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All 241 San Francisco hotels »

The Fairmont San Francisco

4.0 of 5
950 Mason Street, San Francisco, CA 94108
Hotel amenities
Ranked #42 of 241 hotels in San Francisco
4.0 of 5 stars 927 Reviews
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927 reviews from our community

What travellers say about this hotel
  • Cable car(41)
  • Nob hill(40)
  • Tonga room(22)
  • Union square(20)
  • Great view(14)
  • Very good(12)
  • Main building(9)
  • Golden gate bridge(6)
  • Friendly and helpful(4)
  • Front desk staff(3)
Traveller rating
    459
    274
    107
    60
    27
Only show reviews for Family (115) | Couples (377) | Business (211)
Date Rating
oceanwine
Sacramento, ca
Contributor
11 reviews
6 helpful votes
5 of 5 stars Reviewed 5 February 2012

I have stayed at 10 plus hotels in San Francisco and I have to say this is one of my favorites. Its a great overall location on Nob Hill. This hotel has awesome doormen who valet and goes help with taxi's. The Fairmont is over 100 years old and just looks amazing inside, very cool lobby. On the weekdays this... More

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msfunk
Chicago, Illinois
Senior Reviewer
7 reviews
11 helpful votes
5 of 5 stars Reviewed 2 February 2012

I was in town for the football game and stayed at this beautiful hotel for a couple of days. Situated at the top of a hill and right next a trolley car route made this hotel not only attractive but convenient as well. Just head down the hill and you're at Union Square for shopping and dining. Our room was... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
6 February 2012

Thank you for taking the time to comment about your recent experience with us here at The Fairmont San Francisco. We are very fortunate to be located atop Nob Hill just above the hustle and bustle of Union Square. The view from atop Nob Hill is second to none. Hopefully the hills weren't too challenging! We are certainly very proud... More

ArtnLaura
Senior Reviewer
8 reviews
2 helpful votes
2 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

This hotel was very expensive usually but we got a deal so decided to splurge. It is located on Nobb Hill, near all the action of down town shopping and great for walking most places if you like hiking (hills are steep and hard on knees). That being said, we were disappointed in the stay mostly because the walls were... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
6 February 2012

Thank you for taking the time to comment on your recent experience with us here at The Fairmont San Francisco. We feel very fortunate to be located atop Nob Hill which affords us such spectacular views. That being said we can certainly recognize that the hills can be challenging to climb. I also apologize for the noisiness of your room.... More

Victoriaangel1
Juno Beach, Florida
Senior Reviewer
10 reviews
1 helpful vote
5 of 5 stars Reviewed 2 February 2012

One of the best hotels in San Francisco. The service was unbelievable! What ever you want! If they don't have it.. They will get it! They aim to please. Loved staying here. Balcony rooms are beautiful and spacious! More

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popskunk
Mexico
Senior Reviewer
8 reviews
1 helpful vote
2 of 5 stars Reviewed 2 February 2012

Lovely property, impressive lobby, great location...yes, but....service is better in a motel 6. This is a premiuim hotel and therefore you are willing to spend the bucks on it, but in return, you expect attention, courtesy and an illusional feeling you´re better than home during your stay. This does not happen. Not a smile, not a single time the door... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
6 February 2012

Thanks very much for your feedback regarding your recent stay at the hotel. We feel very fortunate to be located atop Nob Hill which places us in the heart of the city. A room or service that is not up to our guests' standards is unacceptable. We pride ourselves on providing superior service and clearly we failed to deliver on... More

pickle07
Canada
Senior Reviewer
8 reviews
15 helpful votes
5 of 5 stars Reviewed 31 January 2012

Stayed three nights with a friend for a quick blitz of San Francisco. We were expecting just to sleep there, but found the Laurel Court lounge most convenient to relax in. Bell Desk staff were so attentive upon check-in that we had no questions or other requests. Our room was spacious enough with a well appointed closet. The bed was... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
6 February 2012

Thank you very much for taking the time to share your feedback regarding your recent stay at the hotel. Candid guest feedback helps to ensure we are improving as a hotel and are able to continually meet our guests' evolving needs. I'm particularly pleased to hear you received exemplary service during your stay. I can certainly appreciate your thankfulness regarding... More

anamcara1004
Hanover, New Hampshire
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

If you don't say, "Ooh!" then you first walk into the lobby, I would be very surprised. Very lush and opulent - I felt like I should have had a corset & a hat with a large plume. The service was tremendous and my room was quite lovely. Spacious with enough room to work. I slept pretty well too. I... More

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C G
Horsham, United Kingdom
Senior Reviewer
10 reviews
10 helpful votes
3 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

The 5th and final hotel on a 2-week California roadtrip. Meant to be a luxurious end to our stay, but it was the biggest disappointment of the trip. Not outright bad, just a big disappointment. Firstly, we were greeted by a very rude valet parker. I prefer to self-park, not just a cost thing, but I still have all my... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
30 January 2012

Thank you for taking the time to comment on your recent experience with us here at The Fairmont San Francisco. It sounds like beginning to end there were multiple issues with your stay. I apologize for the rudeness of the valet attendant. There is no excuse for that behavior, particularly since they are the first contact many guests have at... More

KarlOA
Gothenburg, Sweden
Senior Reviewer
8 reviews
1 helpful vote
3 of 5 stars Reviewed 27 January 2012

Stayed in the Calcuta suite - beautiful but the noise from the internal fan system was extremely annoying. More

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TravelingWren
AZ
Senior Reviewer
8 reviews
5 of 5 stars Reviewed 26 January 2012

We had the two bedroom Sutro Suite for a celebration of two birthdays - mother and son - 80 and 60. The view was spectacular, we could see all three bridges and we figured we were seeing at least a 270 degree view from all the rooms together. It came with a formal dining table for 4 which worked so... More

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The Fairmont San Francisco Also Known As

  • Fairmont San Francisco
  • Fairmont Hotel San Francisco
  • San Francisco Fairmont
Address: 950 Mason Street, San Francisco, CA 94108

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