The service at this hotel will be noticed from the moment you pull up at the valet on the main street entrance. You will be greeted by friendly staff every step of the way. I believe there were [5] separate staff members that helped us before we had even been in our room. The lobby is classy and trendy with... More

We choose the Back Bay Hotel from the reviews on tripadvisor, and we were not disappointed. The Location of this hotel was excellent for getting around Boston, The room was very spacious clean and the large shower was great for a family of four. All the hotel staff from Valet services upon arrival, through to guest services and restaurant/bar were... More

I had taken the red-eye in from San Francisco and arrived at the hotel around 8AM. I was tired and a wee cranky, anticipating to sleep a few hours in the hotel lobby until my room was ready. But lo and behold, they had a room available and were happy to get me in early. Now, as a seasoned traveler-... More

For my husbands birthday I planned a night out in the Back Bay area. I found this hotel on T.A. and we got a great deal booking with one of their winter getaway packages. The hotel and service was consistently above and beyond. The valet service was so fast and helpful, they got our bags to our room shortly after... More

Went to visit our son who lives in Boston. Wanted a hotel within walking distance of great restaurants and shopping...which Back Bay provided. The best part was their wonderful assistance with our daughter who needs a wheel chair. They provided one free of charge and were extremely attentive to her needs within the hotel. Definitely will stay again. More

I have to say that I thoroughly enjoyed staying at this Hotel. The lobby was just beautiful and for a late night snack the Pub was very cozy and food was delicious. The location was perfect for me and my family as you can walk to just about anywhere for any tourist attraction. I understand it wasn't a hotel with... More

Nice Hotel, tidy and all the expected comforts of a 4 star hotel. I just felt it was a business hotel and as a tourist for the first time in Boston there are far better located hotels, as we discovered on our many walks. Further out than i thought it would be and not much around it apart form a... More

My family took a trip the week after Christmas. The location of the hotel was perfect. My high school and college aged kids were able to explore city independently while my husband and I could go sightseeing alone. We were close enough to walk to Copley Plaza, Newberry St., Boston Commons, the subway, and great dining options. Parking by the... More

I recently returned from Boston and my 3rd stay at The Back Bay Hotel. I really love this place. It's location is definitely a huge plus point - right in the heart of the Back Bay area, within easy walking distance of some great shopping (Newbury Street, the Prudential Center etc), restaurants and Boston Common, as well as a number... More