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Holiday Inn Boston at Beacon Hill

3.0 of 5
5 Blossom Street at Cambridge Street, Boston, MA 02114 (Formerly Holiday Inn Select Boston - Government Center)
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Ranked #59 of 73 hotels in Boston
3.5 of 5 stars 328 Reviews
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328 reviews from our community

What travellers say about this hotel
  • Whole Foods(9)
  • Mass General(6)
  • Short walk(5)
  • TD garden(4)
  • Front desk staff(3)
  • Rooms are clean(3)
  • Next time(3)
Traveller rating
    38
    132
    110
    33
    15
Only show reviews for Family (49) | Couples (95) | Business (58)
Date Rating
SFox1955
Springfield, Massachusetts
Contributor
16 reviews
1 helpful vote
5 of 5 stars Reviewed 12 February 2012 NEW

This hotel is very convient to shops, stores and anything one would need to visit this great city. The tour bus stops in front of the hotel. Great food, large and spacious rooms. Great value! More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 February 2012

Thank your for such a wonderful review. I am delighted you enjoyed your stay with us. Yours is the first review I've seen from somebody who has stayed on one of the newly renovated rooms. I hope your review is an indicator of what we can expect in reviews as we complete more floors. More

coronaman1978
new hampshire
Senior Reviewer
10 reviews
16 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

Let me start off by telling you the good things.... The location, the price I got it for and the friendly front desk staff.....Now to the bad, the room was very old, in fact the bureau I believe was original and sunk in the middle to the point it almost touched the floor. The heater is very loud when it... More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 February 2012

I'm sorry we failed to impress you. However, many of the issues you raised are being addressed with the ongoing renovation. We are getting all new furniture. The bathroom doors are being replaces with barn style doors that will slide to open and close - kind of like a pocket door but without sliding into a pocket in the wall.... More

GB_414
Milwaukee, Wisconsin
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 31 January 2012

We stayed here one night on business. It was pretty clean and in a great location block away from Mass General Hospital. Street noise was a little loud, but nothing too intrusive. It was next door to a CVS and WholeFoods, which was very convenient. Staff were polite, but knew little about area parking. Parking onsite is $40/night, which is... More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 February 2012

I'm sorry for the seeming lack of help with parking. Parking is a challenge in the city. Many of the metered parking spaces on the street are free overnight, but do start charging at 8AM. You do have to still read the signage after hours, even in metered spaces. As you commented, there are some nights that street sweeping prohibits... More

MicDelp
Kingston, NY
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 30 January 2012

Just spent one night here, but was pleasantly surprised. I was impressed by the courteous and efficient front desk staff, who referred me to the self-parking garage around the corner (when I had called a few days before, I was told that they only had valet service--not true), and gave me precise and clear directions to the Boston Opera House... More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 February 2012

I am very happy you were pleased with our service. I am proud of my staff and we do try our best. The rooms are being refreshed as we speak and should be completed by the end of March or early April. I hope you have a chance to come back. More

cococantada
Colorado
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012

Our daughter was recovering from a stroke at Spaulding Rehabilitation Hospital and we were going to stay at this hotel for at least three weeks, so we got a special rate for families connected with Spaulding. We chose this hotel because it was within walking distnce through a lovely park and area; it was adjacent to Whole Foods, where they... More

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Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 February 2012

I hope your daughter's recovery is going well. She couldn't be at a better facility. I am very pleased to hear that we were able to provide a restful environment for you during the stressful time you stayed with us. Thank you for such an in depth review. I have shared your praise with Diana at one of our morning... More

major1018
Burlington, Vermont
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012

Our stay here was very convenient. It was 1 block from the closest T stop, which was really nice, and because of that T stop it made it easy to get anywhere in the city. The rooms were very comfortable and were a decent size for a double room. The bathroom was a little small, but we only stayed for... More

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Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 February 2012

I'm glad to hear you enjoyed the convenience of our location and found us to be a good value. I hope you do have a chance to come back and stay with us after we complete our renovation. More

rwoman11
rwoman11
Senior Contributor
23 reviews
21 helpful votes
4 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

Location: The property is not far from the Bowdoin T Station, which is closed on the weekends. We walked from Government Center, which was a fairly easy walk. There are many places nearby - a Whole Foods is next door, Dunkin Donuts and Starbucks are across the street. TD Garden, Boston Common, the North End, and many other places are... More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
27 January 2012

Thank you for your review and thank you for your loyalty to Holiday Inn. It takes a lot of nights away from home to get Platinum Level status. I'm sorry we couldn't upgrade you on your visit. We do have two Executive Edition floors and are often able to upgrade our Platinum Level members, but these floors were out of... More

bessemzarrouk
Montreal, Canada
Reviewer
5 reviews
10 helpful votes
3 of 5 stars Reviewed 24 January 2012

internet connection speed was 45k/sec , not ideal for business , you can check your email and that's it . called the customer service , they cannot do anything and they don't worry if you plan to change hotel . the location is good , in front of whole house , suchi and italian restaurent . quite room - no... More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
27 January 2012

I'm sorry your internet experience was poor. The speed you experienced was lower than normal and we have had a new DSL modem installed by Verizon. Our free internet service is meant for checking email and internet access. It is not configured or intended for high bandwidthe usage like streaming video, etc. We have been exploring options for higher connections... More

Chelsea M
Coppell, Texas
Senior Contributor
22 reviews
7 helpful votes
3 of 5 stars Reviewed 19 January 2012

The hotel was in a great location for us as we were in town for a Frozen Fenway games and visiting friends. The hotel is right by the Charles T station so get around town was easy. Now the hotel itself was alright. We could here the renovations going on in the floors above us, the bed was nice but... More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
23 January 2012

Thank you for taking the time to review our hotel. I hope you do get chance to come back to see the renovated hotel. We are just starting to get the first floors completed and should be done by late March - early April. One improvement in the bathrooms is that we are installing sliding entry doors. This will free... More

Anne S
Jacksonville, Florida
1 review
1 helpful vote
3 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

This hotel's location / price can't really be beat. Their rooms are dated, but I understand they're renovating... Checking in was not easy. We used Priceline, for two rooms. Our traveling partner was delayed and wouldn't be able to check into her room until the next day. I told them I understood we were still paying for the night and... More

Was this review helpful? Yes
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
23 January 2012

I am sorry for the service failures you experienced. We normally get solid marks for our service. I know there is nothing more frustrating than to have service failures due to a lack of follow-through on the hotel staff's part. I do hope you decide to give us another chance to show you the service we are capable of. More

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Holiday Inn Boston at Beacon Hill Also Known As

  • Holiday Inn Beacon Hill
  • Holiday Inn Boston
  • Boston Holiday Inn
Address: 5 Blossom Street at Cambridge Street, Boston, MA 02114 (Formerly Holiday Inn Select Boston - Government Center)

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Holiday Inn Boston at Beacon Hill
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