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Extended Stay America - Tacoma - South Hotel Reviews, Tacoma

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Extended Stay America - Tacoma - South

2.5 of 5
2120 S. 48th St, Tacoma, WA 98409
Hotel amenities
Extended Stay America - Tacoma - South
8 traveller photos
Ranked #6 of 32 hotels in Tacoma
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    12
    5
    4
    0
    2
Date Rating
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Very disappointing”
1 of 5 stars Reviewed 24 May 2013 NEW

Checked in to find our reservations were not correct. We made them in Feb. and checked in May 16th so booked ahead in plenty of time. We booked a suite which was supposed to include a king bed and sofa sleeper. Our room only had the king bed. We also booked a room for the rest in our party who... More

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Vineland, New Jersey
1 review
“Excellent staff and accommodations”
5 of 5 stars Reviewed 19 May 2013 NEW

I would like to thank the front desk staff (Sean, Roel, Amy and Shereen) for their wonderful and personal reception. They are fun, pleasant and helpful. Whenever I approached the desk for any question or concern, they were so eager to help and assist. I always try to stay at Extended Stay for all my vacations and you have not... More

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
20 May 2013

The staff and I read your review, and would like to thank you for writing such wonderful things about our Front Desk team members. We are so pleased to hear that we were able to offer you a comfortable stay while you were in the Tacoma/Seattle area. Thank you again for sharing your experience with us. We would love to... More

1 review
“Very enjoyable and comfortable experience.”
5 of 5 stars Reviewed 17 May 2013 via mobile

The location was in a convenient location. I was very pleased with the courteous hospitality of the staff. I plan on returning to this location and I will definitely recommend it to others.cleanliness is important to me and the overall appearance was excellent.

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
20 May 2013

The staff and I read your review, and would like to thank you for writing such nice things about the way the staff treated you while you were away from your home. As well, I truly appreciate your comments regarding the cleanliness of our hotel. Thank you again for your kind words. The staff and I would love to provide... More

Spokane, Washington
2 reviews
“Friendly and professional staff!”
5 of 5 stars Reviewed 13 May 2013

Roel at Extended Stay deserves a shout-out for being professional and flexible. When my car broke down on my way from Spokane to Tacoma, I had to cancel my reservation. Roel was friendly and courteous regarding the cancellation. Turns out I cancelled too soon. To my surprise, my fiance came to the rescue by picking me up in Moses Lake... More

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
20 May 2013

Patrick - It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am glad that you were pleased with Roel and so happy to know that he made such a positive impact on your stay. Once more, thank you for posting your review. We look forward to having you visit... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Visiting Friends”
3 of 5 stars Reviewed 11 May 2013

The room is ok. AC and heat is working fine. It's got a microwave and a fridg. Lighting in the room is ok. Beds are comfortable. Nothing special. It's clean but the bathroom smells awful. Amenities you gotta ask. No one is available to check out at 5am. The location is very convenient.

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
20 May 2013

Thank you for taking the time to write a review of your stay. I'm glad that you found our location convenient. I will be reaching out to our Housekeeping staff in regards to your comments on the odor within your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring... More

Tacoma, Washington
1 review
“Wonderful experience”
5 of 5 stars Reviewed 9 May 2013

It's a wonderful room and a great price. The staff was great, very helpful and funny. The room was big, and the kitchen area was amazing. The room was clean and relaxing. The area is also good because best buy and the tacoma mall are near by! I couldn't have asked for a better hotel for the money I paid!... More

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
20 May 2013

Angela - Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your stay at our hotel and you found our location to be convenient. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More

Carbondale, Illinois
1 review
“Couldn't have asked for anything better”
5 of 5 stars Reviewed 6 May 2013

I've stayed at Extended Stay properties before and I thought they were a little mediocre, but I think they've really turned things around. The staff at this location were super friendly and extremely helpful. I was in town for a job interview and April helped me out when I forgot to print out my presentation notes for my interview. She... More

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Manager_11525, Owner at Extended Stay America - Tacoma - South, responded to this review
20 May 2013

The team and I appreciate your glowing remarks. Thank you for your comments regarding the cleanliness of our hotel and the way the staff made you feel while you were away from home. We are very fortunate to have April as our Hotel Manager, she leads by example which is evident by your comments. Thank you again for your review.... More

Florence, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great service but...”
3 of 5 stars Reviewed 22 April 2013

Just got home after staying here for 2 nights. I found this hotel on priceline and got it for $45 a night. Not a bad deal for the area. The hotel was nice with a great staff but it's you're average corporate hotel (i.e. holiday inn, days in, etc...). I did like that there was a kitchenette in each hotel... More

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
25 April 2013

Thank you for taking the time to write a review of your stay. We are so happy to hear that the in-room kitchen as well as the Grab-and-Go Breakfast, worked well for you. It is disheartening to hear that there was an issue with one of the beds in your room. I sincerely apologize. We have reviewed this as a... More

1 review
“Okay in a pinch for one night, but keep looking if you can.”
3 of 5 stars Reviewed 14 April 2013 via mobile

Staff was great! That was why I stayed and did not find another place. It was close to where I needed to be. If I had a choice, I would keep looking. But did not know the area. I was there for business from Texas. Tacoma Mall accross the street which is great if you want to shop. Overall appearance... More

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
16 April 2013

Thank you for taking the time to review our hotel. It's great to hear that our staff made you feel at home and our location was convenient to where you needed to be. Still, I am sorry that we were unable to satisfy you during your stay. We hope you will visit us again so we can be sure to... More

Schweinfurt, Bayern, Germany
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Service!”
5 of 5 stars Reviewed 8 April 2013

We stayed here for almost a month and we were very pleased with the cleanliness and the kindness of the staff. We had an issue in our room at one point and they were very concerned and quickly got someone to come and fix it for us. I would definitely recommend staying here if you are in the Tacoma area.

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Manager-RDO, Manager at Extended Stay America - Tacoma - South, responded to this review
12 April 2013

Thank you for your great review of our property. It's great to hear that we are a great fit for you when you are in the Tacoma area. We take pride in being a wonderful value in offering a Home Away from Home experience and it is always wonderful to hear when we have been successful. Thank you for choosing... More

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Additional Information about Extended Stay America - Tacoma - South

Also Known As:
Extended Stay America Tacoma
Extended Stay Tacoma
Tacoma Extended Stay
Address: 2120 S. 48th St, Tacoma, WA 98409
Region: United States > Washington > Tacoma
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#5 Family Hotels in Tacoma
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Tacoma - South
2120 S. 48th St
Tacoma, WA 98409
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