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Palace Hotel

4.0 of 5
2 New Montgomery Street, San Francisco, CA 94105 (South Beach)
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Palace Hotel
Ranked #44 of 235 hotels in San Francisco
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1,224 reviews from our community

Traveller rating
    500
    426
    172
    77
    49
See reviews for
Families
199
 
Couples
331
 
Solo
111
 
Business
399
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Saint Paul, Minnesota
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

From the moment we arrived, we were greeted warmly and taken care of. Paul, the doorman, was very helpful and went out of his way to make suggestions for things to do and see. It turns out, we needed him more than we ever thought we would. I experienced a back spasm that first night and ended up sleeping on... More

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Miami, Florida
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

My family and I stayed here for one night on a driving trip down the California coast. The hotels is a grand dame in the city where you have many hotel choices. The lobby has the wow factor as soon as enter. Check in process was quick and the room we got was quite spacious for an older hotel. Very... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Stayed here for work and thought the staff was friendly and flexible. I checked in early; front desk agreed to change my room (first one smelled like a hospital). Rooms have high ceilings and a big window. Nothing hugely special but nice. Great gym (and a good-sized pool). You can walk to so much from this location. I enjoyed staying... More

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See 5 more reviews by BarbKnowles for San Francisco
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I stayed at the Palace Hotel for 2 nights, while in town for business. It is located in the Financial District and close to just about everything. We took a morning walk to Union Square, Chinatown & North Beach (for breakfast) We walked to dinner also. The BART station is right outside the hotel, we jumped on & headed to... More

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Having stayed in many good to great hotels in San Francisco over the years, we were surprised to find that one of the best ones in town is not overpriced like its peers. We had both a deluxe room, and then a large suite at the Palace at prices well below what we have come to expect in SF. Both... More

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See 2 more reviews by RNPSHP for San Francisco
NYC
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

I recently stayed at the Palace Hotel for 5 nights while in town on business and it exceeded my expectations on service, which compensated for any reservations someone would have on parts of the hotel feeling slightly "tired". The hotel is a must stay for anyone who appreciates old world charm. My room was very clean and tidy, despite that... More

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Seattle
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

Public spaces at this hotel are gorgeous. Rooms definitely have the old period charm, but could use an update. The hotel itself is conveniently located right between Union Square and the Embarcadero/Market. close to great shopping and restaurants. Altogether The Palace was a pleasant experience.

Was this review helpful? Yes 1
Nuneaton, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

This is an excellent hotel full of period charm and beds to die for. The bedding was excellent which is what you want after a long flight. Check in even on a Saturday was very efficient. I would recommend the Garden Court for a breakfast and if you know you are going to be there on a Sunday then pre... More

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New York City, New York
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 May 2013

Ten foot ceilings, solid wood doors, brass fixtures and of course the signature beds make you feel like you're in a storied mansion, back in time. Once you get past the wrought iron doors and the marble interior, the timeless Garden Court is still the Palace Hotel's center piece as it's been for over a century. The pleasant surprise this... More

Was this review helpful? Yes 1
PalaceHotelSF, Guest Relations Manager at Palace Hotel, responded to this review
13 May 2013

Thank you very much for your wonderful review and generous compliments of our historic hotel. While we pride ourselves on being a timeless San Francisco landmark, we want to balance our history with modernity and innovation with experiences such as the BAYFashion Media runway presentation you witnessed. We hope you had a chance to enjoy the show, which was indeed... More

Redding, CA
Top Contributor
72 reviews 72 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 7 May 2013

The Hotel depicts that old San Francisco charm. Very ornate. Courteous and pleasant staff. Very accommodating staff. The room was very spacious and clean. I did have an issue with the over stuffed feather pillows the first night. The following day I requested a thinner, foam rubber pillow and that helped considerably. We were only there for two nights for... More

Was this review helpful? Yes 1
 
 
Palace Hotel
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Hotel Summarization (Beta)

What travellers say

  • Union square(40)
  • High ceilings(25)
  • Room service(25)
  • Great location(21)
  • Market street(20)
  • Very nice(15)
  • Bart station(14)
  • Pied Piper bar(9)
  • Financial district(8)
  • Luxury Collection(5)

Additional Information about Palace Hotel

Address: 2 New Montgomery Street, San Francisco, CA 94105
Phone Number:
Region: United States > California > San Francisco > South Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotels in San Francisco
#29 Romantic Hotels in San Francisco
#33 Family Hotels in San Francisco
#33 Business Hotels in San Francisco
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Palace Hotel is a Luxury Collection Hotel in San Francisco near Chinatown, Union Square, Financial District, and Moscone Convention Center. We have elegant accommodations and opulent meeting space ... more   less 
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Also Known As:
Palace Hotel San Francisco
Palace San Francisco

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Palace Hotel
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