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All 77 Boston hotels

The Boston Park Plaza Hotel & Towers

4.0 of 5
50 Park Plaza at Arlington Street, Boston, MA 02116
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The Boston Park Plaza Hotel & Towers
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Ranked #64 of 77 hotels in Boston
Most recent review
4 of 5 stars Reviewed 19 June 2013
madge7567 u.k
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2,472 reviews from our community

Traveller rating
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Families
334
 
Couples
641
 
Solo
179
 
Business
680
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
u.k
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW

stayed a couple of night,s the hotel rooms were so noisy, doors banging people shouting, swearing, this went on until 3am, until heard an American banging on someone's door telling them to shut up as the noise had woken the children up, really didn't have a good nights rest tour rep complained little better 2nd night one of party moved,... More

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Baltimore, Maryland
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

It wasn't a horrible experience, but it just wasn't the sparkling clean/crisp hotel atmosphere I prefer. It's older, so it has a lot of charm, which is great if that is what you are going for. I especially didn't like the mass of cords twisted up under the bed. Can't say it made me feel comfortable. I stay in hotels... More

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Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
18 June 2013

Dear Thetravelingbird, Thank you for taking the time to provide us with your feedback on your recent stay with us! We appreciate your comments so that we know how we can further improve our service and products to our guests. We hope that you will return and provide us with an opportunity to "wow" you during your next stay. Yours... More

San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 June 2013 NEW

My favorite hotel in Boston. Unless I'm staying with friends (or fam when my sis lived here!) I won't stay anywhere else. Perfect location. Great gym. Right across from exhale to go to a core fusion class or get a lovely massage. Love the old rooms, and sometimes get the big rooms with 2 bathrooms, great when going with the... More

Was this review helpful? Yes 1
Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear SheryElle, Thank you for posting your feedback. We appreciate your repeat business and are thrilled that we are able to provide you with comfortable, convenient accommodations each time you've visited Boston. It would be a pleasure to welcome you and your family/friends back soon. Thank you for choosing the Boston Park Plaza! Yours in service, The Boston Park Plaza... More

Buckinghamshire
Top Contributor
85 reviews 85 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

Disappointing stay. Room was not available for check in and another was found. The ceiling was peeling and paint hanging down. The radiator was dirty with coffee stains and when reported they didn't seem bothered. The bathroom was small goodness knows how a guest of ample proportions would have coped! The hotel was busy with conferences but the check in/out... More

Was this review helpful? Yes 1
See 14 more reviews by hollow for Boston
Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear hollow, Thank you for bringing your experiences at the Boston Park Plaza to our attention. Your feedback provides us unfettered insight, and thus affords us a better understanding of your stay. We apologize for the challenges you experienced during your time with us and will ensure that your comments are shared with the appropriate departmental management teams to avoid... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Classic hotel in the center of Boston. A block from the Boston Gardens and Commons. The lady has aged well, being built in the 1920s. Updated many times over the years, but still has the wide hallways, large lobby areas and the feel of the big city hotel era. More European than the modern, glass and chrome American hotels so... More

Was this review helpful? Yes 1
Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear nycallpro, Thank you for sharing your experience. This has been said before, but we are always thrilled when we are able to provide our guests with a happy visit to Boston. Your compliments regarding our charm has been passed directly to our management team and we sincerely look forward to providing you with another great hospitality experience. Yours in... More

New York City, New York
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW via mobile

This hotel is just what you would expect of a big hotel in the theater district of a major city. It's all about the location, which the Park Plaza has, but do so handful of other large hotels in the neighborhood which you should also consider. I do not like noisey hotels, do this one loses me on that point... More

Was this review helpful? Yes 1
Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear Toxoman, Thank you for taking the time to write about your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We apologize for the noise challenges you faced during your stay, and want you to know that we take your feedback seriously. Thank you again... More

Mooresville, NC
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

I've always been fascinated by the distinction between "Historic" and "Old". A hotel that was built in the 60's could be called "Old", but a hotel that was built in the 20's could be called "Historic". That is, as long as the little things work properly... The Park Plaza comes near the grey area, but in my experience this hotel... More

Was this review helpful? Yes 2
Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear SegundoLunadeMiel, Thank you for your enthusiastic review about our hotel. We are so pleased to hear that you enjoyed your experience as our staff takes a lot of pride in the service we provide on a daily basis. Please come back soon! Yours in service, The Boston Park Plaza Management Team More

Spartanburg, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

You don't have to spend much time on TripAdvisor to learn that guests of the Boston Park Plaza Hotel are opinionated, and the property contributes to that. Mine was a split vacation stay - two nights at the hotel, a couple days on the Cape, then back for one more night at the hotel before flying out. The hotel is... More

Was this review helpful? Yes 3
See 3 more reviews by Stuart M for Boston
Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear Stuart, Thank you so much for taking the time share with us details about your experience during your visit to Boston. We appreciate your feedback. Your comments have been shared with the appropriate teams in order to maintain the level of service each guest deserves. Again, thank you for sharing your comments, it is always greatly appreciated! Yours in... More

St. Pete Beach
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

OK, so the reviews may be a bit off .. THe Park is coming around and the GM Mark and his team are making it happen. This property has great "bones" and an amazing location. They are putting in the effort to bring it back to the glory days.. So stay ask for a larger room if that is your... More

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Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear Tom, Thank you very much for sharing your comments with us. We are indeed in the process of making many positive changes to our hotel and appreciate you taking notice. We are pleased that you that you enjoyed our prime downtown location and are thrilled that you enjoyed the service our staff provided you. We hope your next visit... More

Huffman, Texas
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 12 June 2013 via mobile

It is a historic hotel in a good location. The room was ok but bathroom was very small. Definitely could use renovating. Lobby was very cool and meeting rooms were ornate. Called to complain about noise next door at 2 am and was on hold forever.

Was this review helpful? Yes 2
See 3 more reviews by Vam56006 for Boston
Mark_Anderson-GM, General Manager at The Boston Park Plaza Hotel & Towers, responded to this review
17 June 2013

Dear Vam56006, Thank you for taking the time to share your experience here at our hotel. We apologize that we failed to neither meet nor exceed your expectations during your stay. We do realize that some areas of our hotel require more attention and we are actively working to correct the concerns you listed. We are currently making some changes... More

 
 
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3.5 of 5 stars 545 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Great location(61)
  • Very nice(44)
  • Newbury street(18)
  • Au Bon pain(14)
  • Rooms are small(14)
  • Freedom trail(14)
  • Friendly and helpful(13)
  • Back bay(13)
  • Room service(12)
  • Flat screen TV(10)

Additional Information about The Boston Park Plaza Hotel & Towers

Address: 50 Park Plaza at Arlington Street, Boston, MA 02116
Phone Number:
Region: United States > Massachusetts > Boston
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Romantic Hotels in Boston
#33 Luxury Hotels in Boston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of historic Back Bay, The Boston Park Plaza Hotel & Towers is located only 3 miles from Logan International Airport and only 200 yards from the nation’s first public parks, Boston Common & the Public Garden. The hotel is easily accessible to shopping along world renowned Newbury Street, Faneuil Hall Marketplace, the Theatre & Financial Districts and most historic landmarks. ... more   less 
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Also Known As:
The Boston Park Plaza Hotel And Towers
Boston Park Plaza Hotel
Park Plaza Boston
Boston Park Plaza

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