I was in town for the football game and stayed at this beautiful hotel for a couple of days. Situated at the top of a hill and right next a trolley car route made this hotel not only attractive but convenient as well. Just head down the hill and you're at Union Square for shopping and dining. Our room was... More

This hotel was very expensive usually but we got a deal so decided to splurge. It is located on Nobb Hill, near all the action of down town shopping and great for walking most places if you like hiking (hills are steep and hard on knees). That being said, we were disappointed in the stay mostly because the walls were... More

One of the best hotels in San Francisco. The service was unbelievable! What ever you want! If they don't have it.. They will get it! They aim to please. Loved staying here. Balcony rooms are beautiful and spacious! More

Lovely property, impressive lobby, great location...yes, but....service is better in a motel 6. This is a premiuim hotel and therefore you are willing to spend the bucks on it, but in return, you expect attention, courtesy and an illusional feeling you´re better than home during your stay. This does not happen. Not a smile, not a single time the door... More

Stayed three nights with a friend for a quick blitz of San Francisco. We were expecting just to sleep there, but found the Laurel Court lounge most convenient to relax in. Bell Desk staff were so attentive upon check-in that we had no questions or other requests. Our room was spacious enough with a well appointed closet. The bed was... More

If you don't say, "Ooh!" then you first walk into the lobby, I would be very surprised. Very lush and opulent - I felt like I should have had a corset & a hat with a large plume. The service was tremendous and my room was quite lovely. Spacious with enough room to work. I slept pretty well too. I... More

The 5th and final hotel on a 2-week California roadtrip. Meant to be a luxurious end to our stay, but it was the biggest disappointment of the trip. Not outright bad, just a big disappointment. Firstly, we were greeted by a very rude valet parker. I prefer to self-park, not just a cost thing, but I still have all my... More

Stayed in the Calcuta suite - beautiful but the noise from the internal fan system was extremely annoying. More

We had the two bedroom Sutro Suite for a celebration of two birthdays - mother and son - 80 and 60. The view was spectacular, we could see all three bridges and we figured we were seeing at least a 270 degree view from all the rooms together. It came with a formal dining table for 4 which worked so... More