I only wish there was a "zero" rating but even that would be too high a rating for this motel. They love to smile at you while they take your money for sub-standard facilities. We had a whirlpool suite with a whirlpool that kept spitting out chunks of hair the size of a quarter and their only response was "I'll... More

I find the Plaza hotel a nice blend of professional modern services and traditional hospitatlity. The front desk crew is top notch, always helpful, and super responsive 24 hours a day. The business center handles anything I need, which is invaluable when I am under tight deadlines. The updated facilities have a freshness without losing their charm. The multiple pools... More

I spent the night at the Plaza Hotel in Eau Claire for a business convention. The outside of this hotel is underwhelming, and it isn't in the new area of town. Frankly, I was not expecting much out of any hotel that called itself "The Plaza" and wasn't the one in NYC. However, once I stepped through the doors, I... More

The room was filthy dirty and smelled like 10 year old cigar smoke. I purchased air freshner, renuzit and comet with bleach so I could stand the smell in the room and so I could take a shower. The elevator floors had the same dirt on them at day four as they did on day 1, and in one elevator... More

Please don't be fooled by any pictures that give the illusion that this property has EVER been renovated. For $100 a night, you would think this would be a fairly classy place. WRONG! It is a run down hotel. The window in our room looked out into the hotel. We had to plug in the cable to our TV. Our... More

I was somewhat disappointed with the amount of disorganization there seemed to be that night. Overall, yes it was a good reception, but I feel as though I was painted a better picture of the reception, than what actually happened. There seemed to be some miscommunication as to when the dinner was to have been served. One of the servers... More

My family and I had stayed at this hotel and ever since then it has been a nightmare. First they never charged my card for the room, and when I call them to tell them they have over charged me twice. I have callled them six times since my stay and they have yet to fix the charges. Juston the... More

The Plaza is simply the best hotel in town. Service was excellent. The people were very friendly. Staff kept our room sparkling. It was a wonderful night. More

I have had several bus groups stay at the Plaza Hotel and the accommodations are an excellent value for the price. The rooms are very spacious, comfortable & clean and the central location of the lobby & breakfast area is very convenient. The staff always goes above and beyond to assure that everyone's needs/requests are met. I have also used... More