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DoubleTree Suites by Hilton - Boston-Cambridge

3.5 of 5
400 Soldiers Field Rd, Allston, Boston, MA 02134-1893 (Allston/Brighton)
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DoubleTree Suites by Hilton - Boston-Cambridge
Ranked #51 of 77 hotels in Boston
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501 reviews from our community

Traveller rating
    161
    226
    66
    25
    23
See reviews for
Families
160
 
Couples
85
 
Solo
41
 
Business
119
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
NY
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

This past weekend my husband and I stayed here, along with my brother and his wife, while visiting Boston. Our room was on a high floor which gave us a wonderful view of the Charles River and the city. The room was very nice and since we were there for three nights, having the extra space was great. Check-in was... More

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San Francisco, CA
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 10 June 2013

Room was big, but needed to be updated. Tile in bathroom was old, grout stained, mattress soft and old. Rugs looked a little threadbare. I think that this property is being renovated, which may improve it. The fitness center was the highlight -- quite large, well appointed.

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DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
14 June 2013

Thank you for providing some great feedback for us to review, especially when we get ready to plan for a future room renovation. Our current lobby renovation is expected to be done mid-summer, so we do hope you will have an opportunity to stay with us soon. More

A TripAdvisor Member
3 of 5 stars Reviewed 9 June 2013

Good hotel but with many areas for improvement, including food, fitness center and customer service Suggest newspaper delivery to the rooms High price for value Should deliver water to the rooms Wake up call process not working

Review collected in partnership with DoubleTree by Hilton

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DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
14 June 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will keep your suggestions in mind as we look towards future improvements for our guests' enjoyment. We hope you will return to stay with us the next time you are in the area and that you... More

Kingston, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 June 2013

This hotel is being renovated, however, the room itself was not. It was cramped and hot. The mattress was mushy and uncomfortable. The amenities in the bathroom were nice. The room and bathroom were clean. The staff was excellent. I expected a much better room from a Hilton.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
14 June 2013

Thank you for writing a review about your recent stay at our hotel. We are very sorry to hear you were uncomfortable in your guestroom. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our... More

Montreal, Quebec
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 June 2013

We have stayed at this hotel numerous times so that we can go to shows at the jazz club Sculler's. It is very convenient to go to the shows and stay overnight in the same hotel. The set- up of the suites is convenient but they could use to be updated. The hotel is in the middle of renovating the... More

Was this review helpful? Yes 1
See 3 more reviews by debs0712 for Boston
DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
7 June 2013

Thank you for all the positive feedback! I'm excited to share your comments with Vern and Olivia. Hope to see you soon for a jazz show. More

Oromocto, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 June 2013

I was at this hotel for the first weekend of June to see a sporting event with my brother and his two children. This establishment was chosen because of its proximity to the venue, this being the Agganis Arena at Boston University. The Doubletree is not located downtown but you may still have access by way of the hotel’s complementary... More

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See 2 more reviews by RAW9 for Boston
DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
6 June 2013

Thank you for this great feedback! We look forward to having you here again when all the renovations are complete. More

Olney, Maryland
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 29 May 2013 via mobile

The good: We stayed for 4 days and used hotel rstaurant for all our meals. We absolutelly loved Veronica! She did outstanding job every morning with breakfast. We enjoyed breakfast more than dinner actually. Thank you Veronica! The bad: I am a Diamond Honors member. We were disappointed that we were not upgraded to a nicer room, but they said... More

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See 2 more reviews by TravelerFr0mMaryland for Boston
DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
30 May 2013

Thank you for such great feedback. I'm sorry we were not able to honor your request for an upgraded room at the time of your stay - we certainly do value our Diamond members and look forward to a return stay for you and your family. Thank you also for your awesome comments regarding Veronica - I can't wait to... More

Dallas, United States
1 review
4 of 5 stars Reviewed 29 May 2013

This was a nice hotel in a quiet part of the city. The only experience that would make it better is more frequent shuttle service and easier cross street access. Without proper crosswalk areas, it was very dangerous to take my baby for a stroll by the river.

Review collected in partnership with DoubleTree by Hilton

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DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
30 May 2013

Thank you for taking the time to provide feedback! We have been working with the city to get better sidewalks - I know this is a part of their continued city improvement process. More

Syracuse, New York, USA
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 28 May 2013

This is our 3rd time staying at this hotel and we just love it! They are renovating the lobby so there isn’t much to see when you come in but we called around 10:30 AM the day of check in and asked if there was any chance our room was ready – it was!!!! How terrific!!! We are Hilton Honors... More

Was this review helpful? Yes 1
DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
5 June 2013

Thank you for such a terrific review! We look forward to having you back soon. More

Binghamton
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 May 2013

This Doubletree is great. Although some renovations are going on they did not interfere with our stay. Used Honors points for a stay and went to the Red Sox game. Very convenient location and rooms were very clean. The staff was great as well. We had absolutely no complaints.

Was this review helpful? Yes
DoubleTree B, Manager at DoubleTree Suites by Hilton - Boston-Cambridge, responded to this review
4 June 2013

Thank you for your positive feedback - I hope the Red Sox played a good game for you! More

 
 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Harvard Square(27)
  • Charles river(20)
  • Great view(7)
  • Very nice(6)
  • Shuttle service(5)
  • Free shuttle(5)
  • Breakfast buffet(5)
  • Would definitely stay(3)
  • Soldier field(3)
  • Warm cookies(3)

Additional Information about DoubleTree Suites by Hilton - Boston-Cambridge

Address: 400 Soldiers Field Rd, Allston, Boston, MA 02134-1893
Phone Number:
Region: United States > Massachusetts > Boston > Allston/Brighton
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotels in Boston
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Boston Hotel Boston
Doubletree Suites By Hilton - Boston Hotel
Doubletree Hotel Boston
Doubletree Boston

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DoubleTree Suites by Hilton - Boston-Cambridge
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