
2
people found this review helpful

My 83 year old mother placed reservations for 5 rooms for a family event of hot air ballooning in nearby Snohomish,at dawn the following morning. This was to be a gift trip from her, to the family. In the morning of the reservation date, the balloon company called to cancel the flight planned for that next day, due to weather.... more

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5 of 5 stars
SoccerMom94-1   2 contributions
Washington State
25 Aug 2008 | Trip type: Family

Members of my daughter's soccer team recently enjoyed a four-night stay at the Guesthouse Inn. The property was attractive, extremely clean, conveniently located next to fast-food, chain and other restaurants, Fred Meyer, and the Galaxy 12 movie theater -- all within walking distance (1-2 blocks). We stayed in a King-room; enjoyed the pool and spa, and continental breakfast (yummy Cinnabons,... more

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1 of 5 stars
lintmachine   1 contribution
Seattle, WA
7 Jun 2007 | Trip type: Friends getaway
1
person found this review helpful

I made a reservation at this hotel for the night of a wedding being held nearby. When I called on the day of the wedding, prior to check in, I was informed that they had charged me a no-show fee because I hadn't checked in the night before. I told them that they had made a mistake with the reservation.... more

Management response from
Brandon Shelton, Manager

In 2006 the hotel upgraded the computer system and at that time we implemented the policy to confirm reservations on sold out dates to ensure accuracy. Because our guest responded so well to this new policy we decided to continue confirming reservations on all sold out days. The hotel did contact and leave a message for the guests, confirming the...

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5 of 5 stars
kihei05   7 contributions
pacific northwest
5 Nov 2003
7
people found this review helpful

My teenage son and I travel to Monroe annually to attend the car races and fireworks show at Evergreen Speedway. The last four years we have stayed at the "Express". We have thoroughly enjoyed our stays with them and can't think of any possible complaints. The rooms are clean and generous in size. The indoor pool and exercise area are... more

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GuestHouse Inn & Suites Also Known As

  • Guesthouse Inn Suites Monroe
Address: 19103 Highway 2, Monroe, WA 98272
Monroe hotels GuestHouse Inn & Suites
3.0/5.0
9