Great location in copley place. Attached to two shopping malls so you dont need to venture out into the cold. Couple of minutes walk to the T. Tour buses stop in copley place. Room was a great size, no noise from adjoining rooms. Very clean. Staff polite, check in/out painless. Breakfast slightly expensive at $24 for the buffet but the... more

Stayed here for leisure on the weekend, then for business. If you are planning a stay in Back Bay, this is the perfect location. Particularly in the Boston winters, the hotel is connected to the Mall, and the convention center so you can maximize the indoors. All service aspects were top-notch, as I've seen with Westin's. The rooms were somewhat... more

Certainly not the greatest hotel i have been to but not bad at all. Very clean, excellent location for Boston, comfortable rooms. The restaurants in the hotel are overpriced and not good and i would avoid those. But the rooms themselves are an excellent value for the price. more

Ideal hotel for a solo traveller. In a great location, close to shopping and sightseeing etc. I had nice room on 34th floor with great views of the city. Lots of good restaurants nearby or in the shopping malls. The only negative was that I found the bar a bit too dark for a female alone. more

I stayed at the Westin for one night in December, and I have mostly good things to say. First of all the location cannot be beat. The Westin is right in Copley place, and our room had a fantastic view of the Hancock Tower and Back Bay. The room was very nice, comfortable bed, shampoo, coffee, water glasses. I don't... more

We just stayed there this past weekend. It was my first stay at a Westin and I have to say I was disappointed. The room was nothing special, although it did have a great view over the Charles River. Bathroom was tiny and needed updating. The shower was plugged, the bathroom ceiling was in need of work and the room... more

Did not read the reviews before I stayed there (the place was the closest to where I needed to be for work so we just booked it), but I was very surprised by the strong negatives. My room had nice furnishings, was spacious and very convenient. This is not the Ritz Carlton - its an upscale hotel that is geared... more

Wouldn't recommend this hotel to my worst enemy. Lobby dark and dingy. Hotel large and impersonal. Staff unhappy and not willing to help. As a solo female traveller, I caution you not to stay here. Hallways are long and empty. Not a feeling of safety at all. The surrounding area full of homeless, beggars and drug dealers. more

Stayed at the Westin Copley recently with my family before I attended a conference in another hotel. We are glad we selected this hotel because during the one night we stayed at the hotel, the weather was terrible, and did not desire to walk outside in the cold, wind and rain. The hotel is connected conveniently to Copley Place and... more