We went on a combined family/business trip. Great rates for Boston and the location was very convenient for us. People were friendly enough. Food services staff was exceptional. Rooms need some attention. Drain in tub was slow...took 10 mins to clear. Hair dryer attachment was broken. Rooms are not soundproof at all!! Created an interesting situation having a young teen... More

I was at Sheraton Boston for 11 days this January 2012 and it was a great experience. Starting with the front desk check in, with Ms Michele, that supported me and my family - 2 adults and 3 kids, always kind and helpful. We also had great and a kind service from the restaurant professioanals, always kind and with great... More

hotel is located centrally esp if you like to walk like my wife and I do....fenway, downtown crossing, Newberry St. Quincy Market are all within a easy walk, not to mention it is part of a 3 hotel and shopping complex in Copley Plaza and the Pru.. For us who have stayed in almost all the hotels in boston we... More

Had no problems! Hotel was perfect. Regular room was perfect for 4 people. Nice bathroom (a bit small, room for 1 at a time), but the water was not hot enough for us. Probably because it was dead of winter and very cold! The heater worked real good. The size of the room was perfect. Had a ledge for extra... More

I staid at the Sheraton for four days and i highly recommend it. Walking distance to everything and on a winter day you can get around in the inside shopping center which connects to other spectacular hotels and the Prudential building. No need or dare to rent a car. Parking is very expensive and hard to find. I also highly... More

My dad and I planned a last minute trip for the Patriots vs. Broncos game and we weren't disappointed. This hotel was actually the top recommendation from the Southwest Airlines website so we figured we'd give it a go. Check in was a breeze, we walked right to the counter and were greeted by a very friendly clerk. After getting... More

My family and I have stayed here numerous times when visiting Boston. It is connected to the Hynes Convention Center, Copley Plaza and the Westin. We find it perfect for winter visits. We often stay here for New Years because once we arrive we can stay inside if we want. Since it is connected to these malls, there are plenty... More

I have stayed here a few times on business and I continue to enjoy my stays at this hotel. The staff is friendly. The rooms are clean. The hotel is in a great area of the city. Rooms have fantastic views of the Charles. If you are a SPG guest with status they do treat you well with upgrades... that... More

I had such a nice weekend in Boston and staying at the Sheraton was the best choice I made. The location was perfect. The hotel had connection to the Prudential Center and the other mall/hotels that made our walking trip indoors a blast versus being in the cold weather in the month of January. The rooms were clean, soft beds,... More