First, I called and talked to the General Manager Ann after our stay just to inform her that most families from our football team got very ill after staying here. She told me it wasn't from there hotel. Then I talked to her about a incident that happened and she was rude and told me it was my fault. First... More

Service at the hotel was excellent. Room was nice; we stayed in a suite and it had a small kitchen area with a refrigerator, coffeemaker and a sink, a sitting area, and a whirlpool bath. It was very roomy. The bed was reasonably comfortable and a rollaway for our daughter was included. The pool was very nice, particularly for younger... More

Overall it is a nice hotel. Staff was very helpful in giving us information on places to eat. The pool and hot tub area was nice and clean. The room was very clean. Beds were just a little on the hard side. Hallway was well lit. Card keys didn't always activate the side doors as it took several times before... More

The Riverview is a good basic motel - no frills but the rooms were large and comfortable. The motel was quiet and the staff pleasant. There was no breakfast so that was a little inconvenient but there was a market and fast food nearby. The king bed was comfortable and the room was clean.

This hotel have excellent customer service, the rooms were clean well organized. Free WiFi and it's fast. The swimming pool is very inviting. I was there on business and people in the town were very friendly. They have great food in the town as well. I would recommend stay there when in town.

We stayed here on the way from Chicago to the UP. We were given a room in the newer building, pictured on inn's website, which is in front of the original building. The hotel was fully booked and the pool area was busy, but everyone looked pleased with it (we took a pass). The website mentioned free breakfast, but when... More

We have stayed at this hotel several times over the years but the first time since the name change. I have no complaints about this hotel. The hotel is clean, rooms are standard size, wi-fi worked very well, nice pool/hot tub area, friendly staff and continental breakfast with all the standard fare. I was a little leary looking at the... More

Reserved a king bed non-smoking, got a queen double non-smoking. No offer of discount, upgrade, or anything. Had comfirmed reservation for almost 2 months, since it was a Saturday night, was given a card with the manager's number to call on Monday. She said, sorry, but you did have a room.

Clean, modern, well kept motel at a reasonable rate but the low flow features in the bathroom were absurd. Took 2 or 3 flushes to clear a toilet. Not enough water out of the shower to rinse the soap off properly. Front desk said it was part of new, green initiative in the hotel renovation. Ocono is not in any... More