This was my first stay at this property and I found it to be lovely. Check in was a breeze. We had requested ocean front rooms and that is exactly what we got! The view was unbelievable. Our every request was honoured. While the rooms could be updated a bit, I will absolutely stay here again! There is no wireless... More

I love Hilo and I love this hotel. It is a quiet, peaceful, place in a lovely town. The staff is wonderful and I have chosen to stay here four times after the first visit. So five visits in all. Eco policy regarding linens.. Yeah! Located close to Volcano National Park, the observatories atop Mauna Kea, the Onizuka space center,... More

return trip to Hilo Hawaiian Hotel - this hotel is in a great location - beautiful views of Hilo Bay. It's a shame they don't put some money into the hotel and update it !! (They have added small flat screen TV's in the room - that was a nice find). Staff not overly friendly - average at best. It's... More

This property is among the banyan trees and is fine for the budget traveller. It is a bit run down, with older furniture and fixtures. However it was clean. One problem was that I had to work on the computer and the wired connection was sitting on the dresser and was difficult to use. wireless service even with an aircard... More

I was a bit confused as to why there is not better places to stay in Hilo. So for what there is to offer this is probably the best in town. We had an ocean view room on the 6th floor. It was a bit odd that of our 3 nights there they only came to clean and give fresh... More

Nice location next to park and ocean, we had a nice room with ocean and mountain views it was a corner unit on a upper floor, was very quiet and slept like a baby, no hair dryer in room which I would have liked they probably had them at front desk though. Rooms are a little old fashion but clean,... More

I booked this hotel through Hotwire, and when I arrived I realized I had stayed here before, quite a few years ago. The check-in lady was very friendly, and the room on the tree side of the hotel was very nice. I slept with my balcony door open, so I didn't need the AC. The only drawback was that there... More

5 minutes from airport, 10 from shopping but what is most important less than an hour from Hawaii Volcanoes National park. Skip the food as there are better choices close by. Clean and quiet...could use an update but overall a good value. More

I'm taking this opportunity to thank the friendly staff at the Hilo Hawaiian for finding the new black silk sweater I left in our room when we checked out. I didn't realize it was missing until we were at the Kilauea Lodge, but a call to the Housekeeping manager turned up the sweater and we were able to pick it... More