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Omni Parker House

4.0 of 5
60 School Street, Boston, MA 02108 (Downtown)
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Omni Parker House
Ranked #32 of 76 hotels in Boston
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2,184 reviews from our community

Traveller rating
    908
    791
    275
    128
    82
See reviews for
Families
400
 
Couples
773
 
Solo
147
 
Business
343
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kettering, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My husband and i have just spent a week at this beautiful hotel and it was great . I made the mistake of not listening to other reviews about the room sizes , when we arrived our room was small !!! I contacted reception who were brilliant { justin } he did everything he could to move us and yes... More

Was this review helpful? Yes 2
See 2 more reviews by Rhona B for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
21 May 2013

Thank you so much for your generous review and we're pleased that your week in Boston was a pleasant one! We'll make sure your review is read by our staff, especially those you mentioned individually. Hope you return soon! More

Crawley, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Stayed at the Omni Parker House for five nights in May, and it had to be said that this is the best hotel that I have stayed in. The staff here are fantastic and the service is outstanding. Our room was a nice size, clean and had the most comfortable king sized bed. On arrival we signed up to the... More

Was this review helpful? Yes 1
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
20 May 2013

Many, many thanks for your positive review of our hotel! More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

A great hotel that is pricy but worth it. The location is great and the hotel is very clean. The service is almost overboard at times but nice. Definitely would stay again and visit other omni hotels in te future.

Was this review helpful? Yes 1
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
20 May 2013

We greatly appreciate your kind remarks and hope to have you return soon! More

New York City, New York
1 review
1 of 5 stars Reviewed 19 May 2013 NEW

The WORST. We could not have been more disappointed. We spent 367$ for what we were told was a 2 person room, but it was indecent- the room was tiny (a half room really) and was a single person bed (no 2 night stands). Internet doesn't even come included. The sheets were stained. The night manager (joel) told us he... More

Was this review helpful? Yes
San Francisco
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Stayed here five days with my mother and my eight year old daughter. Our room was lovely, quiet and clean. To my daughter's delight, the maid service carefully and playfully arranged her menagerie of stuffed animals when they freshened up the room. All of the hotel staff were very kind to her and the bellman even ran and got her... More

Was this review helpful? Yes 1
See 2 more reviews by diversinc for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
20 May 2013

We are especially pleased that we were able to make your daughter's experience a special one and thank you for taking time to complete your review. More

Mobile, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed three nights at this hotel and loved every minute of our stay. The location was perfect for tourists to be able to walk to several historical places, and easy access to trolleys that ran all day long. Even in the daily rain, we were able to see the city sights. We ate at the restaurants for breakfast and... More

Was this review helpful? Yes 3
See 2 more reviews by Aubie85 for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
17 May 2013

Thank you very much for your kind remarks and we look forward to hosting you again on your next visit to Boston! More

Boston
2 reviews
3 of 5 stars Reviewed 14 May 2013

Was this review helpful? Yes

Review collected in partnership with Easytobook.com

OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
15 May 2013

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Listowel, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013

We had an excellent experience at this hotel. We needed 2 rooms for 6 people, & my online search came up with this gem: we had a package called "on a whim". A very classy hotel, staff were excellent; The concierge emailed me to ask if she could be of any help: she answered my questions & upgraded us to... More

Was this review helpful? Yes 1
See 2 more reviews by Louise B for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
15 May 2013

And we certainly hope that you do return soon! Many thanks for your positive review! More

Lombard, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 14 May 2013

This hotel is a disgusting, filthy place. I wouldn't recommend it to my worst enemy. We booked via Hotwire and were treated like animals. We booked a room for two adults and were assigned a slightly smaller than double bed. We are two healthy adults, and our legs were hanging off the bed. The room had mold and bugs throughout.... More

Was this review helpful? Yes 4
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
15 May 2013

The room this guest received is in the category specified for Hotwire reservations and is suitable for two adults. We understand they may have had other expectations and regret their disappointment, which seems to have impacted their entire stay. More

Lafayette, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2013

Booked two rooms at the Omni-one with two double beds and a king suite. The room with two double beds was extremely small. Hard to manuever with suitcases and two people. The king suite was great! Very roomy. The bathrooms in both rooms were only big enough for one person at a time. The view from the king suite looked... More

Was this review helpful? Yes 1
See 2 more reviews by garland6105 for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
14 May 2013

Thank you very much for your comments and please contact us directly for your next stay and will do our best to improve your views! More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Freedom trail(118)
  • Great location(81)
  • Double beds(51)
  • Very nice(49)
  • Quincy Market(41)
  • Friendly and helpful(34)
  • Select guest(33)
  • North end(29)
  • Rooms are small(26)
  • Hotel staff(16)

Additional Information about Omni Parker House

Address: 60 School Street, Boston, MA 02108
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotels in Boston
#13 Romantic Hotels in Boston
#17 Family Hotels in Boston
#23 Luxury Hotels in Boston
#45 Business Hotels in Boston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Parker House Hotel
Omni Parker Hotel
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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Omni Parker House
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