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BEST WESTERN University Hotel-Boston/Brighton

2.0 of 5
1650 Commonwealth Ave, Boston, MA 02135 (Formerly BEST WESTERN Terrace Inn)
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BEST WESTERN University Hotel-Boston/Brighton
Ranked #62 of 76 hotels in Boston
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144 reviews from our community

    Trip type
Traveller rating
    31
    48
    35
    19
    11
Date Rating
San Francisco, California, Usa
1 review
4 of 5 stars Reviewed 9 May 2013

Pricing- I called the direct line for the hotel and was informed by Ally at the front desk that there were no more "travel agent" rates/space at the hotel. Surprisingly, I called the Best Western 800- number and received contrary information and they gladly gave me a discounted travel agent rate and indicated that there was plenty of space! I... More

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Review collected in partnership with Best Western

Fairfield, Connecticut
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 May 2013 via mobile

Rooms are clean and not claustrophobic, but carpets need to be replaced--some were pretty gross. However, breakfasts are basic but have something for everyone, and its location right on the T make it convenient. They do, however charge you for that convenience!

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Susanna S, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
8 May 2013

Dear travelmf82, Thank you for taking the time to write a review of the hotel. We are pleased that you enjoyed the guestroom and convenient location, and apologize for the carpet. We are in the process of replacing all guestroom carpeting and tiles, in response to our guests' surveys. The management team takes complaints, as well as compliments seriously and... More

Poughkeepsie, NY
2 reviews
5 of 5 stars Reviewed 30 April 2013

I have stayed here many times and it's always wonderful. The property was recently painted and it looks fantastic. The room was spacious, clean and comfortable. The staff is welcoming and helpful. My stay couldn't have been any better...thank you.

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Susanna S, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
8 May 2013

Dear hiepoughkeepsie, Thank you so much for the wonderful review of the Best Western University Hotel! We are pleased that you enjoyed our new look and found the guestroom to be spacious, clean and comfortable. We take deep pride in our hotel and appreciate your positive feedback. Please come visit again soon! More

San Diego, California, Usa
1 review
4 of 5 stars Reviewed 24 April 2013

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Review collected in partnership with Best Western

Maple Valley, WA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 April 2013

We stayed here for four days during the Boston Marathon, a time when the entire city jacks up its hotel rates to obscene amounts. With an ARPP rate, and re-booking the first and last nights a few days prior, we were able to get the rates "down" to $224 for the first and last nights, and $279 for the two... More

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Susanna S, Manager at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
8 May 2013

Dear Brookelynne55, Thank you for taking the time to write a review of the Best Western University Hotel. We apologize for the inconveniences that you encountered at the hotel. It must have been frustrating, especially during the Boston Marathon weekend. I am sorry to hear that there were issues with the bathroom sink, shower and air conditioner. I have shared... More

NJ
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 10 April 2013

This is actually a motel, which is usually not my preference. However this one is an exception. Some of the rooms feel like a hotel room when you walk in. The window is on the other side where the beds are so you don't have to keep the curtains closed for privacy from everyone walking by. I had a room... More

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Susanna S, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
24 April 2013

Dear SkiBune, Thank you so much for the kind, detailed review of the hotel! We are pleased to hear that you enjoyed the guestroom and breakfast. Guest parking, continental breakfast and wireless internet are complimentary at the Best Western University Hotel and we are happy that you enjoyed these amenities. Our employees work very hard to ensure our guests' happiness... More

new jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 10 April 2013

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Review collected in partnership with Best Western

Susanna S, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
24 April 2013

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Portland, Maine, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 April 2013

This hotel is very conveniently located to the surrounding college campuses, but is in desperate need of renovation. The window was broken, the bathrooms do not have exhaust fans, and the grounds were cluttered with cigarette butts. The continental breakfast was a nice plus and the variety and cleanliness of the serving area was excellent.

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Susanna S, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
11 April 2013

Dear Beth M, We are sorry to hear that you did not enjoy your stay at the Best Western University Hotel. We are especially disappointed to hear that the window was broken in your room and that there were littered cigarettes on the grounds! Being a smoke-free property, we find that some guests will go outside and smoke, leaving the... More

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4 of 5 stars Reviewed 3 March 2013

We stayed in a suite style room...two very large rooms.large flat screen TV's in both rooms, kitchenette, two large closets,clean rooms. Could hear people talkin during the night, but not to bad. Large King size bed that was ok. Nice breakfast area...large and plenty room to sit. Would stay again. Very friendly Service.

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Susanna S, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
5 March 2013

Dear Rnite, Thank you for taking the time to write a review regarding your recent stay with us. Here at the Best Western University Hotel, we are committed to making our hotel your first choice when traveling to Boston. We are pleased that you enjoyed the guestroom and breakfast! Your honest opinion helps us discover how we can best meet... More

Bridgend
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 February 2013

The location was perfect for me, as I was visiting friends. It might be a bit far out if you're looking to visit the city centre but there are good transport links. There are plenty of shops around if you need to pop out for anything. The room itself was spacious and the bed was HUGE! The bathroom was quite... More

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Susanna S, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review
26 February 2013

Dear Rhian W, Thank you for staying with us and posting a review on Tripadvisor. We are glad you found your room to be spacious and clean. We are also pleased that you enjoyed the breakfast, as we work hard to ensure our guests' happiness! We regret that the New Year's Eve noises were bothersome and that the bed was... More

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Additional Information about BEST WESTERN University Hotel-Boston/Brighton

Also Known As:
Best Western Terrace Hotel Boston
Best Western Terrace Hotel
Best Western Boston
Boston Best Western
Address: 1650 Commonwealth Ave, Boston, MA 02135 (Formerly BEST WESTERN Terrace Inn)
Phone Number:
Region: United States > Massachusetts > Boston
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
Ranked #62 of 76 hotels in Boston
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Best Western University Hotel Boston Brighton is located minutes from downtown Boston offering complimentary continental breakfast, guest parking and wireless internet. Guests staying at the Best Western University Hotel will be near many historic attractions such as the Freedom Trail, Fenway Park and Copley Square. Nearby educational institutions include Harvard University, Boston College, Boston University, MIT and Northeastern University. ... more   less 
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BEST WESTERN University Hotel-Boston/Brighton
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