We stayed here for 2 days. Didn't have reservations but that was ok. The girl that checked us in wasn't very friendly. Another girl later on was. We got a room on the ground level on the left side of the hall way. Which, we learned that night was not a good choice. That was the side where the NOISEY... more

Hotel nicely appointed but on the first night we were on the highway side. Very Noisy! Did not get much sleep and the room next door had barking dogs. The next morning asked to move to the other side of the hotel which they did accommodate us on. Much Quieter. At the Chop House Grill, Mike the artender was Great!... more

This hotel is in a great location in downtown Asheville, NC. You will find yourself within walking distance to the heart of the city. We had a rather unfortunate experiene at this hotel and will not stay here again or any Starwood Hotel for that matter. My wife and I traveled with our small dog and booked an online reservation... more

Firstly, I travel often. Four Points by Sheraton is the entry level for Starwood, and this is only the third one I have visited. I want to mention the only negative thing first: the door locks to the room are rather low rent and noisy. Yes, that is it. What I liked: SUSAN at the front desk. She absolutely must... more

This was a very lovely hotel with delightful staff. The morning paper was a happy surprise. The location was perfect and afforded us with the ability to tromp all over downtown Asheville on foot. more

The wife and I stayed here for two nights while in town for a short vacation. I had stayed in this hotel 12 years ago when it was a Best Western and had positive memories. The nightly rate was more than I usually spend but the location was within walking distance of downtown. Problems: the bed sagged badly in the... more

Stayed here with my wife for our anniversary. Used Starwood points @ 7000/night. It's a decent hotel. Location is great for any type of downtown activity and your really not that far from the Biltmore and other tourist type places. I think 7000 points a night is a little steep for this type of hotel considering we stayed at the... more

We stayed here for my wife's birthday while visiting one of her friends, and it was a very pleasant experience. The location was excellent, the rooms were clean and nice, and while it was not the Ritz, everything was excellent for a hotel of this caliber. We brought two young children, and they both enjoyed the hotel pool very much... more

I was in town for a wedding. The staff was not friendly, the rooms were very small and my friends and I were stalked by a creepy older gentlemen that worked at the hotel. When we demanded a our money back and left the same night we checked in the staff was not helpful. We are still waiting for our... more