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Quality Inn New River

2.5 of 5
103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
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Quality Inn New River
Ranked #1 of 1 hotels in Fayetteville
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42 reviews from our community

    Trip type
Traveller rating
    5
    13
    15
    7
    2
Date Rating
Spring Hill, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 10 May 2013

Terrible Rainy night, April 28, 2013. Been driving north from Spring Hill Fl. For 14 hours when we decided to pull into this Quality Inn for the night. BIG MISTAKE! We were exhausted, otherwise we wouldn't have stayed, the room was beyond decrepit, FILTHY sink and counter, mouldy shower stall, curtains frayed and barely attached to the rod, more boot... More

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richard m, Owner at Quality Inn New River, responded to this review
13 May 2013

We certainly apologize for any guests' inconvenient or unsatisfactory stay. We would have loved to have seen the problems encountered during the guests stay and had an opportunity to correct them. We certainly stand by Choice Hotels 100 % satisfaction guarantee policy. We strive to make each and every guests stay an enjoyable one and when we don't meet guest... More

BRAMPTON
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 28 April 2013

I have stayed here many times over the years, as it is just past the half way point on our way to Myrtle Beach. The service is good, staff friendly. The rooms have been upgraded which was a bonus. Rooms were clean, bathroom sink needed replacement as it was rusty around the drain. Good value for the money.

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Fresno, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 November 2012

The service at this hotel was fantastic: everyone was super nice and I've never had a hotel welcome me by having my name written on a dry erase board and handing me a goodie bag with bottled water and granola bars at check in. I felt quite welcome. The location is also great, close to the highway, the bridge, all... More

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Rockville, MD
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 8 November 2012

I was looking for hotels in the area for Bridge day with one main criteria of proximity to the bridge since it was our first time for Bridge day and didn't know what to expect. I first booked at the Comfort Inn in Oak Hill since no rooms were available at this Quality Inn when I was looking. I kept... More

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See 3 more reviews by Aurora03 for Fayetteville
Pittsburgh
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 22 October 2012

We stayed here for 2 nights this past weekend, and purchased the Bridge Day Weekend package. The staff at the front desk was very helpful and friendly when we checked in. They explained to us what our package included. The manager's name is Denise, and she welcomed us to her hotel. We had requested a room on the 2nd floor... More

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richard m, General Manager at Quality Inn New River, responded to this review
23 October 2012

Thank you for your comments ! We're glad you had a memorable Bridge Day ! We are working hard to make next years Bridge Day package the best ever ! We are trying to incorporate a trip to the bottom of the gorge in the package to give a different view and perspective. We are constantly trying to improve room... More

TX
Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 7 October 2012

We stayed at this Quality Inn while on vacation. The problems far out weigh the positive aspects of the experience. The desk personnel were friendly and helpful which is a good thing considering the problems! To start with there was no stopper in the bath-tub; how could housekeeping overlook this??? The maintenance man brought one when his shift started---that was... More

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richard m, General Manager at Quality Inn New River, responded to this review
23 October 2012

We apologize for the problems you encountered we have taken steps to remodel the room (201) that you occupied. No excuses given we missed the bedding and maintenance service in september . We will take the necessary steps to ensure services are not missed in the future. More

Beavercreek, Ohio, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 September 2012

Stayed here with my wife and son for 2 nights this past August while in town for a wedding. It is obviously an older motel but you can also tell that the owners are putting some money back into it and actually care about providing a good experience to their guests. The pool has been resurfaced and is a nice... More

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NC
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 11 August 2012

The location of this hotel is great. It is near the New River Bridge and also minutes from fast food restaurants, Lowes, Walmart, Dollar Tree, etc. It is right off 19 and we stayed on the inside corridor and did not hear the traffic at all. There is a gas station and Dairy Queen right beside of hotel. Kids enjoyed... More

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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 26 July 2012 via mobile

If you travel route 19 through West Virginia frequently, you may or may not be aware of the mystique in the towns of Beckley, Summersville and Fayetteville, as well as the other towns. There are secret haunts and adventures along route 19 that few tourists/passer-bys are privileged to know. One of those spots is this hotel. Although it is, in... More

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Chicago burbs
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 46 cities Reviews in 46 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 22 July 2012

It's an older motel that provides decent service forn the type of facility it is. The first night there was a power outage to the air conditioners in our wing. They manage to get it going halfway through the night which save dus from leaving. The room was clean and the only annoyance was our shower/tub bottom creked loudly when... More

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Additional Information about Quality Inn New River

Also Known As:
Quality Inn New River Hotel
Quality Inn New River Hotel Fayetteville
Quality Inn Fayetteville
Fayetteville Quality Inn
Address: 103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
Region: United States > West Virginia > Fayetteville
Amenities:
Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Fayetteville
Price Range: $
Hotel Class:2.5 star (2.5*)
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Quality Inn New River
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