Good: location, very clean rooms, impressive lobby albeit "The Shining-esque" which I liked, staff will accommodate basic responsibilities, some with attitude, some, with lovely energy. The lovely staff stand out, the others...eh, forget them. Bad: it's the small things that add up: key not activating gym, or room post gym, steam room not working (the reason i chose this hotel... More

The Logan Airport Hilton represent reasonable value for money. The Positives 1) The hotel is attached to the airport although the walk can be a long one depending on the desired terminal. A shuttle service runs every 15 minutes via the various terminals and the Boston 'T'. 2) The hotel was representative of the Hilton standard in terms of its... More

This is an average Hilton property. Convenient to airport (you can walk to terminals), but not really focused on an excellent experience. This lack of focus is evident from the service in the restaurant (four meals and only one had good service) and from attention to details like a noisy ventilation system in the room. We have stayed here once... More

I'm traveling through Boston regularly. When I'm in need of a place at the airport, I usually pick my choice between either the Hilton at the airport or the Embassy Suites. Price is my deciding factor as both properties can fluctuate wildly, at any one time, one or the other can be more expensive by over $100. What I like... More

I stayed here a few weeks ago for a meeting the following day. The service at the front desk was quick and friendly - exactly what I wanted after a very long day. The overall property was very clean. The staff in the restaurant for breakfast was prompt and smiling. My only suggestion is to improve offerings in your Diamond... More

Stayed here for a three day conference. It was convenient to get in and out of the city as well as the airport, although it is a bit of a walk. Typical conference hotel More

Can`t believe this Hilton is in an airport. From the staff, food, rooms, and shuttle service, our stay couldn`t be better. Again, hats off to Hilton for a class act. Would stay here again! VERY NICE! More

For the kind of money you have to spend here Hilton should invest some into upgrading the rooms. Even an airport hotel should invite to a next stay, this hotel does not. More

Agree with FreqTrav99 on the poor service specific to the front desk only. Our stay was a last minute booking at the end of a snowboarding trip, we changed our hotel to be situated near the airport for our flight out in the morning. Called the reservation line for Marriott and hung up before booking since we were already in... More