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Knights Inn - Downtown San Francisco

1.5 of 5
240 7th Street, San Francisco, CA 94103 (Formerly Ramada Limited Downtown)
Hotel amenities
Ranked #227 of 240 hotels in San Francisco
2.0 of 5 stars 112 Reviews
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112 reviews from our community

    Trip type
Traveller rating
    2
    9
    17
    22
    62
Date Rating
Theresa005
Halifax, Canada
2 reviews
1 of 5 stars Reviewed 20 January 2012

I wrote a review already but since then Ive finally contacted the Wyndham Rewards program and got someone who appeared to care but could do nothing but i did have to phone several times because apparently this hotel was under "special" complaint investigation and only one person had the file. They gave me a non-tool free number in California for... More

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Rapinder K
Doncaster, United Kingdom
1 review
1 of 5 stars Reviewed 3 December 2011

We booked in to this hotel on the basis of the location and low cost. Luckily, from experience we only book a hotel for a day in the first instance then see how it pans out and consider extending our stay. The staff were, to put it bluntly, lacking in social interaction and were pretty much robotic and unhelpful/rude e.g... More

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purplecrane
Perth, Australia
Senior Reviewer
8 reviews
1 of 5 stars Reviewed 25 November 2011

We booked this hotel at the last minute as we drove into the city late. At first we thought the hotel was a bit run down but service was okay and it was in an okay location to union square. After the second night and noticing a few bite marks on me I started to become concerned.by the third day... More

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Marija P
Washington DC, District of Columbia
1 review
1 helpful vote
1 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

We stay there for one night in three different rooms!! All of them were full with BAD BUGS!!! My advice is - Find a different hotel!!!! More

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BenC37
Northern California
Reviewer
3 reviews
5 of 5 stars Reviewed 11 November 2011

I recently stayed here and was quite happy. It's in a good location and gave us a great deal for an expensive city. Friendly staff, rooms were clean, and we would definitely stay here again. More

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lipoahawaii
Hawaii
Senior Reviewer
7 reviews
17 helpful votes
1 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

We stayed here recently for my husband's Conference. He registered late, so we had very slim pickings on hotels. We decided to check in at the Knights Inn since it was quite near the convention center and the website stated it was recently renovated. We arrived at the hotel late at night, but even though we were the only ones... More

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A C
Sacramento, California
1 review
1 of 5 stars Reviewed 17 October 2011

We arrived an hour before check in and the staff was kind enough to allow us to park our car and leave our bags with them, no charges or hassle. Upon our return that night, check in was quick and easy! EVERY staff member was kind and curteous.... BUT that is where it all ENDED. My two friends and I... More

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Varsha Patel, Front Office Manager at Knights Inn - Downtown San Francisco, responded to this review
18 October 2011

We did apologize for the bed bugs and we do not bring them in and unfortunately they are brought in by travellers and we are taking many preventive care and it is a challenge, I will speak to my housekeeper of 14 years as she is very thorough and the details of cleanliness. We are very clean hotel and work... More

Sam810
Sacramento, California
1 review
1 of 5 stars Reviewed 17 October 2011

So my girlfriends and I ran in a marathon this past weekend and unfortunately waited too long to reserve a hotel so we got stuck here. And I mean stuck! Our room was scary! Our first look at the room revealed drapes that were blackened with dirt and stains, a wet cigarette on our bathtub, and torn and stained bedspreads.... More

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aussie_massage_guy
Palm Springs, California
1 review
2 helpful votes
1 of 5 stars Reviewed 1 October 2011
2
people found this review helpful

What's really interesting about all of the reviews here is that the hotel GM has responded to every single one. But notice she makes not one apology and is defensive in every one, even making accusations back at the guests. This, dear travelers, sums up the experience you will have at the Knights Inn Downtown. I agree with Mantraveler regarding... More

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Varsha Patel, General Manager at Knights Inn - Downtown San Francisco, responded to this review
4 October 2011

Dear Guests, We have addressed the speed of check-in with my Front Desk clerk, which caused you all the aggravations, however, its often been the guest in front of you does not have enough money on their debit card, when we very specifically ask for a major credit card upon check in, which can cause delays up to 15-20 minutes... More

jorvik1
Contributor
13 reviews
3 helpful votes
2 of 5 stars Reviewed 29 September 2011

Other reviews were correct. The best thing we can say was that it offered off-street parking within view of our room. More

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Knights Inn - Downtown San Francisco Also Known As

  • Knights Inn San Francisco
  • San Francisco Knights Inn
Address: 240 7th Street, San Francisco, CA 94103 (Formerly Ramada Limited Downtown)

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Knights Inn - Downtown San Francisco
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