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All 235 San Francisco hotels

Hotel Tomo, a Joie de Vivre hotel

3.0 of 5
1800 Sutter Street, San Francisco, CA 94115
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Hotel Tomo, a Joie de Vivre hotel
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86%
Ranked #42 of 235 hotels in San Francisco
Most recent review
4 of 5 stars Reviewed 16 June 2013
Don L Sebastopol, California
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600 reviews from our community

Traveller rating
    215
    279
    74
    24
    8
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Families
136
 
Couples
192
 
Solo
46
 
Business
67
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sebastopol, California
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Anime-themed hotel in the animated but still fairly sedate upper-middle class Japantown/Fillmore neighborhood, a bit reminiscent of Brooklyn's Park Slope or Outremont in Montreal. Large room with nice city view & great king bed but just 2-star amenities & feel.

Was this review helpful? Yes 1
Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

My partner and I are extremely happy at our hotel choice for our four night stay in San Fransisco as tourists. This hotel was a 10 minute bus journey out of Union Square and we never waited Onger than 9 minutes for a bus, the public transport was fantastic and so easy to navigate. This hotel had easy routes to... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 June 2013

After researching numerous hotels, areas etc. I found a gem. Hotel Tomo is in a quiet, residential area, yet has stores, restaurants,and a bus stop across the street.Numerous japanese restaurants are right across the street and even more in a shopping mall 5 minutes away. There are numerous places to shop and dine on Fillmore, about a 5 minute walk.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for a fantastic review! We are so thrilled to hear how much you enjoyed your stay, and time in San Francisco. Gill is certainly an asset to our team, and we love hearing that she made you feel so special. We hope that you'll continue to choose us whenever you return to the city. We look forward to... More

1 review
5 of 5 stars Reviewed 8 June 2013 via mobile

We typically stay near Union Square or North Beach when visiting SF. For this trip however, we were there for my daughter's hospital stay at UCSF. We arrived a day before her admission and mentioned to the front desk clerk why we were there. When we got to our room, they had left the cutest little book about how to... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for an outstanding review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback; especially your attention to detail. We do apologize for any attitude or un-helpfulness from the team. We can assure you this is not the norm, and we will certainly address it. We hope that you'll join... More

Paris, Ile-de-France, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2013

Had a room on the last floor (deluxe double queen/king or something). Everything worked great, no annoying noise during the night. Cleanliness, room size, bathroom , room service were all very good. Service downstairs was excellent too, very helpful staff. We had a great deal on the room (staying during weekdays) so value for money was astounding. Only sort of... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
9 June 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. It sounds like you truly took advantage of the amenities that we have to offer. We hope that you'll join us again soon upon your next visit to Japan Town, and we look forward to your return! More

Toledo
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2013

I was in town because my brother was very ill in the hospital. A friend suggested Hotel Tomo in Japantown because I could walk to the hospital. The staff was very helpful, the room was great. Very clean room and a comfortable bed. There is a restaurant in the hotel which I did not use. However there are several restaurants... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
2 June 2013

Thank you for the wonderful review! We are very sorry to hear about your brother's illness. We are very pleased that our accommodations were comfortable for you during your trip. Our location is great for exploring the city and we are located nearby many great shops and restaurants. Next time you are in San Francisco, please stop by Mum's Restaurant... More

Palo Alto, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

I recently discovered Hotel Tomo and have already stayed there on 3 different occasions. The staff is welcoming and helpful. The hotel rooms are spacious, clean and comfortable. The hotel location is perfect and I can easily walk to nearby Japantown and/or take the bus to any other SF location. There is a restaurant on site, but I wish they... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
1 June 2013

Thank you for a terrific review! We are thrilled to hear how much you enjoyed your stay. We sincerely appreciate your comments and loyalty! We know it is difficult that there is not room service, however there are so many different restaurants close by! We hope that you'll join us again upon your next visit to San Francisco, and we... More

Monterey, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 May 2013

We enjoyed our stay at this hotel. The beds are very comfortable, staff are friendly and helpful and the cafe on the second floor is good value. Situated by the Japanese area and Filmore Street which has lots of eating places and nice shops. I would certainly recommend this hotel and would stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
1 June 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. It sounds like you truly took advantage of what the Japan Town and surrounding areas have to offer! We hope that you'll join us again soon, and we look forward to your return! More

San Diego, California
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 May 2013

Really nice hotel, very close from bus line, quiete. Japanese anime & artoyz style is great. But experience could have been better if the style was also more present in rooms instead of lobby. A cleaner carpet and a check to remove dirty stuff from previous customer would have been appreciated. Anyway a good experience, that could have been easily... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
31 May 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and will take your suggestions into consideration! We hope that you'll join us again upon your next visit to San Francisco, and we look forward to your return! More

Bethesda, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2013

With its "anime" cartoon decor, the Tomo is a change from standard hotel fare; and at the same time, everything was well-done. Comfortable bed, good service, nice and clean. It's a fun place to stay, and with one Muni line passing the front door and others just a few blocks away, getting around from here is very convenient. We had... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
30 May 2013

Thank you for your review! We are elated to hear how much you enjoyed your stay. It sounds like you took advantage of our convenient location, and what the surrounding area has to offer. We will surely pass your compliments on to our team. We hope that you'll join us again soon, and we look forward to your return to... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very friendly(5)
  • Fillmore street(4)
  • Very nice(3)

Additional Information about Hotel Tomo, a Joie de Vivre hotel

Address: 1800 Sutter Street, San Francisco, CA 94115
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#33 Family Hotels in San Francisco
#70 Business Hotels in San Francisco
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo

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