I stayed at the Holiday Inn Express about 3 weeks ago and was terribly disappointed. I know the hotel is trying to be updated but there are good ways of taking care of remodels and bad ways. This was horrible. The first floor that led to the elevators and all of the rooms showed exposed ceiling tiles, a latter that... More

We stopped on our way in Charleston, WV for the night... Note to self: never book a hotel in Charleston, WV. We stayed in a supposed Holiday Inn Express that was a complete dump from the 70's. Hotwire tricked me into thinking that I was getting this great deal (supposed 90% recommended it), but we walked in to a bare... More

We stayed here on a long trip from the midwest, got in after 16 hours on the road. About 11pm. The place was FULL of teenagers running wild through the halls and up and down the elevators. Very bad. Turns out the Civic Center - across the street -had some volleyball tournament that weekend. Warning to travelers: if you stay... More

Like others, I travel a fair bit and often stay at hotels in the Intercontinental chain. Holiday Inn Express is a solid choice and exists in many small markets. This is a fine hotel. It is a bit noisy (as it is adjacent to the Civic Center) and it is a bit more tired than many of these hotels, which... More

Ok, I travel a lot and stay with Holiday Inn quite often and I can say this is one of the most uncomfortable Holiday Inn's I have stayed in. Noise from outside the window from parking lot was terrible, pillows are wore out and the bed was absolutely painful as I could feel the inner springs poking through the sheets,... More

This is an older hotel that was obviously converted to an HI Express from another chain, and therefore it doesn't match up to what I normally expect from this brand. Location is convenient but rooms on the west side (even numbers) are very close to the road and the traffic noise is surprisingly loud throughout the night. The hotel is... More

We were fortunate to stay in this property while attending and international conference in the civic center. We were right across the street and could get to our meetings in minutes and stayed relatively dry making the transit on rainy days. Charleston seems to be a city that has a lot of activities going on. On the day of our... More

My husband, daughter and I have stayed at this location five times. The check-in staff are friendly and helpful, and do their best to honor all requests. The lobby and breakfast rooms have been updated, and have most of the rooms. All of the rooms we have stayed have been thoroughly cleaned. A couple of the mattresses are due for... More

On Priceline we were able to stay at the Holiday Inn Express.We of course never having been there, had no idea what to expect. We were most pleasantly surprised. It seemed quite upscale for a Holiday Inn Express. Everything looked inviting, pleasant, very clean and new. The hotel staff went out of their way to be pleasant and helpful. The... More