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All 73 Boston hotels »

Sheraton Boston Hotel

4.0 of 5
39 Dalton Street, Prudential Center, Boston, MA 02199
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Ranked #39 of 73 hotels in Boston
4.0 of 5 stars 946 Reviews
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946 reviews from our community

What travellers say about this hotel
  • Prudential center(45)
  • Back bay(27)
  • Very nice(23)
  • Great location(17)
  • Hynes convention(16)
  • North tower(16)
  • Charles river(16)
  • Free internet(15)
  • Flat screen TV(8)
  • Clean and comfortable(7)
Traveller rating
    290
    386
    155
    75
    40
Only show reviews for Family (193) | Couples (280) | Business (298)
Date Rating
kathy g
Larchmont, New York
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 16 January 2012

I had such a nice weekend in Boston and staying at the Sheraton was the best choice I made. The location was perfect. The hotel had connection to the Prudential Center and the other mall/hotels that made our walking trip indoors a blast versus being in the cold weather in the month of January. The rooms were clean, soft beds,... More

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SJB1209
Bermuda
Contributor
12 reviews
2 helpful votes
5 of 5 stars Reviewed 16 January 2012

Wife stayed in December with young baby visiting hospital. Desk staff were excellent and upgraded room, they could not do enough for us. Hotel was very clean and beds comfortable. Location is great as it is connected to the prudential centre - no going out in the cold weather for a cup of coffee or a spot of lunch. Booked... More

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Eam77
Dublin, Ireland
Contributor
12 reviews
3 helpful votes
4 of 5 stars Reviewed 16 January 2012

Sheraton Boston Hotel was a great location to see what Boston had to offer. The hotel was busy but coped well with the numbers. Room was very good as expected. More

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maxclancy72
Boston, Massachusetts
Reviewer
5 reviews
8 helpful votes
3 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

My fiance and I stayed for one night on New Year's Eve. The location of the hotel is its main appeal; a great base of operations to explore Boston and Cambridge either on foot or the T. The room was clean and tidy. Everything one would expect in hotel in this range. Check in was a bit of a cluster.... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear Maxclancy72, Thank you for your recent review. We apologize for the inconvenience you experienced during check-in. NYE was exceptionally busy in the hotel and this is certainly not an excuse for any wait or having to deal with lines. We have made some changes based on guest and associate feedback that we look forward to implementing during these high... More

apple422
Madison, Wisconsin
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 12 January 2012

I stayed here for 4 nights in December 2011 for a business conference. The room was clean and the mattress was very comfortable. The thermostat temperature did not match the room temperature, and even on the lowest setting it was still too warm for me to sleep well (I like it around 62 degrees and there's no way it was... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear apple422, Thank you for your recent review of the Sheraton Boston. I can certainly understand your concern with pricing. We do our best to ensure we remain at or below the pricing for the area. We strive to create a comfortable experience for each of guests and the ideal location of the Sheraton allows for an array of different... More

ChicagoTati
Chicago, Illinois
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 10 January 2012

On a whim (and an airfare deal), I spent New Years Eve in Boston with a girlfriend. We're both single and in our 30's and were looking to take in the sights, history, and great food of Boston... all while delving into some fun. The Sheraton was a great base! We were there for 5 days and the stay was... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear ChicagoTati, We are so happy that you enjoyed your stay in Boston and the Sheraton. Thank you for your review and if you ever find yourself in Boston, please let us know. Warm wishes, Michael Pereira, Manager - Sheraton Boston More

Rtalbert
Contributor
11 reviews
6 helpful votes
4 of 5 stars Reviewed 8 January 2012

Stayed here during the AMS/MAA meetings in January 2012. It was probably the most agreeable conference hotel experience I've had. The good: - The location of the hotel is outstanding. It's in the heart of downtown Boston close to the "Back Bay" area. I had a beautiful view from my window overlooking the Back Bay, Charles River, and MIT on... More

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samSG81
Singapore
Senior Reviewer
6 reviews
4 helpful votes
3 of 5 stars Reviewed 8 January 2012

We stayed here for 3 nights in Dec 2011. The rooms were of a good size and clean, however the hotel was a bit old. It is conveniently connected to the Prudential Center and I loved the Starbucks coffee machine in every room. The T station and bus stop were conveniently located within a 5 mins walk of the hotel.... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
9 January 2012

Dear samSG81, Thank you for your recent review. We apologize for the morning inconvenience. As you can imagine during celebratory times like New Year's Eve we heavily rely on our guests to understand that although it is an occasion for celebration they must be cognizant of other guests in surrounding rooms. We apologize for the inconvenience and will ensure we... More

snufflypig
Heidelberg, Germany
Senior Contributor
27 reviews
4 helpful votes
3 of 5 stars Reviewed 7 January 2012

The location, the lobby, the service and the conference facilities were all of a good standard. However, the quality of the room was considerably below the standard that I expect from the major hotel chains, the floorspace is limited, there is no minibar or fridge, the bathroom was dingy. More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
9 January 2012

Dear snufflypig, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. As I have mentioned before, one of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on... More

AIM_314159
Palo Alto, California
1 review
5 of 5 stars Reviewed 6 January 2012

I wanted to thank Jacob Vogelgesang and the Cafe Apropos for their work in the preparations for the breakfast meeting of our organization on Thursday, January 5. From our first conversation, the staff made it clear that they understood our needs and were creative in devising a solution for hosting a meeting over a breakfast meal. We greatly appreciated their... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
9 January 2012

Dear AIM_314159, Thank you very much for your positive comments. I am delighted you selected the Sheraton Boston for your stay. We are very proud of all our associates and the service that they provide. I am happy that you were able to experience our commitment to our guests and we look forward to welcoming you back many times in... More

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Sheraton Boston Hotel Also Known As

  • Sheraton Boston
  • Sheraton Hotel Boston
  • Boston Sheraton
Address: 39 Dalton Street, Prudential Center, Boston, MA 02199

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