The hotel refused to honour its hospitality promise. Boards on the road advertise an outside pool but the geniuses closed the indoor pool before opening the outdoor pool and spa facility. My wife needs to swim due to arthritis, but all they could suggest is a trip in a car to a hotel over a mile away - in swimming... More

For the most part, my experiences at the Holiday Inn Express hotels have been positive. I am not feeling so "positive" with this hotel. Dissatisfied to the point of seriously considering no longer staying with HIE. When I made a reservation, the two-queen-bed options were listed as Two Queen Non Smoking, and Standard. I have become painfully aware that standard... More

Wonderful front desk, easy check-in and great location for Arches National Park and downtown Moab. Clean rooms and breakfast area. Not much of a breakfast person but husband was happy with it. Pricey for HIE, especially when you have to add $25 hotel tax per night but Moab accommodations are very expensive. Unfortunately, pool not available. Would definitely recommend this... More

We stayed here for three nights and found the hotel to be just fine. Yes, the hotel, pool and spa were undergoing renovation but that was not a problem. We never experienced any noise from construction. We had a second floor room with a great view toward the nearby hills. We had a king with kitchenette and everything was fine.... More

We stayed with family at the holiday inn moab. A very convenient place to explore nearby arches national park. The hotel and the rooms as well were in a very good condition, the included breakfast was OK (minus american coffee, plus fresh pancake machine). Unfortunately the pool area was under extensive renovation so there was no indoor or outdoor pool... More

The front line staff at this hotel is wonderful and is badly let down by the hotel management. thier contractor is literally killing them. When you have people working on a hotel the Guests have to come first. we were distinctly last despite the heroic efforts of the staff. I have reviewed this hotel before and given this hotel very... More

This new hotel has fine accomodations, free breakfast and a very friendly staff. It is located on the northern outskirts of Moab closer to the parks you will want to visit. They do not have a large sign on the road so look fo rit.

We stayed four nights here while we explored Canyonlands, Dead Horse, Arches and Castle Valley. All spectacular. Missed the pool but the Hampton looked after us OK every day after our hiking and sightseeing. The hotel is fine and the construction never bothered us. Breakfasts not as good as BW's usually are, but OK.

We booked a room at this, Moab's newest hotel, thinking it would also be the cleanest in what can be a mungy-funky tourist town. What we didn't realize is that the Holiday Inn is SO new, it's not quite done. No pool (but still full rates!), no parking after 10 pm (all spots taken up by construction needs), and vast... More