I stay here for work and the staff is the best. They go above and beyond in all they are asked to do. I had a dirty air filter in my air conditioner and called the front desk. Within minutes Albert shows up explaining the maintenance man went home for the day that he would do it. He took the...
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I stayed at the Clarion Hotel in Fairmont WV for 3 days and was pleasantly surprised by the service I received! My room was kept very clean and a nice young lady named Breanna was very helpful and courteous. Thanks for the great experience!!
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This is my second stay at Clarion Fairmont. I'm temporarily disabled due to an injury and Albert was extremely helpful by getting my belongings to my room. Although it's an older hotel, it's clean and comfortable with a good restaurant.
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Thank you for the positive comments you posted about the hotel and one of our associates. Our guest's satisfaction is each associates top priority and it shows with the service we deliver. Albert is a dedicated employee who will go to great lengths to ensure each guest's satisfaction.
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I was in town for a three week stay and was treated with the most respect and comfort that could be made available. Robin, Ronnie and Amy were great... Its nice to have people who work and also have a great since of humor. I wil lbe back in April for vacation and will definatly be staying here.
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Although the Clarion is an older property, I think that you will find that the Staff there goes beyond that of other places to make your stay enjoyable; and this should help you decide to stay there. Special Credit should be given to Ronnie and Carmen at the Front Desk for their efforts and also to Amy who is the...
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I have been staying at the Clarion for 2 1/2 months now and I have had the best service yet. I have been living out of hotels for years now (because of business) and usually try to fine an apartment or house to stay in for the long projects. But not this time, Everything from the front desk to the...
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The Hotel and Staff are super in everyway possible.
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My wife and I were passing through the area and had to stop due to a snow storm. We were very satisfied with our overnight stay. We were happy to get a good nights sleep and not have to worry about driving on the bad roads. The beds were clean and comfortable and the food was great too. The staff...
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I read some of the reviews about this property out of despiration. We recently dropped our son off at Morgantown (WVU) to start college. College move-in always hectic. Rooms fill fast and we were caught off guard with the limited space. Nevertheless - this property was available. Its dated, it smells like smoke when you walk in. But is WAS...
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I wanted to respond to your comments in regards to your stay with us in August. The management and staff take your comments very seriously and want to assure you, we are continuously making improvements to the hotel as well as the services and amenities we have to offer. Our staff does pride themselves with the service and cleanliness of...
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Stayed here for one night as a place to crash after a long day of driving. It was the only hotel in the area with vacancies, and I can see why. It isn't very welcoming when you walk down the hallway to the rooms, as it reeks of cigarette smoke, the carpets and walls are filthy, and the doors to...
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