I can't say enough about this hotel. We've stayed on Maui in a number of places, and this is our favourite. The grounds, the staff, the beach, the view, the location - all are wonderful. It's true that the pool is a little chilly. And the only time I would recommend eating in their restaurant is for breakfast. But their... More

The Sheraton Maui was in a great location. It was an older hotel, but had recently been refurbished. We had to beg for a true ocean view room but we could see the whales from our balcony once we relocated. The spa was also wonderful and very in tune with bringing the outside in. A very relaxing atmosphere. We were... More

The Sheraton on Kaanapali Beach is the perfect location. The beach is beautiful and you can walk to Whaler's Village where a variety of shops and restaurants are easy to find. We registered for an ocean view room, but we were upgraded to a deluxe ocean view room at no cost. We stayed in building 2 on the 4th floor.... More

We've stayed here three times now--the location on Black Rock in Kaanapali is great. Access to beaches is exceptional and you can snorkel Black Rock and even find Sea Turtles feeding. Nice pool (but very cold) and bar along the beach. The hotel seems to be in cost savings mode--the service was good when present but too often the staff... More

The Sheraton is on Kaanapali Beach which is hard to beat. It is near golf courses, It is within walking distance of the fancier hotels, shopping and restaurants. There is a walkway which runs parallel to the beach that makes it easy to get to those places. The town of Lahaina is nearby which offers more restaurants and shopping. I... More

We recently stayed at the Sheraton Maui for 8 nights. We stayed in Building 2, with an ocean-view room on the 5th floor. We were offered an upgrade at check-in, first for a ridiculous $100+/night (we were already paying almost $250/night!). When we declined, the price came down to $35/night for the ocean-view in Bldg 2. We were glad we... More

This hotel was beautiful. Right off the beach, nice pool area and gorgeous grounds. I really wish the staff had been up to the same standards. Of the six days that we were there, our trash was never taken out, our sheets were not changed and our room was not vacuumed. The cleaning staff basically came in and pulled the... More

Having stayed at the other end of the Island at $ Seasons etc I did not know what to expect at a Sheraton. I was pleasantly surprised. Great location and near the main town of Lahaina which is a must visit for shopping, food and hanging out with the locals. Hotel rooms are spacious and have everything you need, good... More

This is the second time we've stayed at the Sheraton Maui and we can't wait to stay again. The rooms are beautiful and very clean. The staff is very polite and quick to help you with anything. Our favorite part about this hotel is the beach and the pool area. Snorkeling is wonderful here too. We tried the teppanyaki restaurant... More