My boyfriend and I traveled to CA for his birthday. In my future trips to the San Francisco area I will not stay anywhere else. The service at this hotel is unlike anything I have ever experienced. We arrived at the hotel 4 hours early and they let us check in. They also upgraded our room from a one to... more

My dad just turned 70 so all the kids flew in to spend a long weekend in San Fran together. I think my mom picked the place and she said it was supposed to be pretty neat.... Holy Mother of Understatements! Its in ghirardelli square with all the other shops, wine bars, and resturants, and only a few blocks from... more

Spent 8 nights here with my family over the Christmas holiday. The time passed much too quickly - we all would have loved to have stayed longer. This is the perfect hotel for family groups and friends to be together. We experienced outstanding levels of service during our stay - from Front desk to housekeeping staff - everyone seemed willing... more

I had to travel to San Francisco for business on short notice. All hotels were sold out due to a citywide event. I usually stay at the Fairmont San Francisco, so thought I would try their new property. The hotel did not have any single rooms available due to the event. My two colleagues and I decided to book a... more

There is little more to say about this hotel other than it is absolutely superb. For some reason they gave me a unit with two rooms, and one could easily get lost... State of the art appliances, first class amenities, helpful and unobtrusive staff. And the view of Alcatraz from my room was amazing! It must be said that their... more

My sister and our boyfriends shared a two bedroom suite over Valentines day and were very pleasantly surprised. I am a travel agent so I do have the opportunity to see many properties all around the world. We took a risk trying this hotel as it had just opened a couple months earlier and we didn't have any feedback on... more

My husband and I recently spent 3 days here on our way back from Hawaii and we now know why this hotel is rated #1 on this site. My husband and I are frequent discerning travelers and we found this to be one of the best hotel experiences we've ever had. The staff: Courteous and accommodating, everyone from management to... more

We stayed here for 8 nights on our trip to San Francisco from Australia, and we absolutely loved it. From our arrival and check-in, to check-out, service was faultless and facilities were wonderful. We got a 2 bedroom apartment, with 2 bathrooms, and a fully equipped kitchen. All appliances were state of the art, and our room also had a... more

Unsold timeshares being rented by the night at this point. Best points: HUGE space (12' ceilings, full dining room, well-stocked kitchen including wine cooler and dishwasher, living room with fireplace, huge terrace, enormous marble & glass bath and ample bedroom, Bosch washer/dryer). Stylish decor and lighting. Nice staff, albeit young and not always practiced. Very convenient location - next door... more