My wife and I stayed at teh Holiday Inn Riverwalk thsi past weekend. The hotel is an older building, but is kept in very good shape. The front desk clerk was friendly and professional. We stayed for the Sunday Brunch and found it to be exceptional, particularly for the price. Again, the staff from the servers to the young man...
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We recently held our company's year end banquet at the Holiday Inn Neenah - it went great! The sales and catering manager did a great job helping us in the week's leading up to the event to ensure we covered all of the details. The evening of the event, I was greeted by staff upon arrival to setup. The room...
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Dear Jessica,
We live to make great events guests love—from pre-planning , to hosting, to post party follow-up—every detail is exceedingly important. Thank you for sharing so many positive details and for choosing the Holiday Inn Neenah Riverwalk. We value your loyalty and look forward to being a part of your next special event.
Best Regards,
Vince
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Stayed one night here after a Green Bay Packer game. Not too far from Green Bay (about a half hour). The hotel was clean & comfortable.
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Dear anchorman2600,
Thank you for rating our hotel so highly—we agree that our location is within easy driving distance of Green Bay. Additionally, guests have enjoyed our location in proximity to Appleton (9 miles away—home to the Performing Arts Center, Fox River Mall, and the Outagamie Regional Airport), Oshkosh (about 12 miles away—home to the University of Oshkosh, EAA the...
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Looks "okay" on outside. Was much better inside. Lobby spacious, lovely front desk staff. Pool area and spa nicest we've seen in awhile at a hotel. Restaurant/bar worth going to. Food was surprisingly good. Location was better than we expected and not far at all off highway once we figured it out. Were easily able to tour about in Appleton,...
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Dear AKT1977,
Thank you for sharing several highlights of the Holiday Inn Neenah Riverwalk. Our quiet, centralized location, genuine service, well constructed 24-hour pool /fitness center, and quality in-house restaurant, bar, & room service are amenities difficult to find anywhere else in the Fox Cities. I agree that our box-shaped brick exterior is not the most interesting or accurate “cover”...
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This hotel feels like it hasn't been upgraded since the early 1980's at best. It is OLD looking through and through (and not in a quaint way). The only thing modern in my room was the flat screen LG TV (which does not feature in-room entertainment, checkout, or ANYTHING). The mattress on the bed is FIRM (as in sleeping on...
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Dear Tom F,
We appreciate your candid feedback and thank you for helping us continue to make a great hotel, guests love. Since you did not receive value in proportion to the money you paid, please feel confident and comfortable contacting me via business phone (920.725.8441) or business email (vdaugharty@hineenah.com). Like you, we believe in treating people fairly.
Best Regards,...
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The shining star here is the great staff: everyone is there to make your stay better, from the desk clerk that checks you in till you check back out again. We were a bit tardy in getting down to the restaurant to get some breakfast, they were about to close, but the clerk at the front desk called and asked...
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Dear Mudpuppy78,
We sincerely thank you for recognizing our care, concern, and commitment to our guests. Every time we receive a new review we discuss it with all members of our team. Even the smallest details mean so much to us. We will continue making improvements in anticipation of your family’s return.
Kind Regards,
Vince
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I recently had my wedding reception at the Holiday Inn Neenah Riverwalk. It was an AMAZING experience! Dawn and the staff went above and beyond their normal duties. Our parents were so impressed by the service we were given from the minute we signed our contract to the actual day of the reception. The staff set everything up exactly how...
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Hello Lindsay,
Thank you for recognizing the efforts of our team; more importantly, thank you for allowing us to be a small part of such a sacred and momentous day. On behalf of Dawn and all the staff at the Holiday Inn Neenah Riverwalk we wish you, your spouse and your family all the best in this new, unwritten chapter...
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We stayed for two nights for a Packers game. The check in was quick and the front desk staff was very accommodating and friendly, as was all the staff. We needed a fridge in my room and they made sure we had one. The room was very clean and the beds were very comfortable. Nice new large screen lcd tv...
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Hello michaejg,
Thank you for the positive endorsement and for staying with us in Neenah--we are delighted to read that our downtown location provided you with a variety of dining within easy walking distance (Chinese, Thai, Mexican, & Italian Cuisine, Steaks & Seafood, wine bars and coffee shops).
Since we are only about 35 to 40 minutes from the Green...
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This is a great hotel with a great staff and hotel. It is very clean and the rooms are very nice. The lobby is like a living room. This was a great stay!
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Dear algebra22,
Thank you! Like you, we value clean rooms and great service--please visit again soon!
Best Regards,
Vince
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I stayed for a quick overnight on business recently at this hotel. They accepted my "state rate" reservation (I had all the proper paperwork) with no problems, and the front desk staff was friendly and professional. Check-in was a little slow, as there were several guests in a wedding party in line in front of me, but that was just...
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Dear terminaldegree07,
Thank you for your state government visit—we are striving to make our hotel a great place for government travelers just like you. Please accept my apologies for the slow down at the front desk—that is not our typical level of service at check-in. Also, we have fixed the “rattling” refrigerator in room 604 so this does not inconvenience...
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