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All 58 Asheville hotels

Hotel Indigo Asheville Downtown

3.5 of 5
151 Haywood Street, Asheville, NC 28801 (Downtown Asheville)
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Hotel Indigo Asheville Downtown
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Ranked #9 of 58 hotels in Asheville
Most recent review
5 of 5 stars Reviewed 14 June 2013
Wayne M Bloomsburg, Pennsylvania
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643 reviews from our community

Traveller rating
    406
    165
    43
    17
    12
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Families
79
 
Couples
346
 
Solo
22
 
Business
50
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Bloomsburg, Pennsylvania
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 14 June 2013 NEW

Despite other reviews that expressed concern with the service staff, we booked two nights at Indigo after a hectic week and a half in Raleigh for my oldest daughters wedding. My wife, second daughter and I needed a relaxing break and that's just what we got at the Indigo/Asheville. From the moment we arrived until our departure we experienced the... More

Was this review helpful? Yes
See 4 more reviews by Wayne M for Asheville
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
17 June 2013

Thank you so much for this terrific review! I am thrilled you enjoyed at relaxing stay with us in Asheville. We are very proud of our staff and their constant drive to provide excellent service. Thank you for recognizing their efforts. We would be delighted to host you on your next vacation in Asheville! Warm Regards, Jamie Bratcher Guest Service... More

Cincinnati, Ohio
Top Contributor
75 reviews 75 reviews
5 hotel reviews
Reviews in 25 cities Reviews in 25 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

Really enjoyed our stay at this property. Was a little more than we are used to spending on a room but it had a great location within walking distance to trendy restaurants and shopping in Downtown Asheville. Staff at the hotel was very responsive to our needs. We had a roof carrier on our van and the valet was very... More

Was this review helpful? Yes
See 5 more reviews by Patrick K for Asheville
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
14 June 2013

I am delighted that you enjoyed your stay with us at the Hotel Indigo! Our valet service is new, so it is lovely to hear such great feedback about our team! Thank you! Warm Regards, Jamie Bratcher Guest Service Manager More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

We stayed here over Memorial Day weekend. We arrived around 1am Saturday morning and the staff was extremely pleasant and made check in really fast and easy since we were exhausted. The interior of the lobby is very fun and I adored the rooms. The whole place is so fun and colorful. The entire staff was always pleasant, the place... More

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Satellite Beach, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

To agree with some of the previous reviewers, the rooms were really clean; the shower was large; convenient to walk downtown; staff was excellent Reminded us of the W hotels, although not quite as upscale. Two negatives: the road noise and the size of the room. We kept the air conditioner fan on all the time to block out the... More

Was this review helpful? Yes 1
See 5 more reviews by Spacecoast1234 for Asheville
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
14 June 2013

Thank you for sharing your experience with us. We truly strive to provide excellent service, so I'm positive that we can fix what went wrong during your stay. We are happy to accommodate requests for a quieter, larger room. I would be so honored if you gave us the opportunity to change your impression of the things that disappointed you... More

Paget
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 June 2013

Love the location, walkable to anywhere in this charming city. The bathroom amenities leaves very little to be desired, we had to purchase our own TP, soap and facile tissues. The tissue for both upper and lower felt like sandpaper and the soap smelt like compost. We were there for a week and didn't want to leave with chafe and... More

Was this review helpful? Yes 2
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
14 June 2013

Thank you so much for giving us your feedback. Being so close to the wonderful things happening in Asheville is excellent for our adventurous guests. Our traditional bathroom amenities are spa-inspired Aveda salon products, however, we are happy to arrange for the amenities of your choosing during your next visit. Please let us know your preferences! Warm Regards, Jamie Bratcher... More

Decatur, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 June 2013

My wife and I stayed here for two nights and loved it. Great modern hotel within walking distance to everything. Biltmore Estate is a nice short drive too. The staff at the hotel were great. We arrived in a torrential downpour and were given complimentary valet service for the remainder of our trip. Even when I asked about self-parking they... More

Was this review helpful? Yes 2
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
14 June 2013

Thank you so much for this review! I am so proud of our staff for treating you like royalty. We strive to provide excellent service, so I'm delighted to hear you enjoyed our efforts! Warm Regards, Jamie Bratcher Guest Service Manager More

Ellijay, Georgia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 June 2013

The room was very clean, hardwood floors (or at lease Pergo), nicely done. My girlfriend kept saying how much she loved not having carpet in the room! The service was awesome! valet was super friendly and quick! Will definitely stay again and would recommend!

Was this review helpful? Yes 1
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
14 June 2013

I am so pleased that you enjoyed staying with us! Thank you for writing us this great review, we appreciate the positive feedback! Warm Regards, Jamie Bratcher Guest Service Manager More

Wilmington, North Carolina
Top Contributor
123 reviews 123 reviews
77 hotel reviews
Reviews in 74 cities Reviews in 74 cities
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed 2 June 2013 via mobile

If you don't like modern funk then the Indigo isn't for you. The room reminded us of Copenhagen hotels. But we enjoyed the change from a Hampton and others and would readily return. No free breakfast but a good menu selection of good food.

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See 2 more reviews by Leatherman for Asheville
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
4 June 2013

We appreciate that you took the time out of your day to post a review for us! We love the modern funk of our hotel and hope you did, too! We look forward to serving you on your next visit! More

DC
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 May 2013 via mobile

Trendy, clean, hospitable staff, walking distance to all the great bars Asheville has to offer. My only complaint is that the bed in my room (903) is in need of an upgrade. Too soft and rolls to the middle. Otherwise great staff and great location in Asheville

Was this review helpful? Yes 1
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
4 June 2013

Thank you for your sweet review! We will most certainly check out the bed in that room and see what we can do to make it a more comfortable sleeping experience for future guests! Connect with me before your next visit to ensure our most comfortable bed! More

Honolulu, Hawaii
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

Wonderful night's stay at the Indigo. Great location to downtown area. It's a few blocks from Asheville shops and a very easy walk. The on-site restaurant was great! The food was excellent. Staff could not have been better.

Was this review helpful? Yes
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review
4 June 2013

Thank you so much! This is exactly the kind of review we want! We hope to host you on another Asheville vacation, soon! More

 
 
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Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville > Downtown Asheville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 58 hotels in Asheville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Complimentary parking allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
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