This is about the Bad Spa experience. Been here several times throughout the years, both overnight and the spa. Prices have gone through the roof and the spa staff has No customer service. Went for a bath and wrap and was rushed throughout. Not how you want to relax. Bath was not ready at all, no water in the tub,... More

We spent this last weekend at the resort and found it to be the most relaxing and wonderfully rewarding weekend of our young romance . The Salmon dinner was the most incredible I have ever tasted topped off with a dessert that itself would qualify as a trip to Heaven. We then retired to our room which had a mineral... More

I had a staycation so decided to go local to a place I'd never been before. I honestly didn't know it was there untill my son told me about it. I went on a thursday so it was nice and quiet.When I first walked in I was greeted by the front desk. It was so beautiful in the sitting room... More

My friend and I just came back from two days at Bonneville, and just loved it. I read one of the reviews where the staff evidently had gotten things all wrong, but we found just the opposite. The staff, to a person, treated us like we were the only ones there and were quick to accommodate whatever we asked for,... More

This is my Trip Advisor review. I make that point because my recent experience was outstanding and I rely on TA reviews to make my decisions. My other half and I enjoyed our stay tremendously. Cleanliness is extremely important to me and everywhere I looked it was very clean, the room, the lobby, the dining room, the hallways, the restroom,... More

I booked a night the last Saturday in February. We had stopped by and looked at a couple rooms when we were in the area and I had been to the spa before but never stayed. It was very nice, the room was pretty quiet (there was a toddler in the next room), the bed was very comfortable and the... More

My husband and I booked a hot tub room for the 20th-22nd over the phone with a gentleman. While booking, he had asked for my card number for holding purposes, so I did so. No harm there. I also told him that I had a $400 gift card that I wanted the room charged to and I'd just pay the... More

The resort is great but they need to decide if they want to be a resort or a locals pools. Stayed there 4 days for relaxation, but real pool hours were severely limited by local activity, which while by adults was often VERY LOUD. Hotel guests were very quiet and but the noise of the locals drove me from the... More

We had a very relaxing night here for Valentines day. We did not experience any of the poor experiences with hotel staff as others have reported. Our wait staff in the dining room for dinner and breakfast were friendly and knowledgable with their recommendations. The menu selections were unique and well prepared...lobster and crab pot pie was out of this... More