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Hilton Waikoloa Village

4.0 of 5
69-425 Waikoloa Beach Drive, Kohala Coast, Waikoloa, Island of Hawaii, HI 96738
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Hilton Waikoloa Village
Ranked #2 of 5 hotels in Waikoloa
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2,699 reviews from our community

Traveller rating
    1,049
    959
    375
    209
    107
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Families
931
 
Couples
974
 
Solo
26
 
Business
205
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Diego, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

Overpriced and they charge for EVERY LITTLE THING. But it's a nice hotel. I had to wear ear plugs because of the damn birds at 3am daily. Don't eat at the hotel food is overpriced and below average. Go to the grocery stores nearby or to sushi sansei or Roy's, in the shopping center nearby. sushi sansei is one of... More

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San Diego
Top Contributor
147 reviews 147 reviews
65 hotel reviews
Reviews in 63 cities Reviews in 63 cities
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Honestly folks, you will not find a better resort for the complete vacation experience. This property is huge and offers something for everyone. The Lagoon is great for safe snorkel experience for adults and kids. So many pools, amazing spa, lots of restaurant options, views at every turn, monorail and boat to get you around, hammocks, gardens, this list goes... More

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See 4 more reviews by DMR for Waikoloa
Melbourne, Australia
Top Contributor
72 reviews 72 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

The Hilton Waikoloa is a genuinely beautiful resort. The grounds feature wonderful gardens; superb landscaping; really well d one walkways and breezeways including the exceptional grand colonade. There are plenty of restaurants catering for a wide variety of tastes and budgets. nWe particularly enjoyed the Mexican-themed cantina and the Chinese restaurant ( at which we had dinner overlooking the lagoon... More

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See 3 more reviews by GWGGWG for Waikoloa
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013 NEW

What a wonderful hotel! This was our second visit in 7 years and we enjoyed it even more the second time around. The grounds are enormous and meticulously manicured, but in a good way! We had so much fun just strolling back and forth across the property, looking at all of the wonderful artifacts, statues, lawns, birds, ocean, cats (:-).... More

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Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 13 May 2013 NEW

We were staying on a reward and got there around 3PM. Our room was not ready and we were upgraded and given vouchers for breakfasts for our stay. Everyone on the property was just incredibly nice and very helpful. This one was gratis but we will be back for sure.

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Anchorage, Alaska
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

We stayed 1 night at the beginning of our first visit to the Big Island. I would really recommend 2 nights minimum. The grounds are so beautiful and vast - so much to do! We stayed in the Palace Tower, which was comfortable and okay, but nothing super luxurious - but you don't really want to spend a lot of... More

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Milton, Washington
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

This was our second 6 night stay in two years. Last time we stayed in the Ocean tower (Ocean View) and this time we opted for the Lagoon tower with "partial ocean view". The room was very nice and actually had a wonderful view of the ocean. I must admit, we do prefer the Lagoon Tower location and amenities. It... More

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See 7 more reviews by LotsATravels for Waikoloa
A TripAdvisor Member
5 of 5 stars Reviewed 12 May 2013 NEW

From great restaurants to fantastic pools to seeing the dolphins plan it was a fantastic experience. The grounds are immaculate and so beautiful. It is a huge resort and the use of the tram and/or boats are needed to get around which can be a bit cumbersome at times but they are frequent enough to be only a very minor... More

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Review collected in partnership with Hilton Hotels & Resorts

Washington, United States
1 review
1 of 5 stars Reviewed 12 May 2013 NEW

The trouble starts at the hotel's Web site, where misrepresents its coastal location and water facilities. The front desk personnel are incompetent and Hilton Honors VIPs do not get any recognition and any complaints are treated with contempt or ignorance. Typical response: "There is nothing we can do about it." Expect price gouging, even for Hawaii standards. There are many... More

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Review collected in partnership with Hilton Hotels & Resorts

Baton Rouge, Louisiana
2 reviews
2 of 5 stars Reviewed 11 May 2013

Beautiful site but trains are reliable. While there one day only one train was running. When we asked various employees why only one was running we received many different answers. Internal communication to those on the front line seems poor. Trains do not run on schedule and lack of service during the first hour of breakfast was very inconvenient. Beware... More

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HiltonWaikoloa, General Manager at Hilton Waikoloa Village, responded to this review
14 May 2013

Thank you for your feedback regarding the tram service and experience at Big Island Breakfast. We regret we were not able to provide you with the vacation and dining experience you expected. We have a Quality Team here at Hilton Waikoloa Village with representative from all of our departments, including tram transportation and food & beverage. They meet every week... More

 
 
Hilton Waikoloa Village
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Hotel Summarization (Beta)

What travellers say

  • Ocean tower(146)
  • Breakfast buffet(45)
  • Dolphin quest(36)
  • Very nice(35)
  • Golf course(34)
  • Parking lot(30)
  • Sea turtle(24)
  • Water slide(21)
  • Great Place(19)
  • Mauna kea(16)

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Kohala Coast, Waikoloa, Island of Hawaii, HI 96738
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Waikoloa
#1 Onsen Hotels in Waikoloa
#1 On the Beach Hotels in Waikoloa
#2 Family Hotels in Waikoloa
#2 Romantic Hotels in Waikoloa
#2 Top resorts Hotels in Waikoloa
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hilton Waikoloa Village is located within the Waikoloa Beach Resort area on the sunny Kohala Coast on Hawaii's Big Island - just 18 miles from the Kona International Airport. It is a unique 62 acre oceanfront resort with trams and canal boats transporting you throughout the resort. Enjoy a serene snorkeling lagoon, interactive dolphin encounters, spectacular pools with waterslides, the Kohala Spa, exciting shopping and dining, and golf at one of two championship golf courses. ... more   less 
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Hotel
Hilton Hotel Waikoloa
Hilton Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hawaii

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