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Red Roof Inn Charleston - Kanawha City

2.0 of 5
6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Hotel amenities
Red Roof Inn Charleston - Kanawha City
Ranked #7 of 23 hotels in Charleston
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136 reviews from our community

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Traveller rating
    43
    47
    22
    16
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Date Rating
Denver, Colorado, United States
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 19 May 2013 NEW

I stayed here in Oct 12, and gave them my return business. The list of maintenance items is long: Face plate on bathroom switch tighten, towel bar tighten, clean gold (shampoo?) stuff off shower walls, clean tooth paste of counter and door frame, take old water bottle out of frig, replace the (already unplugged) humming clock radio, clean dust off... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

This hotel is so very nice. The rooms are so fresh, clean and comfortable. This place has just been renovated, and they did a FANTASTIC JOB. From the minute I entered the lobby the two front desk clerks Sherry and Connie were so pleasant and friendly. The location is great, I love the fact that there are several dining options... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013

Had not stayed in a Red Roof in years for good reason. After reading reviews decided to take a chance. Glad we did! This hotel was recently remodled and is 100% non-smoking. Room was very clean and nice fresh new modern design. Had our dog and no charge for him to stay with us. Staff was very friendly. Pleasant, positive... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
14 May 2013

Thanks for giving Red Roof Inn another chance. I'm glad you enjoyed your stay. We do enjoy having our pet friends here as well. Please stop back in when you travel through Charleston. More

Charleston, WV
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

Back in December 2012 12/19 - 12/21 I stayed at Red Roof 059 Kanawha Charleston, Wv. Always a clean room and great staff. Well after leaving and going about a hour away I noticed my hat was missing. Not just a ball hat but a Christmas ball hat from the tree farm my family gets are tree from every year.... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
14 May 2013

Thank you for staying with us during your holiday travels. I'm so glad Carol was able to find your hat and it made it back safe with you. We appreciate you sharing your experience with us and I'm glad my staff and I are able to help you out. We pride ourselves on our superior customer service and want you... More

Winston Salem, North Carolina
1 review
4 of 5 stars Reviewed 7 May 2013

I had reservations with a hotel nearby, but they no longer accepted dogs. Tired and frustrated, I called the Red Roof right next door and Connie was able to calm me down! She was so friendly and went above and beyond to accomodate my needs with my dog. Would stay here again!

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
14 May 2013

Thank you for choosing to stay with us. We love our pet guest, as well as our human guest. I'm so glad Connie was able to help. I hope you bring your dog back to visit with us again sometime. More

Ypsilanti, Michigan, United States
1 review
5 of 5 stars Reviewed 30 April 2013

Service was awesome. Had air condition making alot of noise and Brain who was doing service had already clocked out and stayed and put a new air unit in. Connie who check us in was very friendly. We will always go back to this location. This is the second time we have stayed there!.

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
3 May 2013

Thank you for taking the time to tell us about your experience. We appreciate your business and would like to apologize for your Air Conditioner not working properly. I'm glad Brian and Connie could be of assistance. We do appreciate you giving us the opportunity to serve you during your trip to Charleston. I hope to see you during a... More

1 review
5 of 5 stars Reviewed 26 April 2013 via mobile

Service was stupendous...had the chance to chat it up with the front desk employee,I belive the young man's name was Yates. He made us feel at ease with the area and it was a joy to see an employee like him so educated,worldly and friendly. If.you ever see this Yates thanks again for carrying our luggage!! Real.stand up guy!!

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
29 April 2013

Thank you for taking the time to tell us about your experience, and the hospitality Yates showed during your stay. We appreciate your business and hope to see you the next time you travel through Charleston. More

Florida City, Florida
1 review
4 of 5 stars Reviewed 22 April 2013

I travel constantly and am in and out of hotels. I just recently started staying at Red Roof Inn's again and I happy to say I am very pleased. Such great renovations have been done and great people. Connie made sure to check me in quickly and even helped signing me up with the rewards program. Connie you're such a... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
25 April 2013

Thank you for taking the time to write the great comments about our Inn and Connie. She is a great asset to our company. We appreciate your business and look forward to seeing you on a return trip to Charleston More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 April 2013 via mobile

My boyfriend works a job where he spends a lot of time staying in various hotels and for him to prompt me to write this review there is a definate problem. During his stay in March of 2013 the maid that works there stole a silver dollar he had. This item is special to him as it belonged to his... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
30 April 2013

I wanted to apologize for the unpleasant experience you had during your stay with us in Charleston. I want you to know I take our guests concerns seriously and I have address the issues you had during your stay. I would be glad to address your issue with the credit card hold of your boyfriends if he would allow me... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 April 2013 via mobile

I was VERY impressed with this Red Roof. I have stayed in a lot of Red Roof Inns because they let my doggy Diesel stay for free, and this month they actually gave me 15% off for traveling with him!!! The staff at this inn was incredible. Connie checked us in and let us know she was there to assist.... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review
25 April 2013

Thanks for taking the time to let us know about your stay. I hope the next time you are in Charleston is for better circumstances. I appreciate the kind words about Connie. She is a great asset to our property and we appreciate everything she does. I hope to see you the next time you travel back to Charleston. More

 
 
 
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Additional Information about Red Roof Inn Charleston - Kanawha City

Also Known As:
Red Roof Inn Charleston - Kanawha City Hotel
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Red Roof Inn Charleston
Charleston Red Roof Inn
Address: 6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Region: United States > West Virginia > Charleston
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Charleston
#2 Business Hotels in Charleston
#8 Family Hotels in Charleston
Price Range: $
Hotel Class:2 star (2*)
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